Trusted Agent profile
★★★★★
293 reviews across 2 offices and 2 platforms
Concentric Sales and Lettings has two offices, in Wolverhampton and Coventry. Together they have 293 reviews on two platforms, rated 4.0 out of 5 overall.
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Concentric Sales and Lettings's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleWhat a lovely pleasant experience we had with these wonderful people! We went to view a property which was advertised on rightmove, and 1 weekater were in! Concentric kept us in the loop the whole way through the process and we're SO SO friendly. A huge big thank you to Leah and also Rachel who answered all my 100s of questions as soon as I asked them. We can't thank them enough for helping us move into our new family homePositiveResponsiveness, Professionalism
5/5
GoogleWould highly recommend to any prospective tenants. The team at Concentric greatly assisted me in the process from day one of my initial enquiry all the way through to finding myself a new home. In my opinion they are a class above other letting agents that I have used previously going above & beyond my expectations.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleConcentric are an excellent lettings agency. I have used them for over 10 years to manage my properties and their service is excellent. They have a great team of people and know lettings inside out. I know my properties are in safe hands with these guys so would recommend them to any landlordPositiveProfessionalism
4/5
GoogleGood experience with this company and there staff Charlotte in particular as well as Lucy very warm and friendly service but got the job done. Very happy with my decision to go with this company as they have continued to make sure we've settled in and are happy in our new home. Would recommend to others most definitely.
4/5
GoogleBeen a tenant for a year and a half with concentric. I am currently moving out of the property I'm in and had alot of help from the staff there. They have been very flexible around my work schedule and understanding. Charlotte and Lucy have helped and were brilliant.
5/5
GoogleWow! Have to say what a great service we've had selling our house with Concentric. Everything was just really easy and fast! Concentric took control of everything, the photos were great (and there were loads), the social media advertising was fab and the viewings were really good too. Can't complain at all. We sold within 3 weeks!! What a whirlwind. Can't fault the communication. Thank you so much, you made it quite an enjoyable experience.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
2/5
GoogleTERRIBLE correspondence from the main office who deal with returning deposits. I have not been contacted ONCE regarding when my deposit will be returned but instead I have been calling endlessly and being given the run arounds for about a month and have still not been returned my deposit. Disappointing because I had a lovely experience with Lucy who initially helped me with securing the property.
5/5
Facebookexcellent, professional service dealt with Tina she's lovely and very helpful, also been on one of there free landlord courses which was very informative, credit to them for doing this out of there own time
5/5
GoogleVery friendly staff, great experience recommend to anyone.
5/5
GoogleVery professional and very easy to work with Preet and with the team
5/5
GooglePreet, Lucy and Charlotte were brilliant , thank you for your help .
5/5
GoogleGreat property agents, the new manager is very good n knows the property market well.
1/5
GoogleMy experience was really bad, this is a bad agency, I told them what I wanted about moving in and instead, I was delayed for some useless reason, I was also told that the deposit is refundable and just because of the poor management which made me lose interest in the house, I asked for my refund and was later told that the money is not refundable, why? and was not given any genuine reason. This letting is the worst one have ever seen, poor approach, staffs and being unable to stand in their words. THIEFS.
5/5
GoogleConcentric recently managed my move to a new property in wolverhampton and overall I had an excellent experience. I found them to be professional, timely and informative. No hassle what so ever and that's really what it's all about.
1/5
GoogleAwful. Questioning whether this business is a front for laundering drug money because that would explain the lack of professional respect and the ignorant failure this service supplies. I would not advise to rent from them nor allow them to manage for a landlord. They are however excellent at giving greedy councils a hand at destroying the standard of living in struggling cities. Wish I had never let the property in the first place. Over all they succeed in leaving a bad taste in the form of extortionate fees that in other parts of this country are illegal for a reason. The only consistency they offer is regular gas and electricity checks. All other aspects of the safety of a property are not only ignored but will leave you paying for issues that were present well before you ever move in. The money gained from such a con does not go into the property after tenancy has closed. Thus, if -5 was an option it would be the only honest thing about this farce called Concentric lettings.
5/5
GoogleLucy and Charlotte from Concentric were great to communicate with regarding moving into a property. Exceptional customer service, really went above and beyond so we could move onto the desired property asap.
1/5
GoogleNEVER RENT WITH THESE PEOPLE. Twice they let someone into the property without giving any notice whatsoever. Don't know how often this has happened when none of us were in. They let themselves in with keys. That's against the law (Landlord and Tenant Act 1985). They were incredibly unprofessional at all times. They will no doubt try to say I was a problem tenant after the fact, but you are allowed to ask them to comply with the law and the contract you signed. We had a broken fridge for over 2 months before they got a new one and plonked it in the living room. Shower had and still has mould, they don't care. They were trying to show the property to sell without giving any notice to us tenants still living in the property. Staff have no idea about tenancy law but will argue about it with you anyway. Know your rights. Don't give them your money. They will never fix your property and make you feel terrible for pointing out how often they break the law. AVOID
Hafsa, we have spoken before and I am aware you were getting frustrated as we were entering the property without giving you notice. I would like to point out that you rent a room in a HMO and to clarify we do not actually have to give notice to access either the communal areas or empty rooms in a HMO. We have not tried to access your room at any stage during the recent viewings conducted at the property. If you have any issues you wish to discuss with me further I will gladly assist, just kindly contact the branch at your convenience.
5/5
GoogleUsed this firm to sell my mum's house. From start to finish, 6 weeks, they have been nothing short of helpful, friendly and professional. Thanks to Sara and the team for brilliant service.
1/5
GoogleDisgusting letting agency stay away from these and dont waste your time with them. me and my partner booked a viewing we arrived and there was another couple waiting outside with their child that also travelled miles to see the viewing. The agent did not turn up we waited nearly a hour and their office number was ringing out they did not contact either one of us to explain why no one had turned up. The most disgusting service I have ever recieved from a letting company stay away from them. If I could give them zero star I would so unprofessional
1/5
GoogleHas a property viewing with this company, I turned up and no-one was there. I called them to ask how long they will be and I was informed the viewing had been cancelled and the house was gone! No one left me a message, voicemail or email! And after viewing the other reviews on here, I'm quite glad!!
5/5
GoogleWent to their recent Property Seminar and was very informative. In these days of ever changing legislation for landlords you need to be able to rely on your lettings agency who are up to date in order to prevent potential fines or being sued by tenants. Concentric are such an Agency that are up there with the best.
1/5
GoogleWorst estate agents I've ever dealt with. Called repeatedly to book an appointment for a viewing. I was told somebody will call me back and nobody ever did. The lady I spoke with was extremely rude and should be sent on a customer service course. When will there be a market place to deal directly with the vendor to cut out these people as they offer no value whatsoever. These people are pushing us towards a Peer to Peer housing market.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wolverhampton has the most, with 221 reviews rated 4.0 out of 5, followed by Coventry with 72.
The two Concentric Sales and Lettings offices, by town:
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