Trusted Agent profile

Clarkes Estates reviews

3.9

★★★★★ Good

98 reviews across 2 offices and 2 platforms

www.clarkesestates.co.uk

Clarkes Estates has 98 reviews across two offices (Bognor Regis and Arundel) and two platforms, rated 3.9 out of 5 overall. Clarkes Estates has the most, 96. Checked 9 October 2026.

Google logo

3.7 / 5

72

Reviews on Google

All 2 offices

Facebook logo

4.5 / 5

26

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform. A review shared by several offices is counted once.

Our offices

Clarkes Estates's two offices, most reviewed first. Each has its own page.

Latest reviews from every Clarkes Estates office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

A well deserved 5* for Clarkes Estate Agents in Bognor Regis. Their professional advice and expertise has been both honest and practical from day one, just what you need when selling a property. There were plenty of updates along the way from their very talented team, all working together and never taking their eyes off the goal! I can highly recommend.

DM · 22 May 2026 · Clarkes Estates

5/5

Google

Fantastic local family run Estate Agents, great values and customer service.

Gary · 13 March 2026 · Clarkes Estates

5/5

Google

Nigel has helped us buy our first home. He was there when we viewed the property and he supported and steered us to the finish line. He always made himself available to help us, was always kind and empathetic, even when we became impatient. He chased solicitors, the seller and even us on some occasions to ensure everything went smooth. He is a gem and a real asset to Clarkes Estates. We are extremely grateful for his and his colleagues' support and gladly recommend them!

Sorin · 13 March 2026 · Clarkes Estates

1/5

Google

If I could give negative stars I would! Very poor experience with Clarkes Estate Agents over a long tenancy. There were two separate serious mould issues affecting the same bedroom. The first took around six months to resolve and the landlord accepted a rent reduction as compensation, clearly acknowledging the problem. The mould later returned and the second episode lasted over nine months, during which the bedroom was completely uninhabitable for a child. Only one contractor attended, after nine months, and stated the issue was structural, not caused by the tenant. Despite this, Clarkes later attempted to blame me. When asked for proof, I was told “multiple contractors” had confirmed this, but they were then unable to say who, and no evidence was ever provided. Communication throughout over multiple issues was poor. I sent hundreds of emails, received vague or delayed replies, and was repeatedly told staff were too busy. There was constant staff turnover, no handover, poor record-keeping, and I regularly had to repeat the same information. At times the tone was rude and dismissive, including being told that if I didn’t like the situation, I could leave, despite being a good tenant for over 4.5 years. There were other serious failures too: a confirmed move-in date was changed the day before I was due to move because Clarkes hadn’t arranged the inventory, costing me over £1,000, with no apology. A boiler breakdown in winter went unanswered for over a week. No compensation was ever offered for the prolonged loss of a bedroom. After months with no resolution, I withheld the final month’s rent pending one, none ever came. While that slightly offset the cost, it was not worth the stress or disruption. I would not recommend Clarkes Estate Agents. Their handling of basic tenancy issues, communication, and tenant care was consistently poor. Stay away if you want a happy rental!

Natalie · 13 January 2026 · Clarkes Estates

5/5

Google

Clarkes Estates worked above and beyond to secure the sale of our bungalow. A special mention goes to Nigel for always keeping us well informed.

Averil · 13 January 2026 · Clarkes Estates

5/5

Google

Have had a great experience with Clarke kept me updated to date with every movement when the sale

Gemma · 13 December 2025 · Clarkes Estates

5/5

Google

Clarkes were superb in the selling of my house. The sales manager Nigel Fitzsimmons , handled every hurdle with aplomb. His knowledge of the market was marvellous.

Nick · 13 December 2025 · Clarkes Estates

5/5

Google

I had a great experience with Clarkes Estate Agents. Debra was fantastic when showing me around the house I ended up buying, and Nigel kept me updated throughout the whole process. They were genuinely helpful from start to finish.

Isabel · 13 December 2025 · Clarkes Estates

4/5

Google

Rating only, no written review.

James · 13 November 2025 · Clarkes Estates

1/5

Google

Unprofessional

Emilia · 13 September 2025 · Clarkes Estates

Agent replied · 13 April 2026

Hi Emilia, we noticed you've left a one-star review and we're sorry to hear that. Unfortunately, without your full name or any context, we're unable to identify you as a customer of Clarkes, or understand how you've interacted with us. Perhaps you could contact us directly. Clarkes Estates

1/5

Google

Be very cautious with this company! They are anything but transparent, constantly slipping in hidden add-on fees and extra charges. On top of that, the person we dealt with was unbelievably patronising, the whole experience felt like a con from start to finish. With that being said it’s still being dragged on.

Aiden · 13 September 2025 · Clarkes Estates

Agent replied · 13 April 2026

Hi Aiden, I am sorry to see that you have elected to publicly leave a one star review. Perhaps you would contact us directly and have the courtesy to advise how you have interacted with the team as we cannot identify you or the situation based on your name and the information you have provided.

5/5

Google

Clarkes Estates are 2nd to none. They took care of my rental property for 17 years and also provided a seamless service in the sale of the property. They cannot be faulted in anyway. All staff are friendly, courteous and professional. An absolute delight to work with.

Paul · 13 August 2025 · Clarkes Estates

Agent replied · 13 April 2026

Hi Paul, Thank you so much for your feedback. It’s truly been a pleasure working with you over the years, and we’ve greatly valued having you as a customer. … More

5/5

Google

We unfortunately didn’t end up moving due to our chain falling apart but Clarkes were really great throughout the whole process. We dealt with a few other agents whilst attempting to purchase other properties and I can say with utmost …

Adam · 13 August 2025 · Clarkes Estates

5/5

Google

I can highly recommend Clarke’s estate agent for selling property. I found them very efficient.

Suzanne · 23 May 2025 · Clarkes Estates

5/5

Google

very helpful staff

Abdul · 13 April 2025 · Clarkes Estates

Agent replied · 13 January 2025

Thank you Abdul, we'll be sure to pass your thanks onto the team.

5/5

Google

Very Happy with my experience prompt answering of queries staff always helpful especially the young man who showed us young Priors Lane I think his name was Jake.

VALERIE · 13 April 2025 · Clarkes Estates

Agent replied · 13 January 2025

Thank you Valerie, we appreciate your feedback. We'll be sure to pass it on to the team.

5/5

Google

I was really impressed with Clarkes as whole but in particular Jay and David. Professional throughout, always happy to help in any way that they could, excellent communication throughout and most importantly a personal touch from start to finish.

Marcus · 13 April 2025 · Clarkes Estates

Agent replied · 13 January 2025

Thank you Marcus. Congratulations on your move, we'll be sure to recognise the team for their efforts.

1/5

Google

I was asked by Clarkes Estates (Ashley Wilson) to supply my services to them. My services were to resolve TV & Satellite signal reception issues at a block of flats that they manage at Horsham, West Sussex. …

Paul · 13 April 2025 · Clarkes Estates

5/5

Google

Thank you Clarke for a smooth purchase.

Carol · 18 March 2025 · Clarkes Estates

5/5

Google

Our experience with the Clarkes team was great, extremely helpful and obliging and ultimately successful in selling our property. Many thanks to you all.

Mike · 5 March 2025 · Clarkes Estates

5/5

Google

A slow and weary process of selling my flat but jay continued to keep me informed at all times and negotiated well with a difficult buyer.

Jaxxi · 5 March 2025 · Clarkes Estates

1/5

Google

Very unprofessional. I spoke to the manager/owner concerning a garage letting. Was expecting, as promised, a lease from them after saying that I was interested. Nothing happened, despite me chasing it up. We were then told that there was another interested party and we were asked by Christina, to make them an offer! No words other than steer clear! No way to run a business!

Yvonne · 14 June 2024 · Clarkes Estates

1/5

Google

This is my first experience with this company and one member of staff Christine who was very rude and not helpful to my mum of 76 years .It seems to me is that now you got to leave the property to a very high standard when you leave even tho you had issues with mould and I feel now after my mum got a decorative in and done some work for £800 so now I feel that my mum should have left and just lost her deposit that would have been cheaper .So don't get involved in Clarke as it seem to be a new money spinner to con tenants out of their deposits just want you too walk away and just lose everything and so the landlord got a good property to reset out again so the new tenants will have the same problems again .This is not right 😕 or is it

Kevin · 24 March 2024 · Clarkes Estates

1/5

Google

I would give 0 stars if it was possible. Never had such a rude attitude. They are all very friendly and helpful before you move in, but on check out become very abrupt and not helpful. They will look for the slightest thing to hold money from deposit. The property was cleaned to a high standard and redecorated but they insist on minor areas that need rectifying. The property had a damp issue prior to the start of the tenancy which was apparent after cleaning but they still insist that is the tenants responsibility and deduct from deposit. Total cost of moving out was £1200. May as well have just moved out and done nothing to make good and lost deposit - this agent is one to steer clear of

Lou · 23 March 2024 · Clarkes Estates

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Clarkes Estates

How many reviews does Clarkes Estates have?

Clarkes Estates has 98 reviews across its two offices, rated 3.9 out of 5 overall: 72 on Google, 26 on Facebook. A review that appears on several offices' pages, such as the company's Trustpilot, is counted once. Checked 9 October 2026.

Which Clarkes Estates office has the most reviews?

Clarkes Estates has the most, with 96 reviews rated 3.9 out of 5, followed by Clarkes Estates with 28.

Where are Clarkes Estates's offices?

Clarkes Estates, 2 Station Road PO21 1QE; Clarkes Estates, Martlets Court Queen Street BN18 9NZ.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.