5/5
I found all at Cox & Co to be helpful, friendly & professional.PositiveResponsiveness, Quality, Professionalism
Agent replied · 11 June 2024
Thank you Stuart you were great to deal with especailly at the end ! Thanks for the Peroni

Trusted Agent profile
★★★★★
447 reviews across 2 offices and 3 platforms
Cox and Co has two offices, in Hove and Edinburgh. Together they have 447 reviews on three platforms, rated 4.8 out of 5 overall.
Cox and Co's two offices, most reviewed first. Each has its own page.
Showing 426 reviews on Google only. Show every review
5/5
I found all at Cox & Co to be helpful, friendly & professional.PositiveResponsiveness, Quality, Professionalism
Thank you Stuart you were great to deal with especailly at the end ! Thanks for the Peroni
5/5
Ressell and Marc were Very professional and being helpful from start towards the end of the sales , highly recommendedPositiveResponsiveness, Professionalism
Thanks Bing it means a lot hope you and the family enjoy your new home.
5/5
Excellent and professional service throughout. It's obvious to see this is a family owned business, putting their customers first. I'd highly recommend to all friends and familyPositiveResponsiveness, Quality, Professionalism, Value
Thank you Sam
5/5
Marc and his team have been responsive, tenacious and supportive throughout the process of selling my house. Highly recommended!PositiveResponsiveness, Professionalism
Thank you so much
5/5
Friendly, professional with great communication. Russell gets back to you quickly on any queries. They have been in contact throughout. Very friendly and extremely helpful. I wouldn't go anywhere else!PositiveResponsiveness, Quality, Professionalism, Value
Thank you Adrienne it means a lot
5/5
Thank you so much to Marc and the team. We sold our house in under a week and during our first meet with Marc, we knew we wanted him to sell our house. Professional, driven and great communicator.PositiveResponsiveness, Quality, Professionalism
Thank you Hannah
5/5
Both Marc and Russell were extremely helpful and supportive throughout . I was kept informed at every stage and Russell was marvellous dealing with our management company. Above and beyond . There charges were competitive and reasonable and I wouldn't hesitate to recommend.PositiveQuality
Thank you Carolyn
5/5
First impressions really do matter and speaking to Russell was a breathe of fresh air after some initial interactions I'd with other estate agents. I had already been impressed with Cox and Co's website which has such a personal tone and this was reinforced when I spoke to Russell on the phone who was incredibly helpful to not only respond to my query but to take the time to find out more about my situation with genuine interest and make connections to available properties, answer questions in detail etc. Thank you for your efforts in putting a personable customer service high on your agenda!PositiveResponsiveness
Thank you Anna
5/5
Marc was very pleasant and professional to deal with. He was always easily available to reach and never too busy to take my call or give advice. He was constantly striving to make our move happen and keep us updated. Even though we were not strictly his client - we were purchasing the house he was selling - I always felt he genuinely had our interests at heart. I wish he'd sold our house!PositiveResponsiveness, Professionalism
Thank you Lucy
5/5
Marc and team were professional and outstanding from start to finish. From valuation advice, sale strategy, photos, marketing, client / purchaser communications and all the way through to exchange - Cox and Co went above and beyond in providing clear, articulate and professional service levels. If we decide to move again - I’ll be picking up the phone to Marc straight away!PositiveResponsiveness, Quality, Professionalism
Thank you Ed & Alli
5/5
In our recent dealings with Marc and his team at Cox & Co we have been so impressed by their complete professionalism and high level of service in every way. They have kept us fully informed at all stages and have always been available for trustworthy and informed advice and support. Thank you Marc and your team and Cox & Co comes with our full recommendation.PositiveProfessionalism
Thank you
5/5
Would highly recommend Cox and Co, Mark and his team provide a very professional service with great communication throughout the house moving process. The whole experience of selling our property was made very easy. Thank you all again, especially Russell.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Mark it means a lot to us here
5/5
We cannot recommend Cox & Co enough, Marc and the team have always been on the other end of the phone for absolutely everything. We brought our house which was listed with Cox & Co, we also then listed our flat we were selling. Marc & the team have been so supportive, helpful, reassuring and always positive from day 1, which we cannot thank them enough, as especially during these times, buying & selling a house had to put us to the test many times which wasn't easy. Cox & Co are a lovely family run, experienced estate agent and we are lucky to have them around.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Megan
1/5
Getting my son his first student flat, he showed interest in a flat but had to pay full deposit of £875 before he could view property. After not going for flat, it took over a week to get money back.NegativeProfessionalism
5/5
Excellent service from start to finish. The team guided me through the re-mortgage application and broke things down to ensure I fully understood everything. Would highly recommend Cox & Co to anyone looking for mortgage advice.PositiveProfessionalism
Thanks Duncan! Much appreciated sir. Kind regards, John Cox Managing Director
5/5
Cox & Co sold our house at a very competitive commission rate. Marc and Russell guided us through the process and at a time when we thought the sale may not proceed they managed all parties involved to ensure that expectations were understood and kept everyone in the chain updated at all times and without this extra effort it is highly likely the chain would have collapsed. Highly recommendedPositiveProfessionalism
Thank you Paul
5/5
They couldn't have been more helpful thank you so much
Thanks very much for your kind review, Robert. Much appreciated! Regards, John Cox Director
5/5
We are very please with the service with received from Scott Inglis at Cox & Co. He was very diligent and efficient understood our needs and advise accordingly. The communication was professional, fluent and focused. If someone is looking for professional mortgage/financial advisor will recommend your services. Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind & detailed 5* review! We really appreciate it. John Cox, Managing Director
5/5
If you are looking for a mortgage broker then look no further! Scott Inglis at Cox & Co has been outstanding in all aspects of my mortgage application. I found him to be very knowledgeable , helpful , quick to respond to any queries and very easy to communicate with. He has made the whole process of applying for a mortgage as I am self employed less stressful and especially with the current Covid circumstances. Definately a 5* review from me and i would highly recommend Scott to anyone. I can’t thank him enough!
Thank you for such a kind, positive review, Richard. I'm sure Scott will be delighted with this! Wishing you all the very best and I hope we can be of service again in the future. Kind regards, John Cox, Director
5/5
Scott Inglis provided a fantastic service and was well worth the recommendation given to me for Cox & Co. Scott guided me through the re-mortgage application, was open to queries and was very thorough when discussing the different options and products that were most suitable to me. Would highly recommend Scott and Cox & Co to anyone looking for mortgage, tax and insurance advice.PositiveResponsiveness, Quality, Professionalism, Value
Thank you so much for your kind review, Kushtrim. Scott will be delighted to hear your positive comments! Wishing you all the best and I hope we can be of service again in the future. Regards, John Cox, Director
5/5
Quite excellent company. they helped us when we though no one could. Always at the end of the phone/email, very well informed and clearly had good contacts within the industry. We had a fair few recommendations for mortgage advisors, I wish we'd used Cox & Co. first.PositiveResponsiveness, Professionalism, Value
Thank you very much for your kind review, Rory. All the very best & do feel free to contact us again for any other requirements. We'd be delighted to assist! John Cox, Director
5/5
Rating only, no written review.
Thank you
5/5
Rating only, no written review.
Thank you Graham hope you are settled into the new place.
5/5
Rating only, no written review.
Thank you Samira hope you are settled into the new place.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Cox and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Cox and Co branches are among EA Masters 2026 winners.
EA Masters 2026: 1 Gold across one branch.
Source: Best Estate Agent Guide 2027 results, as published.

Cox and Co and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
British Property Awards by year, 20212021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Tell us what you need and up to 3 trusted local agents will be in touch.
Hove has the most, with 288 reviews rated 5.0 out of 5, followed by Edinburgh with 159.
Yes. In The Trusted Agent 2026 awards, BN3 won Trusted Agent. At EA Masters 2026 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2021.