Trusted Agent profile
★★★★★
123 reviews across 2 offices and 2 platforms
Countryside Homes Home Counties North has two offices, in Harlow and Goff's Oak. Together they have 123 reviews on two platforms, rated 4.3 out of 5 overall.
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Countryside Homes Home Counties North's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotVery Helpful Staff
Very Helpful Staff, courteous, polite and friendly.
Hi Alan, We are happy to hear that our staff was helpful, courteous, and friendly! We appreciate you taking the time to leave us this great feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotSo far very effective and efficient…
So far very effective and efficient friendly service
Hi Kelly , We're happy to hear that you had a friendly and efficient experience. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotI have to say this ,our sales…
I have to say this ,our sales consultant Corinne Hunt was very approachable and she had immense patience to listen to what exactly we needed and clarified all the doubts .It was a great service .
Hi Meera, We're happy to hear that our consultant was approachable and patient, clarifying your needs. It is great to know you had a positive experience. Thank you for your feedback! Kind Regards, Sarah Countryside Homes
5/5
TrustpilotGreat service
Katie made this experiance of reserving a plot 5*. Her service and knowledge elevated the experiance.
Hi Happy customer, We're happy to hear that the plot reservation experience was a 5-star one. We appreciate your highlighting the service and knowledge provided. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotCountryside home is the very best 👌very…
Countryside home is the very best 👌very professional and a great developer
Hi Fayokemi, We're happy you had such a positive experience with our countryside homes. We appreciate your recognition of our professionalism. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotThe Sales person Karen was absolutely…
The Sales person Karen was absolutely brilliant and helped me decide on going with the home I truly wanted.
5/5
TrustpilotGood size of house
Good size of house, affordable price, very helpful and hard working sales man Alex and house features
Hi VIJAYARAGAVAN,KALIAPERUMAL, We're happy to hear that you found a good-sized house at an affordable price. We appreciate your recognition of our team's hard work and the house features. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotKaty & Jeremy at The Gateway Bexhill…
Katy & Jeremy at The Gateway Bexhill are great
5/5
TrustpilotVery Helpful Sales Team
Sales team were very friendly, approachable, knowledgeable and helpful - did not feel pressured etc. and did what they could to be helpful - excellent experiance
Hi Mr Wells, We're happy to hear that our sales team provided you with such an excellent experience. We appreciate your positive feedback and are glad that they were helpful and approachable. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotWe’ve had a very positive experience… Thank you Ben, Bradley and team.
We’ve had a very positive experience with Countryside Homes at Tattenhoe Park.
Hi Satish, We're happy to hear that you had a positive experience with our team at Tattenhoe Park. We appreciate your kind words regarding our team's professionalism, approachability, and support throughout the process. It's great to know that our clear communication and organized handover were reassuring. Thank you for acknowledging the team's efforts. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotFantastic experience with Miss Sophie
I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.
Hi Wong, We're happy to hear that you had such a positive experience. We appreciate your kind words regarding the support provided during your property search and are so glad you secured your new home. Thank you for recommending our services! Kind Regards, Sarah Countryside Homes
5/5
TrustpilotStarting our first home journey with…
Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.
Hi Quratulain, We're happy to hear that your first home journey was a bliss! It's great to know we made the process smoother and understood your questions. Thank you for choosing us! Kind Regards, Sarah Countryside Homes
5/5
TrustpilotExcellent Service and support.
Friendly, knowledgeable, and supportive team.
Hi Ross , We appreciate your kind words regarding our team's support and expertise. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotExcellent CustomeÅ™ Service
Your sales consultant Ruth is Amaaazing. Always happy to help
Hi Grace, We are happy to hear that you had such a positive experience. Thank you for your wonderful feedback; we appreciate it! Kind Regards, Sarah Countryside Homes
5/5
TrustpilotAmazing
I went through the process with Karen Kelly at Beaulieu park and she really was amazing. Karen went through every detail of the property and allowed me to ask any questions. She has been great at keeping me up to date with what is happening and getting things moving as quickly as possible.
Hi Rosie, We're happy to hear that your experience was amazing. It's great to know that you felt supported with clear communication and attention to detail. Thank you for your positive feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotSam who showed me around was a top guy
Rating only, no written review.
Hi Ian, We're happy you had a great experience. We appreciate your positive feedback and thank you for your time. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotIt’s a very nice development
It’s a very nice development, and the sales team is attentive and responsive, always ready to answer questions and support you throughout the buying process. I’d especially like to thank Kennedy Myers for her customer-focused and solution-oriented approach.
Hi Burcin, We're happy to hear that you had a positive experience with our attentive sales team. We appreciate your recognition of their dedication to providing support during the buying process. Thank you for your feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotNew Build property at Eastbrook Village
We recently bought a new build property from Countryside Homes at Eastbrook Village in Maghull. The house is beautiful and the sales and site staff were really friendly and on hand to deal with everything that cropped up.
Hi Charles, We're happy you had a seamless experience with your new home at Eastbrook Village. It's great to hear that our sales and site staff were helpful and accommodating. We appreciate your recommendation and thank you for your positive feedback on the quality of our homes. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotWe have a great experience
We have a great experience. Craig, the Sales Consultant, is very helpful and patient in answering our questions as first-time buyers.
Hi Josie, We're glad you enjoyed your experience. It's wonderful to know that our sales consultant was helpful and patient with you as first-time buyers. Thank you for your feedback. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotHas anyone moved into the homes in…
Has anyone moved into the homes in Sherford Plymouth and wants to leave an honest review for future buyers?
Hi sarah miller, We appreciate you seeking honest feedback. We encourage residents to share their experiences, as it's valuable for future buyers. Thank you. Kind Regards, Sarah Countryside Homes
5/5
TrustpilotLinda was very helpful and not at all…
Linda was very helpful and not at all pushy so our visit was pleasant.
Hi Katrina, We're happy to hear that our team member was helpful and made your visit pleasant. Thank you for your positive feedback; we appreciate it. Kind Regards, Sarah Countryside Homes
1/5
TrustpilotDeveloper who disregard the safety of their residents
I would like to express my dissatisfaction to developer Countryside Homes UK, which is the part of Vistry Group, as the company has delayed the promised construction for over six months, we can’t use our garden over half an year, and cause us feel dangerous and anxious. If arrangements cannot be made for me shortly, I will publish the property address and hope that investors will reconsider this company.
Hi Wai, Thank you for taking the time to share your concerns with us. I can confirm this has been escalated to our management team who will respond to you direct today. We can only apologise this has not been resolved within a timely manner. Kind regards Sarah Countryside Homes
1/5
TrustpilotVery Disappointed - subsidence occurred, caused damages but not managed
I seldom make comments on Trustpilot. Subsidence occurred at the car parking space adjacent to my garden, caused cracks and damages to almost all the gravel boards of the fence. They bended inward and the fence posts are inclined. This impose immediate danger to me and my family members especially to my child. Countryside has admit that there is an design issue there which has caused the issue - gravel boards have failed. There is approx 450mm of ground which needs additional support. Their customer service department has spent more than 7 months to communicate but no remediation works have been done to address this. If the fence posts fall down and hurt someone, who will bear the responsibility? They just neglect or ignore the danger. Customer Service just keep saying it has been escalated to the management and they will contact me but so far, I have not heard anything from their management. I feel totally helpless. My garden cannot be used for the whole summer. My living room is messed with stuff originally put in the shed. This is really annoying and we feel unsafe whenever going through / into the garden.
Hi Tommy, We appreciate you bringing this to our attention. I can confirm this has been escalated to our management team who will respond to you direct today. We can only apologise this has not been resolved within a timely manner. Kind regards Sarah Countryside Homes
3/5
TrustpilotThe information we received was not…
The information we received was not accurate. We were bit disappointed.
Hi Mrs Gurdish Sandhu, We regret that the information provided was inaccurate, and we are sorry for the disappointment. We'll review this to ensure better accuracy. Kind Regards, Sarah Countryside Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Harlow has the most, with 116 reviews rated 4.3 out of 5, followed by Goff's Oak with 7.
The two Countryside Homes Home Counties North offices, by town:
