CHK Mountford Lettings in Esher and Kingston upon Thames

★★★★★ 4/5

Google

CHK have been wonderful estate agents to rent through. They provided such great detail and always willing to help when we were viewing properties. Since we began renting, they have been great with communication and always on hand to answer any queries. Shoutout to Jess and Ryan who have been beyond lovely to make our rental feel more settled. Highly recommend renting through CHK.

Alice · 23 October 2020 · CHK Mountford Surbiton

★★★★★ 5/5

Google

CHK Mountford Lettings has been managing our rental property in Walton-on-Thames for around three years now. We are extremely pleased with the way they conduct their business with timely communications, updates and best of all finding us good tenants. We sincerely thank all the staff in Surbiton and their service providers for giving us three years of worry-free property management. Five Star to you all!

Jaime · 23 October 2020 · CHK Mountford Surbiton

★★★★★ 5/5

Google

I had seen several properties in Surbiton with various other estate agencies and CHK Mountford came out on top. The whole team were really welcoming and put me at ease. Super professional, efficient and friendly. Really helped and guided me through the rental process -especially as a first time renter!!

Rebecca · 23 October 2020 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Great communication throughout and speedy progression!

Suzannah · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

I was impressed on carole from the professional company,she is kind,patient and capable and help me to find the right house in so short time.Really good service.

Fang · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

Had a great experience as a buyer. Effectively and efficiently managed the process to ensure a quick exchange and completion. Far better experience than other agents, this agent understands that it is their job to manage the whole sale and not just to find a buyer.

Richard · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

Very courteous , responsive, helpful and above all they listen! In a very tricky market we have worked together successfully to rent our property and would encourage others to try CHK.

Tom · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 2/5

Google

Okay at the basics and Andrina does a good job at viewings. 2 star as don’t come across as hungry for the sale or switched on / reading situations. New manager who started in the Summer took 2 months to call us despite saying to my husband and I twice he would call to arrange to come round. We had to switch to another agency and there is a huge difference in energy levels. Hence wouldn’t use again or recommend.

Emma · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

Dealing with the CHK Esher team was a delight. A special thanks to Harry who put up with all my questions, calls and requests with such grace and patience. I highly recommend the team to anyone who is moving to the Esher, Cobham, Oxshott area.

Joana · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

I had absolutely pleasure in dealing with the senior Tenancy Manager, Catherine Harris; very professional, excellent communication and very friendly. I found the whole team from CHK Mountford very helpful. I have no hesitation in very highly recommending them.

Vicky · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

We have been using CHK for some years with nothing but fantastic service. Always reliable, extremely efficient and dedicated with a professional yet friendly approach at every stage of letting out property. Particularly Catherine and Harry’s helpful approach somehow makes the whole process seem so easy. Highly recommended for anyone thinking of letting out propert. 🌟🌟🌟🌟🌟

Andrea · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

We have been living in a CHK managed property for nearly 6 years. During our stay CHK handled all maintenance and troubleshooting requests in a very professional and generally expedient manner. Our annual contract renewal, annual property visits and check-out were handled over those years in a very pleasant and constructive manner by CHK’s Senior Tenancy Manager Catherine, respectfully balancing the interests of the landlord and us as tenants. We are looking back on a memorable stay in the UK and are thankful for CHK’s contribution to this. K.H - Tenant

Kaj · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

We have been leasing off CHK for several years now, during this time they have always been professional, courteous and quick to resolve issues. Most importantly, they are great communicators, not only when we reach out but also to advise of any planned works or building issues. They have been a big factor in us continuing our lease and I would happily recommend them.

Chris · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

We worked with the Esher office of CHK to rent a home whilst i the U.K. on an expat assignment. They have a wonderful staff of professionals who are responsive, courteous, helpful and efficient. Catherine Harris, the agent we worked with went above and beyond to assist us in finding our home, and continued to support us along with her property manager colleagues as a liaison with the lovely owners. I would highly recommend this team and Catherine as your port of call for all things real estate related within the Esher-Cobham-Walton area.

M · 17 June 2020 · CHK Mountford Lettings Esher

★★★★★ 5/5

Google

Thank you for being very accommodating and personalised assistance for your every needs. They have an excellent service and prompt help whenever we need one. Really glad we experienced your service. Thanks a lot. well recommended.

Raphael · 11 January 2020 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Colette is absolutely lovely! It's been a pleasure to communicate with her. So impressed with the customer service, especially compared to other companies in Surbiton who are much less friendly :)

Áine · 11 January 2020 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Very professional and excellent service.

In · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Great and friendly staff, always willing to help when there are issues with property and in general. Would highly recommend to anyone.

Chau · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Excellent service. Very quick to organise a viewing; Welcomed my offer there & then; Very efficient, quick & patient while going through the application process. And everyone is super friendly too. All aspects have been great!

Rob · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

We have been very happy with the service offered by Mountfords finding us very pleasant tenants and helping us with any queries or problems in a quick and efficient manner.

Judith · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

As a landlord, I have been consistently impressed with all aspects of the service they have provided, e.g. speed of response, problem resolution and efficiency of communication. I have no hesitation at all in recommending CHK Mountford.

Jane · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 2/5

Google

----Updated Review------ I'd initially rated CHK 5 stars, back when I was a tenant. I was indeed happy with the service back then, but I could not have predicted the hell it would be leaving them. Everything was great while they were getting my money; the day I decided to move to better house (with another agency), things changed drastically. Not only did they try to take as much money from my deposit as possible (I had to raise a dispute with TDS), they became dismissive and quite rude. The most absurd episode took place when, after have been chased with rude emails demanding me to return a £10 pan handle, I went to their offices and the manager did not bother to leave the comfort of her desk at the back of the house to answer my questions - instead, she made a junior staff member go back and forward like a mail pigeon, making the young girl feel nervous and, quite frankly, look extremely foolish. Absolutely appalling.

Nuno · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Thank you to CHK Mountford for finding us the perfect house. We were extremely impressed with the fantastic customer service, which is on a different level to other agencies we've dealt with recently. Colette in particular was brilliant!

Tom · 24 October 2019 · CHK Mountford Surbiton

★★★★★ 5/5

Google

Having been an agent myself for many years and lived in Esher for all my life, I was very impressed with the service and honesty that CHK brought to the table. Gavin was on top form for the valuation and every member of the team was a delight to deal with. A big shout out in particular goes to Harry Oliphant who worked tirelessly to make sure the tenancy went through and kept me informed throughout. If you are deciding which agent to use to rent your property out then I strongly recommend using CHK.

Nick · 24 October 2019 · CHK Mountford Surbiton