Trusted Agent profile
★★★★★
506 reviews across 2 offices and 3 platforms
Cowell Norford has 506 reviews across two offices (Rochdale and Bury) and three platforms, rated 4.6 out of 5 overall. Cowell Norford has the most, 488. Checked 9 October 2026.
465
Reviews on Google
All 2 offices
36
Reviews on Facebook
All 2 offices
5
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
The Cowell-Norford team helped me sell my property and we agreed a sale within 3 weeks of my house going on the market! First Lee came round to Value my ...Read all 3 from sellers
Spent some weeks now dealing with jon - he really took on board our requirements and went all out to find us exactly what we wanted. Very informative gave me ...Read the review from landlords
Cowell Norford's two offices, most reviewed first. Each has its own page.
Trusted Agent 2026 results for Cowell Norford. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWe just wanted to say a huge thank you to Cowell Norford @ Bamford. Our team Craig, Amy & Christina did an awesome job with two houses to sell and one to buy! Their friendly, dedicated, tenacious professionalism brought everything together against all the odds. A special thanks to Amy who delicately ensured all parties were valued and looked after throughout the process! We highly recommend one and all! Many thanks Nina & declan.
5/5
GoogleAmy & Christina were second to none! ⭐️⭐️ We had so much stress towards the end of our sale, due to our buyer’s solicitor mainly (buyer was utterly lovely btw) and both Amy & Christina were on it and understood how urgent everything was, due to the fact that two house sales were in the balance, plus the prospect of us losing our lovely new home which we are also moving our parents in to. We did have one negative experience with a senior female colleague, who around 3 weeks before completion said to me in a blunt way that ‘everyone needs to calm down’.. and going off how the following 3 weeks played out, we were justified in our concern. If she’d have had elderly parents, anxious and worried that they were going to be left vulnerable if our sale and purchase fell though, I’m sure she’d have felt the same. We did exchange pleasantries after her initial comment and she was fine during the rest of the phone call and I am sure she is a nice person, but unfortunately, her approach at the start unsettled me and I am just relieved that Amy & Christina took the helm. We couldn’t have asked for two more lovely people to help us with this. Thank you ladies ♥️♥️
5/5
GoogleThank you, Eleanor, for all your help in finding the perfect property!
5/5
GoogleHayley provided exceptional service from start to finish, going above and beyond to get our property sale over the line. She was professional, calm when things got tricky, and always available when we needed information. Nothing was ever too much trouble. Highly recommended!
5/5
GoogleCan’t recommend the team at Cowell Norford enough. Craig did a brilliant job with our valuation right at the start. His local market knowledge was spot-on, and he gave us complete confidence heading into the sale. Once we were listed, Amy and Christina were absolute legends. They kept us in the loop non-stop, sorted out every detail, and made the whole process totally stress-free. Always friendly, super proactive, and a genuine pleasure to deal with. If you’re selling your place, definitely go with Craig, Amy, and Christina. Top-class service!
1/5
GoogleHayley the manager needs to sort her attitude out don't know who she thinks she is very rude and very poor customer service no professionalism from her also making threats if something the Solicitors can't complete on time it would be my responsibility and making threats calls to call off the deal. I would strongly avoid anyone dealing with her. Everyday constantly belling my phone she does not let you breathe. She needs to understand people don't have time like her to sit there and answer calls everyday.
5/5
GoogleAll of the staff at Cowell Norford were helpful, polite and supportive. Special thanks must go to Christina, without whom the sale would not have been expedited so quickly and efficiently. Thanks to you all.
Thank you ever so much for your lovely feedback, Lynda. We’re delighted that our team were able to make the process smooth and efficient for you. Christina and the rest of the team are always here to help with any future needs. Warmest wishes from all of us!
5/5
GoogleThank you to Masie Webb and the team at Cowell Norford on a great job on the sale of my brother's house. A very professional service.
Thanks a ton for your glowing review, Sheridan! 😊 We’re delighted that Maisie and the team could provide you with such a professional service. It's our pleasure to have assisted you with the sale of your brother's house. We hope to be of help again whenever you need us! …
5/5
GoogleMy partner and I recently sold our first family home with Cowell Norford Rochdale. It was a very bitter sweet feeling as we loved our home, but the staff down at Cowells made us feel so much better about the whole process. We had a difficult buyer to say the least, however without the help of Maisie, our sales negotiator and Sophie, our sales progressor the process would have been a whole lot worse. No question asked was too stupid, and they always went above what was asked of them. I received daily updates from them, even if there was no real update, they were constantly reassuring me that they were chasing the relevant people to get it over the line as quickly as possible. Selling and buying a house is a real rollercoaster of emotions, and without Maise and Sophie I'm not sure I would have survived it! Thank you so much Maise and Sophie, you were amazing and are a real credit to the business. I wish you all the best in everything you do!
5/5
GoogleAbsolutely could not fault the service given to us by Keira at Cowell Norford. She was friendly, helpful and really understanding of our situation. 5 star service all round and would highly recommend! Thanks Keira x
5/5
GoogleThe smoothest experience my husband and I have experienced when renting our new home! Keira and Ashley made the process of renting our lovely home so quick and easy! They were with us every step of the way always keeping us updated from the very beginning! The referencing process was a breeze! We are so excited to move into our new home with our little toddler. Definitely recommend them!!!
5/5
GoogleVery pleased with the level of service and the overall outcome of my house sale through Cowell Norford, not to mention the updates along the way from Sophie. A very positive experience overall.
5/5
GoogleHad an excellent experience buying my first property with Cowell Norford - professional staff, constantly updating me about the processes, progress and time lines. Amy Heaton and Christina did an excellent job with regards to communication with the vendor and ensuring a seamless transaction. I will recommend them if you are looking at getting a property.
5/5
GoogleThey have the patience of saints and they are very understanding.
Thank you, Judith, for your lovely feedback. We really appreciate you noticing our patience and understanding, and we’re glad we could support you through the process.
5/5
GoogleThe team at Cowell Norford helped me massively when needed. Super helpful team! Thanks again.
Thanks, Cameron, really glad the team could help when you needed us most. We appreciate your kind words about how helpful everyone was, and thanks again for choosing Cowell Norford Estate Agents Rochdale.
5/5
Google"Keira has been a huge support during my home-search journey. She went above and beyond, kept me reassured, and genuinely cared about helping me move forward. I'm really thankful for her kindness and hard work thank you so much Kiera 🙏 …
Thank you so much for your kind words, Lita! I'm delighted to hear that Keira was such a great support and truly made your home-search journey a positive experience. Your appreciation for her diligence and kindness means a lot to us.
5/5
GoogleBrilliant services and Maisie was so much help,easy to talk to and excellent customer service.Wouldn't of done it without her🤍 …
Thank you so much for your kind words, Terri! We're delighted to hear that Maisie provided brilliant service and made everything easy for you. We're lucky to have her on our team.
5/5
GoogleFrom start to finish Amy kept us informed of all the updates and what we needed to do. This made the sale go very smoothly without any hiccups. Valued the property at a reasonable price so definately recommend using Cowell Norford. Thanks to Amy & the team.
Thank you, Sharon, for your lovely review. We’re so pleased Amy kept you informed throughout and helped make the sale run smoothly, and we’re glad you felt the valuation was fair. Thanks again for the recommendation from all of us at Cowell Norford.
5/5
Google💎 From my initial call to view a property, which I had a great pleasure of dealing and contacting Amy in regards to. It was just such a seamless process and always greeted with a smile by Amy and the team at Rochdale. 💎 Amy went 1 step further by introducing me to their in house Mortgage Broker (Adam) who was also as good as Amy and gave us the best mortgage offers he could with always ensuring to keep me fully up to date with each time things progressed. 💎 Amy always took my call and returned my call when I needed it, to ensure to provide support where she could with details to anything I did ask for with great negotiation skills on both sides. 🫡 I would like to Thank Cowell Norfold for having a great set up, lovely office but mainly Amy for her great customer service skills and working to secure my new forever family home! Thank you 🥳❤️
Thank you, Wajid, for such a lovely review. We’re really pleased to hear Amy and the Rochdale team made everything feel seamless, kept you updated throughout, and that Adam was able to help you find a great mortgage deal. Congratulations on securing your new forever family home, and thank you for choosing Cowell Norford.
5/5
GoogleGreat experience selling our property with Cowell Norford - very attentive to key details and got us more money than we asked for very quickly. Maisie was great at communicating with us throughout the process.
Thanks Spencer, we really appreciate you choosing Cowell Norford Rochdale to sell your property. It’s great to hear our attention to the details helped achieve a higher price quickly, and that Maisie kept you well informed throughout.
5/5
GoogleCould not fault Cowell Norford, especially Sophie. We purchased a property through them and the communication was fantastic which put us at ease throughout the whole process. If I was to do it all again, i wish I’d of chosen them to sell my property. Highly recommend.
Thank you, Abi, we really appreciate the recommendation. I’m glad Sophie and the team kept you well informed and helped you feel at ease throughout the purchase, as communication is so important in the process. If you ever need us for a sale in the future, we’d be happy to help.
5/5
GoogleWe purchased our home through Cowell & Norford. We had a very specific criteria for our desired home and we spoke to all the local estate agents about it. Above all, Cowell Norford were proactive in helping us. Keeping us informed of upcoming properties, arranging viewings for us before houses hit the market and keeping communication open throughout. Massive thanks to Craig, Amy and Christina who were all vital in helping us secure our dream house. I have already recommended them to friends who are thinking of selling.
Caroline, thank you so much for your kind review and for choosing Cowell Norford to purchase your home. We’re really glad our team could be proactive with upcoming properties, early viewings, and clear communication to help you secure the right place, and I’ll be sure to pass your thanks on to Craig, Amy and Christina. We truly appreciate the recommendations to your friends.
5/5
GoogleVery highly recommended!! I rented my property with Cowell Norford and I will now not go anywhere else. I was using another letting agent but I had nothing but issues. Dealt with a very nice professional man called Ashley I can't thank him enough. He's made my life so much easier from the moment I spoke to him. Within 2 hours ashley had everything sorted out. Then within a month I had a Tennant in my property after the other firm having it on the market for months! If you want to rent your property use Cowell norford!
Thanks so much, Christopher, for the lovely recommendation. I’m really pleased Ashley was able to make things easy for you and get everything sorted quickly, especially after the problems you’d had elsewhere. It means a lot that you’ve chosen to rent with us and that we found you a tenant so fast.
5/5
GoogleSophie was extremely helpful and understanding and helped me through the process of buying my property from start to finish! Thank you Sophie for all your help and kind words along the way.
Thank you, Leesa, for your lovely review. Sophie will be so pleased to hear she was helpful and understanding and supported you all the way through your purchase from start to finish. We really appreciate your kind words.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Cowell Norford has 506 reviews across its two offices, rated 4.6 out of 5 overall: 465 on Google, 36 on Facebook, 5 on View Agents. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.
Cowell Norford has the most, with 488 reviews rated 4.6 out of 5, followed by Cowell Norford with 30.
Cowell Norford, 106 Yorkshire Street OL16 1JY; Cowell Norford, 14 The Rock BL9 0NT.
3 reviews from sellers, rated 5.0 out of 5 on average. For example, Harry wrote: "The Cowell-Norford team helped me sell my property and we agreed a sale within 3 weeks of my house going on the market! First Lee came round to Value my ..."
Yes. In The Trusted Agent 2026 awards: Cowell Norford, Bury won Trusted Agent.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.