Trusted Agent profile
★★★★★
161 reviews across 3 offices and 2 platforms
Coulby Conduct has three offices, in Middlewich and Northwich (two offices). Together they have 161 reviews on two platforms, rated 3.9 out of 5 overall.
Tell us what you need and up to 3 trusted local agents will be in touch.
Coulby Conduct's three offices, most reviewed first. Each has its own page.
Showing 153 reviews on Google only. Show every review
5/5
GoogleBig thank you to Linzi & the team at CC. Sold & Purchased under the one roof & arranged the mortgage upstairs. Linzi kept us up to to speed on all aspects of proceedings and could not have done more for us. Great Service from start to finish. 5 star plus.
1/5
GoogleDisappointing……. No notification of house viewings. This morning someone bucked up at 06:30 AM and using a hammer drill started to install a For Sale sign on the house! No notice again and total lack of consideration for myself and my neighbours! Thanks Coulby Conduct!
1/5
Googlei totally agree with the other reviewer dealt with the company for nearly 3 very miserable years the whole time they where very unprofessional and at times extremely rude tried to charge £300 for a new cooker because the 4 MONTHS OLD cooker (cost the land lord £180 NEW) hadn't been cleaned down to lack of time ect. and because the exhaust of the cooker had scorching on it same as any cooker does, wear and tear in any court in the land. tried charging for the garage to be emptied that was full and cluttered when we moved in the managing director told me girl friend she was stupid for signing if it wasn't empty as it should be then the other woman from sales physically tried to stop me from leaving the house. they constantly interrupt you on the phone when trying to explain things they did 3 inspections in a month because they where that far behind and the landlord wanted to see the paper work tried to charger £180 just to change the flush button on the toilet (i am an ex bathroom fitter the part in question is £6.50, And takes no more than 2 mins to fit) the final report said there was burn marks in the carpet that hadn't been down for over 18 month as upon land lord's approval we had fitted laminate so much more i could say to boot. but the case has been past to the financial ombudsman and trading standards and following the case up for the rightful return of the deposit They only got a one star because -20 stars don't exist
1/5
GoogleStaff rushes through the property during a viewing giving you couple of seconds to see a room. Doesn’t allow you to go into every room. It happened few times with that company. If you spend money you should be allowed at stay in a room for longer then 5 seconds! Not good for either sellers, buyers, landlords or tenants!
5/5
GoogleMum passed away and I needed help - Jerry found me a buyer in 24 hours and we just completed without any hitches, snags or trouble of any kind. I really needed the personal attention and quality of service of Jerry, Linzi and all the Team at Coulby Conduct and they came through for me and our family. Thank You!
5/5
GoogleSold our house through Coulby Conduct and the service was great they went the extra mile in every aspect from the sales particulars to completion. They did a special rate of 0.5 % and we had an offer within weeks. A big thank you to the sales team for the friendly professional service provided.
5/5
GoogleWe had two viewings and we accepted an offer within two days of my Sister in Laws house going on the market. The sale was completed in three months of being put up for sale. An excellent Service from all the Northwich Team, we were updated all the way through the sale. The Sale presentation was First Class, we will have no problems in instructing them again.
5/5
GoogleHighly recommend Coulby Conduct after the recent sale of my home. I dealt with Linzi for most of my sale and she was just incredible. Professional, always on hand and for me so friendly and understanding. She was always there when I had a query and was on it constantly asking for updates from solicitors etc. A process which can be stressful, made a little less so by her. Thank you so much 😊
5/5
GoogleWe have been dealing with Coulby Conduct over many years & our experience has always been positive & good. We have used them across the board, for renting out property, buying and also selling. Shannon in lettings is always very helpful, ,and Alison & staff at Winsford sales are equally so. They all deserve real credit for what they do. Thank you for all your help over the years.
5/5
GoogleFrom a buyers perspective: Very helpful and informative into my buying process, handled without a hitch. Even offering to chase up the solicitors handling my sale.
Hello Daniel, Thank you for much for the review - it is much appreciated :-)
5/5
GoogleWe would like to say a huge thank you to Collette Whinnett and the team at Coulby Conduct Middlewich for selling our house! Collette is fantastic to work with from valuation, viewings through to selling our house, nothing was too much trouble for her and helped us all the way. Also the office staff was always on hand if we needed anything, who are very polite and answered any questions we had. We would definitely recommend! 5* Thanks again Terry and Michelle
Thank you so much for your very kind review
5/5
GoogleA very stressful time made so much easier by having the professionalism of Coulby Conduct Middlewich on my side. Simon especially should be commended, what a true professional! My sale and purchase had so many problems but he saw them through with me to the end. I am now sitting in a new home having got a brilliant price for mine! Thanks so much Simon and all the team at Coulby Conduct Middlewich!
Hi Jan, Great to hear such positive feedback. Thank you so much for your business. Enjoy your new home. Regards Collette
5/5
GoogleFrom a sellers perspective I can truly recommend Coulby to any perspective clients. Sold our house within a week of listing, looked after everything for us, taking the stress away of simultaneously buying and selling at the same time. Beth has been a god send keeping me informed on updates, Collette is a fantastic professional agent showing the majority of viewers (not that many came selling so soon) and also Jan for the professional organisation skills working around work commitments and viewings. Thanks again all!
Thank you so much for your review Rhys, the team appreciate your comments. Good luck in your new home.
3/5
GoogleRating only, no written review.
5/5
GoogleNever had any issues with this company. Always very responsive and friendly. Melissa is always willing to go above and beyond when dealing with any complaints/issues that I’ve had and she is a credit to the company. Cannot recommend them enough.
1/5
GoogleTwice promised return phone call and never got one don't think I'd like to buy through them 🤔 …
5/5
GoogleWe found coulby to be efficient, professional and communicative when selling our property. They advised us well in terms of sale price and we were really pleased with their regular contact and overall service. Would definitely recommend
5/5
GoogleAmazing service, 100% recommend.
5/5
GoogleWe found coulby to be efficient, professional and communicative when selling our property. They advised us well in terms of sale price and we were really pleased with their regular contact and overall service. Would definitely recommend
5/5
GoogleFabulous experience, so easy to deal with . Great personal treatment..
5/5
GoogleThank you to all the members of staff who helped me purchase my new home! I couldn’t have done it without you ladies. Would certainly recommend to all my friends and family x
1/5
GoogleOh dear! A warning to anyone letting their property be managed by these people, we are carrying out essential repairs having bought one of their ex rental properties. Much of the damage has been caused by really shoddy work carried out by cowboys (apologies to any cowboys). They had even opened up a hole in the floor to put all their rubbish, both building debris and lunch etc. under the floor. Unfortunately this is the level of work you get when work is carried out by tradesmen offering too cheap to be true deals! It’s a shame they seem to be managing many of Northwich’s older properties, which need a little tlc to preserve the local heritage. Very sad.
1/5
GoogleIf I had to rent personally I wouldn't go anywhere near this estate agents
1/5
GoogleRating only, no written review.
Hello Stephen Sorry to see that you were not able to rate us more highly. If you would like to provide further feedback, we would of course be pleased to take this on board.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Middlewich has the most, with 69 reviews rated 4.2 out of 5, followed by Northwich (30 High Street) with 64.
The three Coulby Conduct offices, by town:
Tell us what you need and up to 3 trusted local agents will be in touch.
