Trusted Agent profile

CHK Mountford Lettings in Esher and Kingston upon Thames

4.2

β˜…β˜…β˜…β˜…β˜… Great

451 reviews across 2 offices and 2 platforms

CHK Mountford Lettings has two offices, in Esher and Kingston upon Thames. Together they have 451 reviews on two platforms, rated 4.2 out of 5 overall.

Google logo

4.7 / 5

260

Reviews on Google

All 2 offices

Trustpilot logo

191

Reviews on Trustpilot

All 2 offices

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Our offices

CHK Mountford Lettings's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for CHK Mountford Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews on Google

Showing 257 reviews on Google only. Show every review

5/5

Google

CHK have been immensely helpful with moving in, their team is made up of very approachable like minded individuals. They really made a process that most people have problems, a process that was very easy, streamlined and efficient. Many thanks to Jessica especially and her team for their communication with me prior and post the move in, really have enjoyed their services.PositiveResponsiveness, Quality, Professionalism, Value

Omar Β· 23 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Thank you for your fabulous 5* review and kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I would highly recommend CHK Mountford Surbiton. I had great experience whilst renting my current flat. Jessica, Ryan and Amy were fantastic through out. I’m extremely happy with the service provided. All of them are extremely helpful and assisted me where ever needed. 5 star!PositiveResponsiveness, Quality, Professionalism

Tom Β· 23 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Thank you for your terrific 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

We recently let our property through CHK. We were after a quick turnaround and Jess and Ryan arranged for our property to come on the market and have tenants move in within a month. We were really impressed by the presentation of the property and arrangements to getting prospective tenants in to view during lockdown. It is early days so we haven’t had to deal with any issues but based on the service to date I’m confident that it will be handled well.PositiveProfessionalism

Colette Β· 23 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently moved into a flat managed by CHK Mountford and I am very impressed with the level of service I received. Ryan and Jessica were great at completing all the necessary checks/paperwork before moving into the flat, it was quick and easy. Jessica has been amazing at helping me resolve a few minor issues with the flat in a timely manner. I have nothing bad to say - I would definitely recommend!PositiveResponsiveness, Professionalism

Ruth Β· 23 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

CHK Mountford have been incredibly helpful and accommodating as we recently have moved into our new flat. There were a few issues within the flat but they were extremely efficient at getting these rectified for us. Thanks especially to Jenny and Jessica who have been great at communicating with my boyfriend and I throughout the process, and who are both extremely approachable and personable! Would definitely recommend.

Charlotte Β· 23 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

Exceptional service to help me organise my rental and find the perfect tenant! It took the stress out of the whole process!

Tina Β· 10 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 10 October 2026

Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

I have recently moved into the flat that managed by CHK Mountford, and I was so impressed by their professional service! Ryan, Jessica and Amy were friendly yet professional, quick responsive and efficient, incredibly helpful! Moreover, they have a great team on property management. Thanks to Tolu and Sarah who have taken prompt action and arrangement on my minor issues. Highly recommend CHK Mountford! Wish everyone in Surbiton office all the best! :)

Jennie Β· 10 October 2021 Β· CHK Mountford Surbiton

Agent replied Β· 22 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Professional and friendly service, highly recommendedPositiveProfessionalism

Adam Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thank you for your 5* review!

5/5

Google

Recently leased a property from CHK, from day 1 Harry and the team were on hand to help and were super polite and professional.PositiveResponsiveness, Professionalism

Charley Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

We just bought our first house, and Andrina was more then helpful. As FTB, we had lots of questions 😊, but their quick response and support throughout this process made this purchase so smooth. They also work amazing as a team in the Esher office. I would highly recommend Andrina ! Thank you for the nice experience.PositiveResponsiveness, Quality, Professionalism, Value

Marija Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I have just concluded the reletting of my property through CHK Mountford Esher, and the service that I received from all the team, but particularly from Catherine ably supported by Harry was fantastic. I have no hesitation recommending CHK Mountford to all landlords in Esher. Superb. Thank YouPositiveResponsiveness, Quality, Professionalism, Value

Francis Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Claire and her team at CHK have successfully let several properties for different clients of ours, all of which have gone under offer quickly and at good rents. I would not hesitate to recommend them to anyone with property to rent.PositiveProfessionalism

Tom Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.

5/5

Google

We have used CHK Mountford Mountford Lettings every time we needed to let our property and every time we have been extremely happy with the service received. The whole CHK Team in Esher has been very professional; Catherine Harris has been our main point of contact and she couldn't have been more helpful . Thank you to the whole CHK Team for managing our property: great job!PositiveResponsiveness, Quality, Professionalism

Casa Β· 27 August 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thanks for the fantastic 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

I had a good experience with CHK, they were considerable and provided a good and professional service.

Haiyan Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thanks for the wonderful 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Great service from claire !! We were kept informed every step of the way, we were able to move in one weeks time. Thank you for all your effortsPositiveResponsiveness, Professionalism

Claire Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Claire and Harry made my moving experience so pleasant and easy. Thank you for being so polite and professional!

Lily Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.

5/5

Google

Rented my property through CHK Mountford for 3 years and had a fantastic experience. Catherine Harris was incredibly professional, personable and efficient throughout the whole process and duration. Highly recommend.

Alex Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thanks for the excellent recommendation and 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Buying & selling a house can be a very daunting experience & some estate agents leave people wondering what they got for the fees that they paid for. Not so with J D Wood I can honestly say I chose wisely. From start to finish they were professional, efficient, honest all the way through they told me what to expect & I got it which to me was money well spent. Gavin, Andrina, Carole & Linda did a fabulous job at marketing my house & getting it sold. The photos were great & the video was also a great touch. I would obviously do your homework first as I did, having to choose from 5 Estate Agents in the end but I knew straight away when Gavin visited that I wanted to give my business to him. I would definitely recommend J D Wood they run a really professional service.

Lisa Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

5/5

Google

Recently rented our property with CHK Mountford in Esher. Harry, Catherine and Claire were always there to help us in any possible way, to guide us through the process, to provide us with valuable advice. It was a very positive experience and the most impressive service. Would highly recommend them. Thank You to All at CHK Esher for that great work.PositiveProfessionalism

Tatiana Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.

5/5

Google

I have let through CHK for a couple of years now, always excellent, thoroughly professional, and genuinely really nice people. I have been really pleased with the level of service and their communication has been superb, always someone on end of phone if any queries and endeavour to return promptly with answers. Catherine is my definite go to lady, she's fab , also helped along by her team, Claire and Harry. Cant recommend the Esher Team highly enough. Thank You!

Michele Β· 17 June 2021 Β· CHK Mountford Lettings Esher

Agent replied Β· 16 June 2024

Many thanks for your fantastic 5* review and recommendation. Best wishes, Lucy, Customer Relations.

5/5

Google

Great Company to do business with. Professional, friendly and quick response. Definitely a 5 star Agency *****

Carol Β· 10 January 2021 Β· CHK Mountford Surbiton

Agent replied Β· 9 January 2025

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review! Best wishes, Donna (Customer Relations).

5/5

Google

Fantastic letting agent. From the point of view of a tenant; they are friendly, professional and totally approachable. Highly recommended.

Claire Β· 10 January 2021 Β· CHK Mountford Surbiton

Agent replied Β· 9 January 2025

Thank you for taking the time to leave us your wonderful comments. I will make sure the local team are made aware of your 5* review and recommendation! Best wishes, Donna (Customer Relations).

5/5

Google

After 2 months of dealing with other agencies and viewings, the experience we had with this agency was a breath of fresh air. After our first viewing, Sardar immediately understood what we were looking for and what was important for us in a home and drove us to a flat that we completely fell in love with. The whole experience was excellent from beginning to the end, incredibly friendly staff, keeping you updated and helping you along with all the procedures. We couldn't happier with them and with the experience we had, thank you Sardar for showing us this wonderful home.

Ricardo Β· 10 January 2021 Β· CHK Mountford Surbiton

Agent replied Β· 9 January 2025

Thank you for taking the time to leave your 5* review! I will make sure your kind words are forwarded to our local team. Best wishes, Scott

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about CHK Mountford Lettings

Which CHK Mountford Lettings office has the most reviews?

Esher has the most, with 299 reviews rated 4.0 out of 5, followed by Kingston upon Thames with 152.

Where are the CHK Mountford Lettings offices?

The two CHK Mountford Lettings offices, by town:

  • Esher: 53 High Street, Esher, KT10 9QS
  • Kingston upon Thames: Bank Buildings, 164 Ewell Road, Surbiton, KT6 6HG, Kingston upon Thames, KT6 6HG
Has CHK Mountford Lettings won any awards?

Yes. In The Trusted Agent 2026 awards: CHK Mountford Lettings, Esher won Trusted Agent.

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