Trusted Agent profile
★★★★★
447 reviews across 2 offices and 3 platforms
Cox and Co has two offices, in Hove and Edinburgh. Together they have 447 reviews on three platforms, rated 4.8 out of 5 overall.
Cox and Co's two offices, most reviewed first. Each has its own page.
Showing 426 reviews on Google only. Show every review
5/5
GoogleScott Inglis from Cox and Co just finished arranging my latest mortgage. I have always had a great service from Cox and Co since John Cox helped me to arrange my first mortgage.
Thank you so much for your kind & detailed 5* review Lisa! We really appreciate it. John Cox, Managing Director
5/5
GoogleIngrid has been fantastic. I entered their office with no idea where to start in terms of a mortgage. Ingrid has help me throughout, answered every question quickly and thoroughly. Would highly recommend them to anyone!
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleScott has helped me so much with my first morgage. I went to different brookers and some banks to get a morgage but due to being in a one year contract at work no one could help. Scott did the whole process in a week Scott is extremely professional, friendly and approachable. He didn't just help me get a mortgage, but also help me choose the right property. Through out the whole process he was just one phone call/email away. I never had to wait for anything instead everything went so fast that I would struggle to find time myself to even read the documents because of busy schedule. I am extremely thankful to Cox and Co but especially to Scott. I have been extremely busy with work and stuff, but I didn't have to do anything much. I would recommend 1000 times more...
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleWe want to say the biggest thank you to Scott at Cox&co for making what was a nightmare first buyer experience into an absolute dream. We were in a really stressful situation trying to secure a mortgage and from my first phone call with Scott, our situation immediately transformed and we felt so looked after. We always felt like he had our best interests in mind and that he really went above and beyond on many occasions to make sure we had the best service and experience possible. He was always super responsive to emails and calls, always made time for us and reassured us when we were feeling stressed. He was also really easy to chat to and friendly so we felt completely at ease throughout the process. He spoke to us like people and never talked down to us but clearly explained all the processes so we were completely in the loop at all times. (Before meeting Scott we found the whole mortgage process pretty stressful and confusing and now I feel like I’ve also learned a lot about the house market world!) You really get the impression that he is passionate about what he does and puts in a lot of effort to make sure his clients are well looked after. I wouldn’t hesitate to go back to Scott for any other financial service. If you’re looking for a broker who will give you the best financial advice, will be there for you from start to finish in the process and will be 100% professional but also really good natured and friendly, I would highly recommend Scott at Cox&co.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleI cannot recommend cox & co highly enough. As first time buyers, we didn't really know where to start and the whole mortgage process seemed very overwhelming but luckily someone recommended Cox & Co and i am so grateful that they did! They have made the whole process so much less stressful. They took time to explain each stage of the application process and Alan was always on hand to answer my million and one questions. They really went the extra mile to get to know us and understand what we needed. It makes a big difference knowing that you are not just another number and that there is someone in your corner helping to navigate the complex landscape of lenders and interest rates. Thank you Cox & Co!
Thank you so much for your kind & detailed 5* review Katie! We really appreciate it. John Cox, Managing Director
5/5
GoogleAbsolutely brilliant service! My partner and I reached out to Cox & Co to request their help in getting a mortgage approval within a tight deadline. Scott went above and beyond to help us making us feel completely supported. The process was made clear from start to finish and there was no question we couldn’t ask which, as first time buyers, was much appreciated. Would highly recommend as a mortgage broker!
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleMarc sold our flat. He uses interesting metrics to gauge the marketing and found two potential buyers and Marc drew a higher offer from the eventual buyer. This became a sale at the height of the Covid crisis but Marc stood tall when they made an 11th hour reduced offer. The property was exchanged and completed within 10 days of this refusal. I'd recommend him without hesitation.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Alan take care and stay safe
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleCompetitive price. Effective management.
5/5
GoogleCox team always available and provide sensible and effective responses
5/5
GoogleChina-Jane at Cox and Co was extremely helpful and quick at replying to our emails and quires. Would highly recommend.
5/5
GoogleWarm and helpful agents who fixed any issue we encountered. Great agency from the start of the lease to the very end
5/5
GooglePrompt professional advice, clearly explained. We would use China and Cox&Co again to help with mortgages.
5/5
GoogleI found their service very good, they found a great rate for my personal mortgage and I would have no hesitation recommending them to anyone. Thanks guys.
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
GoogleCox and co were great to deal with, China and Niall made the whole process quick and easy. I will 100% be using Cox & co again in the future.
5/5
GoogleChina-Jane provided quick and transparent advice on our upcoming mortgage renewal, outlining in detail all of the options available to us. Very useful for cutting through the confusion - thanks!
5/5
GoogleNiall was absolutely fantastic. He was friendly and helpful, keeping us updated and informed throughout the process which was such a relief for us as first home buyers.
5/5
GoogleGreat experience with Cox & Co, particularly the help from China-Jane on sorting out a new mortgage product that gave me a great deal. Will absolutely use again.
5/5
GoogleNiall kept me informed every step of the process from the very beginning right through to full mortgage offer. Cannot recommend Cox & Co enough. Huge thankyou from Logan and Tracy Stewart
5/5
GoogleJohn talks about mortgages and property investment in a way that is easy to understand for someone that has little experience when it comes to property investment. He holds nothing back in telling you the real deal when it comes to property and mortgage advice. His guidance when it comes to the property market in Edinburgh has been invaluable. Do not miss out on the chance to use Cox & co's mortgage broker service or for investing in buy to let property.
5/5
GoogleAmazing service! I am first time buyer and was daunted by the process of applying mortgage. Niall contacted me and gave me a very realistic and honest idea about my borrowing potential. Throughout the entire process, Niall responded to my emails quickly and outside working hours. I feel he really went above and beyond to maintain contact and keep the stress free at the application preliminary stage. 5 star service for sure!
5/5
GoogleCox & Co have managed our property for the past few years. We have found them to be professional, efficient in dealing with any issues which arise and very competitive regarding rates. Mike and Ashley are a pleasure to work with. We wouldn't have any reservations recommending Cox & Co.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Cox and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Cox and Co branches are among EA Masters 2026 winners.
EA Masters 2026: 1 Gold across one branch.
Source: Best Estate Agent Guide 2027 results, as published.
Cox and Co and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
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Hove has the most, with 288 reviews rated 5.0 out of 5, followed by Edinburgh with 159.
Yes. In The Trusted Agent 2026 awards, BN3 won Trusted Agent. At EA Masters 2026 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2021.
