Trusted Agent profile

Cox and Co estate agents in Hove and Edinburgh

4.8

★★★★★ Excellent

447 reviews across 2 offices and 3 platforms

Cox and Co has two offices, in Hove and Edinburgh. Together they have 447 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.8 / 5

428

Reviews on Google

All 2 offices

Facebook logo

4.7 / 5

12

Reviews on Facebook

All 2 offices

Yell logo

2.7 / 5

7

Reviews on Yell

All 2 offices

Our offices

Cox and Co's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 426 reviews on Google only. Show every review

5/5

Google

It was a great experience to work with Russell and Marc from Cox and Co. They updated me at every stage and always helped with any requests I had. This was my first property I bought alone but I felt like they were in it with me, telling me what I had to do next. The company is very professional yet has a lovely family bond feel. I would highly recommend them for the future for anyone who is looking for superb estate agents. Thank you guys for all your help xxx

Lydia · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you Lydia we hope you are really happy in your new home

5/5

Google

Russell and Mark helped us buy our first house this summer. Russell was always at the end of the phone and was on the ball with all our deadlines etc and was a great help throughout the process. We would definitely use Cox and Co in the future and recommend to anyone buying/selling.

Yasmin · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you Yasmin

5/5

Google

Russell and Marc know their stuff. They had a very good plan to sell the house, and results came quickly. Their customer service is very good, and Russell was excellent at liaising between buyer and seller to get the sale completed. Recommend.

Ewan · 12 June 2023 · Cox and Co Hove

5/5

Google

Nothing short of 1st class treatment - seriously. Having moved a few times before and dealt with varying degrees of not so great estate agents (to put it mildly) I was really pleased with all of the team. I was impressed from the first time we went to view the property with Russel Best (he is the best because he gave us plenty of time to really see the property) and reassured by his clarity and knowledge. Then when I made an offer both Tony and Mark Cox really helped get it through because they saw how desperately I wanted the property! However my buyers were not the easiest and the stress they put me through was massive. Communication is very important for me and whenever I phoned the office Marc was always there for me even if busy and would calm me down and give me advice on how to proceed and hope that it would eventually complete, which it did! There were days when I was really depressed about how long the process was taking, but Marc's humour cheered me up. I am now happily settling in. Definitely the friendliest, most professional and genuine estate agents that I have ever had the pleasure of dealing with and I swear that I was not paid to write this essay! If you choose Cox and Co (whether selling or purchasing) I promise that you WILL thank me in the future.

Joy · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you Joy I’m glad we got there for you see you soon

5/5

Google

I sold my home recently through Cox & Co. I found them very pleasant to work with, and it felt like they worked hard to get a good result for me. I was particularly pleased with how Russell gave useful and timely feedback after every viewing. It certainly reduced stress levels to be kept in the loop.

W · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you your review means the world to us 🙏🏻🙏🏻 …

5/5

Google

Having purchased a property through Cox & Co we would 100% recommend them and use ourselves for any future moves. The team went out of their way, above and beyond what is expected to keep the sale progressing. We can't thank them enough for their professional and extremely friendly, supportive and honest advice (not something I ever thought I'd say about an Estate Agent)! Huge thank you to Marc and Russell - we're not sure we'd be in our new home without you guys!

Caz · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thanks Caz all the best Marc & Russell

5/5

Google

Cox and Co were extremely professional and friendly. Russell was always available to answer our questions and made the (very stressful!) process of buying a house run smoothly. Definitely recommend them as an estate agent. Great smaller business with lots of knowledge. Russell was always very honest and straightforward from the start. Thanks!

Anna · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thanks Anna

5/5

Google

I have just completed the purchase of a property through this agent and, in complete contrast to most other agents that i have dealt with, I found Russell to be honest,very efficient and an absolute pleasure to deal with. The transaction went through very smoothly thanks to his diligence and unwavering attention to details. I would recommend Cox and co to anyone thinking of buying or selling their property.

Jose · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thanks Jose it really means a lot

5/5

Google

We sold our flat through Cox & Co and are glad we chose them. Marc spent a long time talking with me at the valuation and he seemed to have more expertise than the other estate agents who had been round. He and our main point of contact Russell were both excellent throughout the entire process, always being there to answer any queries and assist with navigating the process of selling our house. They helped with logistical details such as scanning and sending documents when needed, and Marc even gave us a lift to pick up our new keys on moving day. Overall we are very happy with the service we have received from Cox & Co and very happy in our new home.

Stephanie · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you it really means a lot

5/5

Google

After speaking with a number of agents we chose Cox & Co to sell our home as Marc was both knowledgable and honest and gave us a lot of confidence. We were very impressed with the pictures taken of our house, and how many viewing they had booked for our open day. We had multiple offers and agreed our sale within a week. There were some delays with our exchange (due to a mortgage lender in our chain) and Russell was fantastic at keeping us updated and chasing progress reports. We would highly recommend. Thanks so much for all your help!

Jessica · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you Jessica hope you are really happy in your new home

5/5

Google

We recently bought a property with Cox and Co Homes with Russell as our main point of contact. He was great, as was the whole process. We beforehand had a bad experience with an estate agents so this was a nice change. Russell was very accommodating when we had to move appointments around to view the house etc and would go back and fourth between us and the seller quickly. Would definitely recommend if you want a friendly and non pushy estate agents

Jasmine · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you Jasmine

5/5

Google

The guys here are friendly and helpful. We dealt with Russell and he is highly communicative, sometimes a little too chatty when you are in a hurry, but very good at keeping you in the loop of what is going on. There were some challenges with the house we were buying, but Russell did listen to us and was very fair when trying to resolve problems with us and the vendor. We would definitely recommend Cox and Co.

Tara · 12 June 2023 · Cox and Co Hove

5/5

Google

I highly recommend Cox and Co if you are selling your home. Russell and Marc were professional, friendly and understanding of our situation. The sale was not without complications, but they were quickly addressed and communication was clear throughout to keep all parties in the loop. I was very grateful we chose Cox and Co out of all who initially valued our house. It was not the highest valuation of the agents but was the most realistically priced, and our house went over the asking price anyway in the buoyant market earlier this year. Mostly though, it was Russell and Marc's willingness to go above and beyond to help which was most reassuring. Thank-you.

Jray · 12 June 2023 · Cox and Co Hove

Agent replied · 11 June 2024

Thank you so much for the review

5/5

Google

It was a difficult and long sale but Russell & Marc managed to get it over the line after jumping through hoops. I think other agents would have given up earlier in the process but their professionalism proved that the customer comes first and that’s why their reputation precedes them.PositiveQuality

Jason · 30 August 2022 · Cox and Co Hove

5/5

Google

Having had a number of negative experiences with previous estate agents, that were unreliable and in short were happy to lie directly to my face. Dealing with Cox & Co and in particular Russell has been a breath of fresh air. From the first contact they were committed to offering me a professional, responsive and friendly service that made me feel like I was their priority. I was given clear guidelines of what to expect and if required their input and recommendations. I was given regular progress updates and felt supported throughout what turned out to be quite a stressful and drawn out house sale. Russell's calm professional approach was exactly what I needed. Thank you for getting the house sold and the positive impact that it is going to have on my life. You made a difficult situation as straightforward as you could and for that I am very thankful. I would happily refer my friends and family to Cox & Co, in fact I think that I already have. All Estate Agents should aspire to operate at this level of professionalism. Thank you NickPositiveResponsiveness, Professionalism

Nick · 30 August 2022 · Cox and Co Hove

Agent replied · 11 June 2024

Thanks Nick all the best

5/5

Google

We bought a house through Cox & Co, Marc and Russell were very helpful and responsive to all of our questions. They helped us complete what was quite a complex sale with several issues in the chain, taking leadership with the other estate agents to ensure the sale went through with as little stress as possible.PositiveResponsiveness, Quality, Professionalism

Carl · 30 August 2022 · Cox and Co Hove

5/5

Google

Cox and Co is one of the finest letting agency in Edinburgh. They are so professional, responsive, great at resolving the issues quickly. Highly recommend their services. Mike Erskine is absolutely amazing at his job, very helpful and a great person to interact with. Keep it up.PositiveProfessionalism

MR · 25 August 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thank you so much for such a wonderful review. We really appreciate your kind words and I'm sure Mike will be delighted to read this. Wishing you the very best, John Cox, Managing Director

4/5

Google

A good estate agent to deal with. Straightforward and honest in approach. Nice guys. They know Portslade really well and this comes over as a real positive. I dealt with Russell in the main who was excellent. V patient and informative. Good advice on the process. All staff were good (Mark and Mr C snr) as back up and its clear they want the best for their clients. Would recommend- feels like a family owned and run business which is great.PositiveResponsiveness, Quality

Luke · 14 June 2022 · Cox and Co Hove

Agent replied · 13 June 2024

Thanks Luke hope you're happy in your new home

5/5

Google

Great - honest and straightforward advice given on mortgage renewal.

Dawn · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thank you so much for your 5* review Dawn. We really appreciate your kind words. Wishing you the very best, John Cox, Managing Director

5/5

Google

Excellent communication and positive approach to sourcing a mortgage that suited our particular circumstances

Richard · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thank you Richard for your 5* review. Much appreciated! I'm sure Carole will also be delighted. All the very best, John Cox, Managing Director

5/5

Google

Very professional company, from property finding, through mortgage brokering, purchase and then management. Excellent communication, very responsive, and superb care of the property and tenant. Highly recommended.

Benji · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thank you so much for your 5* review, Benji. Much appreciated! It's a pleasure working with you. I'm sure the team will be delighted to read your comments. All the very best, John Cox, Managing Director

5/5

Google

Carole Melon is such an asset to Cox & Co! She has be amazing to work with and got us a mortgage approved which we were delighted with!

Noel · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thanks for your fantastic 5* review, Noel. We really appreciate it and I’m sure Carole will be delighted with your kind words. We are extremely lucky to have her on the team! Kind regards, John Cox Managing Director

5/5

Google

Carole from Cox & Co was incredibly helpful from start to finish with the purchase of my first property. I couldn't recommend Cox & Co highly enough and look forward to using them again in the future!PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

Thanks or your kind review, Jamie. Much appreciated! I'm sure Carole will be delighted. Wishing you all the best in your new home! John Cox, Director

1/5

Google

I have had quite a poor experience with this agency. Mike Eskine, a portfolio manager there has been extremely unprofessional about the letting of my property, sending rather rude emails to my tenants, thankfully, my tenants forwarded me some of his emails and I will bring my business elsewhere. I definitely would not reccommend this agent if you are trying to let out your property as they will drive your tenants out.

Andrew · 12 June 2022 · Cox and Co Edinburgh

Agent replied · 11 June 2024

'Uncle Sam' - After a full and robust review with my property team, we are at a loss. With no outgoing landlords at present, and with no communications relating to anything that you're intimating to, we are of the formal opinion that this review is not genuine and most certainly not from any of our landlords/clients. I'd be more than happy to discuss your issues (if genuine); perhaps it would make more sense to use your actual name when posting?! John Cox, Managing Director

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Cox and Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Cox and Co branches are among EA Masters 2026 winners.

EA Masters 2026: 1 Gold across one branch.

Source: Best Estate Agent Guide 2027 results, as published.

The British Property Awards

Cox and Co and its branches won awards at The British Property Awards in one year, most recently 2021.

British Property Awards winners in one year, the group and its branches: 2021.

British Property Awards by year, 2021

Source: The British Property Awards winners lists, as published, linked by year.

Want a trusted local agent to help?

Tell us what you need and up to 3 trusted local agents will be in touch.

What do you need help with?

Questions about Cox and Co

Which Cox and Co office has the most reviews?

Hove has the most, with 288 reviews rated 5.0 out of 5, followed by Edinburgh with 159.

Where are the Cox and Co offices?

The two Cox and Co offices, by town:

  • Edinburgh: 12 Castle Terrace, Edinburgh, EH1 2DP
  • Hove: 61 Boundary Road, Hove, BN3 5TD
Has Cox and Co won any awards?

Yes. In The Trusted Agent 2026 awards, BN3 won Trusted Agent. At EA Masters 2026 its branches won 1 Gold award. The group and its branches have also won 1 other industry award since 2021.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent