Trusted Agent profile
★★★★★
451 reviews across 2 offices and 2 platforms
CHK Mountford Lettings has two offices, in Esher and Kingston upon Thames. Together they have 451 reviews on two platforms, rated 4.2 out of 5 overall.
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CHK Mountford Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CHK Mountford Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 257 reviews on Google only. Show every review
5/5
GoogleVery responsive, helpful. Staff are friendly and well organised. Would highly recommend.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleAs an owner I can trust them to make lettings easy for me and can recommend their efficient and friendly service.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleThe staff at CHK Mountford have been nothing but nice and helpful during my tenancy.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleThe staff at CHK Mountford Letting is very professional I dealt with Jessica Lee very responsive and professional, never moved into a property so quickly Thank you everyone at CHK Mountford Letting to make this move so quick.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleVery fast responsive property management team. And really friendly. There is always someone from the company to take care of our request. Nothing is too much to ask.
Really lovely to read another 5* review. Your comments will be passed on to the team. Kind regards, Donna (Customer Relations).
4/5
GoogleI have used Mountford as my letting agents for the past 11 years and have always been very happy with their service. I have always found the staff responsive and friendly.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).
5/5
GoogleFrom start to finish, the process of letting has been extremely easy. Staff were very responsive and sorted problems usually the next day. Would definitely rent through them again.
Thank you for your brilliant 5* review and comments about our local team. Best wishes, Scott
5/5
GoogleCHK Mountford provides excellent service and are very professional and courteous Highly recommended estate agents especially in the Surbiton and Surrey area
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
5/5
GoogleWe have been using CHK Mountford for many years on multiple properties. They are expert, timely and empathetic.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleHave been a tenant for several years. CHK Mountford have been scrupulously professional in mediating between me and my buy-to-let landlord, and have also been quick to address any maintenance issues.
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Donna.
5/5
GoogleI have been renting through them in Surbiton for past 3 yrs and it has definitely been my best experience since I moved to the UK 10yrs ago. Team is very responsive and helpful. Could not ask for more!
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleVery friendly, as well as professional. When they do inspections it’s mostly to help, not to find faults. When something needs to be fixed they are quick to send wright people. Very good letting agency.
It is wonderful to read your 5* review! I will make sure your kind comments are passed to our local team. Best wishes, Scott.
5/5
GoogleEstate Agents? Who would give 5 stars to an estate agent you ask? Having met and liaised with Jessica, Ryan, Jenny and Sarah I would have no hesitation in giving them top marks. They are a super friendly, local, trustworthy team worthy of the accolade that go above and beyond, even to drop a key to an idiot (myself) when locked out on a weekend! Thank you all very much!
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
4/5
GoogleThe team at CHK have been great. Responsive and have solved any concerns I've had in the 6 months I've been with them. One of the better companies ive dealt with over the past 5 years in the UK. I dont have enough history to give 5* but I suspect by the end I will be able to.
It is wonderful to read your great review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleSuperb service from CHK mountford. Shout out to Jess who really helped us find our Flat to rent. Professional, Friendly and very efficient. Can't recommend them highly enough.
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
4/5
GoogleCHK are very professional and always available when you reach out. They are typically very efficient in escalating concerns / issues with the landlord whenever I have had any challenges. I would urge CHK to continue being consistent and keep the interest of both the landlord and the tenant on equal priority. Nikhil
It is wonderful to read your great review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleCHK are fantastic! Fast, reliable and really friendly too. Jess and Ryan helped us loads when going through the whole renting process and we're now all moved in and know that they are still on hand with any help we might need! Thank you CHK!
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
5/5
GoogleCHK Mountford manage our property and we have always found them to be professional, courteous and efficient. We hope that our tenant is equally happy with their service.
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5* review. Kind regards, Donna.
5/5
GoogleCHKM Have been look managing my properties for many years. They source reliable, professional tenants and do so quicker than other agents i have used. Their Property Management team are friendly, efficient and provide an unmatched service. Thank you!
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleHave rented with CHK Mountford (Surbiton) for several years and have always been impressed with the team and their attention to detail. Always on hand to help with any requests and do what they can to resolve requests in a timely manner. I highly recommend renting through CHK, a really caring agent. In particular, Karen and Jess in the Surbiton branch are lovely.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).
5/5
GoogleWe rented a house with CHK Mountford for a number of years. Over time we got to know most of the staff and some of the contractors associated with the Surbition branch well. We were very happy with the responsive, professional service provided by the team. Jessica who showed us around the property initially, Karen for her overall management and efficiency, Sarah F, Sarah L and Ryan for their personable and prompt handling of the few queries we had, Linda in accounts and Tolu who managed our departure from the house. All the contractors we met were similarly charming, polite and got the jobs done. Surbiton is a great neighbourhood; whether you're looking for a short or long term rental in the area, these guys will facilitate your move with ease.PositiveProfessionalism
Thank you for your 5* review and brilliant comments! Best wishes, Scott @ Customer Relations
5/5
GoogleI have been renting out a flat in Surbiton since 1995 (when I married a C of E vicar and of course the house went with the job!). I let my flat privately for a few years, but started using Mountfords' services in 2000 to find tenants; and when we left London for a new job in Norfolk in 2005, I had no hesitation in moving over to a fully managed service as I was no longer in the area. I have at all times experienced professionalism, attention to detail, assistance with arrangement of maintenance matters, regular contact and much more. I could not be more pleased with their service and am very relieved that I came to them twenty years ago!
Wonderful to read that you had a fantastic experience with our local team and I would like to thank you for taking the time to leave your review and provide our team with 5*review. Kind regards, Donna.
5/5
GoogleCHK are a fantastic choice for either renting out your property or indeed renting a property from. We used both their services. The marketing, advice and tenants that were sourced for me were excellent. Likewise as tenants we were looked after well-and were very happy in the property for the time we were renting. I would thoroughly recommend CHK every time.
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
5/5
GoogleCHK have been fantastic in helping us make sure our move has gone as smoothly as possible. They are easy to contact/talk too and easy to get in touch with. Ryan has been great and was kind enough to make sure my finance and I where able to measure the house multiple times.
Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Esher has the most, with 299 reviews rated 4.0 out of 5, followed by Kingston upon Thames with 152.
The two CHK Mountford Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, Esher won Trusted Agent.
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