★★★★★ 5/5
GoogleWe would like to express our sincere appreciation for the excellent service provided by Maria at Cumbrian Property Services and other staff that helped with valuations, etc. too.
From the outset and throughout the entire letting process, Maria demonstrated a high level of professionalism, efficiency, and clear communication. She ensured that we were kept fully informed at every stage, making the process straightforward and stress-free.
Maria was consistently approachable, responsive, and attentive to detail, and she handled all aspects of the letting with great care and diligence. Her support and guidance were invaluable, and it was evident that she is committed to delivering a high standard of service.
We would not hesitate to recommend Maria and Cumbrian Property Services to others seeking a reliable and professional letting agent.
Cameron · 11 May 2026 · Cumbrian Properties Carlisle
Agent replied · 11 October 2026
Thank you for the fantastic review for Maria!
★★★★★ 5/5
GoogleJulie Bell was extremely patient on an incredibly complex transaction and always stayed in touch.
Scott · 11 May 2026 · Cumbrian Properties Carlisle
Agent replied · 11 October 2026
Thank you for the lovely review for Julie!
★★★★★ 5/5
GoogleJulie Bell Was very helpful throughout a problematic purchase (not the estate agent fault)
We were updated all the time
Mike · 11 May 2026 · Cumbrian Properties Carlisle
Agent replied · 11 October 2026
Thank you for the 5 stars!
★★★★★ 5/5
GoogleWe have used Cumbrian's services to purchase and manage rental property for over 24 years. They have always managed to provide an excellent and reliable service from the start. A change of tenant together with a refurbishment of the property couldn't have gone better. All up to the standard we expect from them, again.
John · 11 May 2026 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Thank you for the fantastic review John!
★★★★★ 5/5
GoogleMy husband and I are hopefully looking forward to relocating with the help of Rebecca, who has been very helpful and assisted all the way so far, always a friendly voice on the end of the phone
Carol · 11 April 2026 · Cumbrian Properties Carlisle
Agent replied · 11 October 2026
Thankyou Carol!
★★★★★ 5/5
GoogleJackie & Cumbria Property & Lettings are an exceptional company whom we have worked with over many years.Their service and professionalism is both reliable and constant and we thank them for their help and continued support in 2026.
Graham · 2 April 2026 · Cumbrian Properties Penrith
Agent replied · 11 October 2026
Thankyou Graham!
★★★★★ 5/5
GoogleJackie and Jackie have both been amazing. Informed, friendly, helpful and available. And with really high professional standards. My husband has advanced Parkinson's and I was looking for a house to meet his very specific needs. Absolutely thrilled with the outcome.
Vicki · 2 April 2026 · Cumbrian Properties Penrith
Agent replied · 11 October 2026
Thankyou for the lovely review!
★★★★★ 5/5
GoogleI have been dealing with Cumbrian Properties for over 2 years. In that time they have helped me to manage a rental property. Their service has been excellent: communicative, helpful, prompt, organised, thorough, friendly, and I feel that I can really put my trust in them for a personalised, comprehensive service. I feel that they care about my property, the tenants, and me as a customer. I would have no hesitation whatsoever in recommending their services to anyone looking for a fully managed letting service in the area. Thank you team!
Bexgtv6 · 2 April 2026 · Cumbrian Properties Penrith
Agent replied · 11 October 2026
Thankyou for the lovely review!
★★★★★ 5/5
GoogleGreat experience with Cumbrian Properties from the moment I called to enquire about a rental property. Maria was courteous and very helpful. I viewed the property and any questions I had she was always on hand to answer.
Nothing has been a problem. I called into the office and met other friendly members of staff.
It’s been seamless from start to finish. I’d definitely recommend Cumbrian Properties.
Thank you Maria for everything!
Sue · 2 April 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for your lovely review for Maria!
★★★★★ 5/5
GoogleRating only, no written review.
Stephanie · 25 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 stars!
★★★★★ 5/5
GoogleAn amazing experience with Cumbrian Properties from valuation by Jodie through to completion with Jill’s support. I couldn’t praise this company highly enough. Thank you all.
Steph · 18 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for your lovely review for Jodie!
★★★★★ 5/5
GoogleMolly was great, she was very patient and supportive throughout the sale. Many thanks to to the whole team at the Penrith Office for all their efforts.
Helen · 15 March 2026 · Cumbrian Properties Penrith
Agent replied · 11 October 2026
Thankyou for the lovely review!
★★★★★ 5/5
GoogleWe have been extremely happy with service from Cumbrian Properties so far. Jodie, Jill and Rebecca have carried out the sale of our house in a friendly, professional way, giving good feedback from viewers. We are delighted with the quick sale of our property. Stella and Derek
Stella · 15 March 2026 · Cumbrian Properties Carlisle
★★★★★ 5/5
GoogleReally pleased we chose Cumbrian Properties as the agents for our house sale.
The house sale took longer than expected due to our buyers solicitor holding things up, but the communication was excellent, and Sarah Nelson who was our contact was constantly giving updates and pushing to get things done. She really worked hard, and if we had queries was so easy to get hold of.
Friendly and professional, would definitely recommend 👌
Britta · 15 March 2026 · Cumbrian Properties Carlisle
★★★★★ 5/5
GoogleRating only, no written review.
Babak · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 stars!
★★★★★ 5/5
GoogleRating only, no written review.
Nicola · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 stars!
★★★★★ 5/5
GoogleDelighted I chose to sell my home with Cumbrian Properties. The team were very responsive and organised, providing a great customer service throughout.
Hugh · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the 5 star review!
★★★★★ 5/5
GoogleI am extremely happy with the service provided. My property was sold in less than a week, which exceeded my expectations. The whole process has been smooth and very professional so far. Communication has been clear, and I have felt supported at every stage, even now while the solicitors are finalising the paperwork.
Thank you for your efficiency, professionalism and excellent customer service. I truly appreciate all your hard work and would highly recommend your services to anyone looking to sell their property.
Szymanski
Gracjan · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 star review!
★★★★★ 5/5
GoogleWe recently had an offer accepted on a house that these guys were managing.
They have been fabulously helpful by recommending a great solicitor which has made communication between all the different parties to be seamless.
Rebecca updates us with even the smallest things, which to some may seem like nothing, but for first time buyers like us, it's really giving us peace of mind and putting our paranoia to rest.
Top notch communication and very professional.
Katie · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for your lovely review for Rebecca!
★★★★★ 5/5
GoogleI would like to leave a 5-star review for Cumbrian Properties.
A special thank you to Sarah, who was extremely helpful throughout the whole process. She was always professional, friendly, and very responsive whenever we had questions. Buying a house can be stressful, but Sarah made everything much smoother and easier for us.
Her communication was excellent, and she kept us informed at every step. Thanks to her support and professionalism, we were able to complete the purchase of our new home with confidence.
I truly appreciate all the help and would highly recommend Cumbrian Properties to anyone looking to buy or sell a property. Thank you again, Sarah, for your outstanding service.
Ahmet · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the fantastic review for Sarah!
★★★★★ 5/5
GoogleRating only, no written review.
Aleena · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thankyou for the 5 stars!
★★★★★ 1/5
GoogleCan no longer recommend this company. Inspections of our rented out property were cursory, and the tenants made changes without our permission or knowledge - something this agent should have been aware of. The company are happy to collect their management fee and arrange repairs quickly, but do not reward landlords' loyalty. Deeply regret using this company to rent out our house while we were overseas. There are two sides to every story, and the petty reply from the company just exemplifies the problems we found. We were never given the chance to explain ourselves. Update July 2025: Now we have moved back into the house, we have found even more fittings missing and unauthorised changes. The downstairs bathroom was turned into part of the kitchen, with the tenants putting their fridge on top of the shower sill. That Cumbrian Properties didn't notice this beggars belief! Needless to say, our complaints went nowhere. Do not rent out your property with these sharks. Oh, and the company's response is inaccurate. They took thousands of pounds off us over the years to collect the rent (yes, job done) and 'manage' the property.
Claire · 15 March 2026 · Cumbrian Properties Carlisle
Agent replied · 11 June 2024
Hi Claire, we managed your property for you for 12 years, arranging substantial building work during this time. Unfortunately our relationship came to an end when you decided to liaise with your tenants directly.
★★★★★ 5/5
GoogleRating only, no written review.
Andy · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank you for the 5 stars
★★★★★ 5/5
GoogleGreat service, go above and beyond, friendly helpful staff.
David · 15 February 2026 · Cumbrian Properties Carlisle
Agent replied · 16 April 2026
Thank for the review David!
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