Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotAmazing experience!
We’ve just reserved our brand new home at Kingmakers View, and honestly, the whole experience has been incredible. From our very first call to view the show home, to the help we received with the assisted move scheme (our place sold in just two weeks!), all the way through to being ready to reserve, Kim has been amazing. She’s made every step feel effortless and stress free. We’re really excited for the rest of the journey. Thank you Kim!
Maisie · 28 November 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 25 December 2025
Hi Maisie,
We're happy to hear that your experience reserving your new home was incredible. It's great to know that the assisted move scheme helped sell your place quickly and that every step felt effortless. We appreciate your positive feedback and are excited for the rest of your journey!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotSuch an aspirational
Such an aspirational brand, admired and followed for many years.
Consumer · 24 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Consumer,
We appreciate your long-term support and are so glad to hear that you find our work aspirational and admirable. Thank you for your feedback!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotGreat job
Great job, Imran Jan 💯
Marina · 22 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Marina,
We are happy to hear that you had a great experience. We appreciate your positive feedback and recognition.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotFantastic support from sales team (Nicole)
We are in the process of buying our first home with Countryside Homes, and Nicole (Base office, Harlow) has been incredibly helpful from day one. She is always friendly, approachable, and makes sure to find answers to all of our questions.
Maryam · 22 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Maryam,
We're happy to hear that you found our team member helpful during your first home buying process. We appreciate you acknowledging their friendly and approachable nature, as well as their dedication to answering your questions. It's great to know the site visit was a special experience for you, and we thank you for your positive feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotVery professional
Very professional, and happy to help with so much knowledge.
Gav · 22 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Gav henry,
We appreciate your kind words! We are happy to hear that our expertise was helpful to you. Thank you for your positive feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotCountryside homes built a lovely house…
Countryside homes built a lovely house for us but the Sales Constant, Rhodri was five stars. His approach was friendly but not overbearing, helpful but not pushy and he always had time to answer questions on the development. We were pleased with the build standard of the house but it was Rhodri who made the process smooth and hassle free.
Hel · 21 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Hel,
We're happy to hear that you love your new home. It's great to know that the sales consultant made the process smooth and hassle-free for you. We appreciate you taking the time to share your positive experience with us.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotSo far so good with customer service
Lynne · 19 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Lynne Pettitt ,
We are happy to hear that you are having a positive experience with our customer service. Thanks for your feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotGreat experience with countryside
Great experience with countryside. My sales advisors were amazing - Imran and Mario. Seamless process and great communication. Thank you both once again.
Reeya · 19 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Reeya,
We're happy you had such a positive experience. It's great to hear the process was seamless and the communication was effective. Thank you for your kind words!
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotVery well run and helpful.
Rating only, no written review.
Brian · 19 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Brian,
We're happy to hear that we were helpful. Thank you for your positive feedback, we appreciate it greatly.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotHave just reserved our new home online
Have just reserved our new home online. The process was explained very clearly and easy to do. This follows months of patience from the sales consultant Ceri, who we’ve been in contact with for months prior to getting to this point.
Tim · 18 September 2025 · Countryside Homes Home Counties North Harlow
★★★★★ 5/5
TrustpilotNicola Doig has been extremely helpful
Nicola Doig has been extremely helpful, professional and knowledgeable.
ADRIANA · 15 September 2025 · Countryside Homes Home Counties North Harlow
Agent replied · 26 September 2025
Hi Adriana,
We're happy to hear that you and your husband were impressed with our apartments. We appreciate your positive feedback.
Kind Regards,
Sarah
Countryside Homes
★★★★★ 5/5
TrustpilotEasy and straightforward purchase of a…
Easy and straightforward purchase of a new build. Really helpful staff who made the process a breeze. Rhodri was our point of contact and helped us with the process. He was great, nothing was ever too much trouble for him. Would reccomend Countryside homes to everyone, they make beautiful homes and are a great company to deal with!
Hannah · 29 July 2025 · Countryside Homes Home Counties North Harlow
★★★★★ 1/5
TrustpilotDo not even bother buy a house from…
Do not even bother buy a house from this company.You are better off buying a house and renovating it.They are have terrible customer service,their are very prejudice when you approach their showrooms too
Wil · 23 May 2025 · Countryside Homes Home Counties North Harlow
★★★★★ 5/5
TrustpilotPleasant experience and gained some…
Pleasant experience and gained some useful information on the benefits of new homes.
Mr · 3 April 2025 · Countryside Homes Home Counties North Harlow
★★★★★ 1/5
TrustpilotWe purchased a new build property last…
We purchased a new build property last May day. 2 The house was flooded because the shower trap in the en suite was not connected properly. The ceilings lights smoke alarms were all full of water. It took them months to do the job properly. They wanted to send a laborer I’m not a painter to patch you up. The back garden is like a Bog the soffit boards on the back of the house and not fitted to the brick properly and have a large gap. We have reported this for months and still not got any anyway the properties in Goshawk drive Maghull I’m not very good build to continuing to build new properties. I would seriously think twice before purchasing one of them as they have to sale is appalling did the cracks in the ceilings what is still ongoing being fixed they give you a two year warranty, which is not worth the paper it’s written on. We have wagons from 7 AM of the morning in and out covering the cars with just the driveway is a disgrace because of the mud coming off the road as you drive onto the path you carry in the mud into the house so if you’re thinking of buying it asked someone who lives there first
William · 3 March 2025 · Countryside Homes Home Counties North Harlow
★★★★★ 5/5
TrustpilotWe purchased a new build in Brookfield…
We purchased a new build in Brookfield Estate and from the sales team and builders, Michelle, Phil & Paul were so accommodating on every aspect of the build from start to finish, the new home is extremely warm in these cold months, thankyou from Mike and Amanda
Mike · 31 October 2024 · Countryside Homes Home Counties North Harlow
★★★★★ 1/5
TrustpilotI will never buy another home from Countryside.
Poor build quality and the worst customer care team I have ever had the misfortune to come across.
Mr · 14 October 2024 · Countryside Homes Home Counties North Harlow
★★★★★ 5/5
TrustpilotGreat service
Had a great experience buying a new build from countryside homes. Justine at calico grove was really nice and always helped us with anything we needed. Really happy with our home and the services we received.
Chelsea · 28 September 2024 · Countryside Homes Home Counties North Harlow
★★★★★ 1/5
TrustpilotInaccurate Sustainability Policy
Inaccurate Sustainability Policy - Shockingly bad companyVistry/Linden/ Counrtyside/Bovis whoever you are - If it were possible to give you zero stars I would.Your Sustainability Policy states:We will place people and communities at the heartof our decision-making process and build sustainablecommunities that last and flourish. To ensure thateveryone’s needs remain central, we follow theVistry “Building Communities” approach, frommaster-planning and design, through to buildingand aftercare, working closely with communities andstakeholders throughout the development journey.To achieve this, we will carry out placemaking focused engagement with local communities and localcouncils and develop an approach to post occupancyevaluation to ensure a cycle of continual learningTo safeguard nature, we will work towards ensuringbiodiversity action plans are in place on all projectsand maintain relationships with Conservationorganisations..Focused engagement with local communities - what a joke. We, the residents of Glen Parva has asked for your attention to our concerns over the last few months whilst you construct a site of 165 homes on a previous landfill site. We have repeatedly asked for analysis of the dust that coats our homes, our cars and our children's lungs ! we want to know what is in it because we know what is in the ground below your site and what is being released into the air because of the work you are currently undertaking. Why won't you meet with us to discuss these concerns - where is your promised 'focused engagement with local communities' ? What an absolute shower of reckless constructors you are; and judging by the reviews on here, there won't be any aftercare for the poor souls that buy these properties, once ready for sale...Absolutely shocking - DO NOT BUY THEM
Lisa · 21 September 2024 · Countryside Homes Home Counties North Harlow
★★★★★ 4/5
GoogleRating only, no written review.
H · 31 July 2024 · Countryside Homes Home Counties North Goff's Oak
★★★★★ 4/5
GoogleRating only, no written review.
Shehroz · 25 July 2024 · Countryside Homes Home Counties North Goff's Oak
★★★★★ 4/5
GoogleRating only, no written review.
Head · 25 July 2024 · Countryside Homes Home Counties North Goff's Oak
★★★★★ 1/5
TrustpilotAppalling service, worst ever experience with a house builder
Countryside Homes have treated me appallingly from the start. We reserved a new build plot with them, then about a month later, despite our reservation, they put the plot in a buying scheme, which meant we could no longer buy it. We chose another plot and, 3 months later, without any kind of discussion or notification with/to me, they sold it to someone else. Again. So, twice in a row, we reserved a plot with them and they just sold it from under us. Over three months, I made multiple attempts to contact Countryside, to discuss our arrangements. They wanted me to reduce the price of our house, which I said I was open to, but then they continued to ignore me and not return calls or answer emails, so we had zero contact or discussion. I called their offices and was told they’d get back to me, but they didn’t. I sent emails and they were all ignored, from the local sales rep right up to their head of sales. They used an intermediary, ‘Move with Us’, and while they were more responsive to me, they never managed to persuade Countryside Homes to actually contact me.In short, Countryside Homes are extremely unprofessional and you cannot trust anything they say, in my experience. My advice would be to have nothing to do with them, there are a lot of their competitors who will treat you with some respect.
SC · 24 July 2024 · Countryside Homes Home Counties North Harlow
★★★★★ 5/5
GoogleRating only, no written review.
David · 19 June 2024 · Countryside Homes Home Counties North Goff's Oak
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
