Trusted Agent profile
★★★★★
451 reviews across 2 offices and 2 platforms
CHK Mountford Lettings has two offices, in Esher and Kingston upon Thames. Together they have 451 reviews on two platforms, rated 4.2 out of 5 overall.
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CHK Mountford Lettings's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for CHK Mountford Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Showing 257 reviews on Google only. Show every review
5/5
GoogleWe have been renting with CHK in Esher for just over 10 years. Anne & Catherine have been outstanding throughout that time. Both have been professional, understanding and have on many occasions gone the extra mile to ease any issues we have had. Out of all the agents we visited in the area CHK were by far the better agent, we cannot recommend them enough.
5/5
GoogleWe had an excellent experience with Lesley and CHK Mountford Esher. We arrived in Esher for the first time and Lesley met with us and quickly educated us about the area and letting opportunities in our budget. She then showed us properties and provided us with helpful information to consider about each. We ended up renting one property she showed us. Lesley is a delightful person, highly knowledgeable about the area, and earned our trust. We would highly recommend Lesley and CHK Mountford Esher.
5/5
GoogleVery helpful and friendly letting agency with professional and courteous staff. Always available to help and respond to issues in a timely fashion
5/5
GoogleExcellent service. Have rented for number of years in London, and these guys are great. Quick response as a tenant and helpful when things have gone wrong. Also, prompt at renewing contracts etc
5/5
GoogleThis is the first time I have found a rental property with CHK Mountford and I am very satisfied. Holly was very helpful and understanding, we really couldn't have done it without her.
5/5
GoogleAs one of those evil absentee landlords, my property in Surbiton has been under the care of Mountfords for over 25 years. During that time, the attention paid to the upkeep of the house and overall approach to the let has been beyond reproach. On the few occasions when a tenant has been responsible for repairs, the matter was dealt with swiftly and in a most professional manner.
5/5
GoogleI can't recommend CHKM highly enough. Everyone of the employees I have dealt with over the last 7-8 years has been excellent and a pleasure to deal with. I am based overseas and they make the the whole landlord experience much easier and less stressful. Go with CHKM, you won't be disappointed.
5/5
GoogleCHK Mountford have managed the Grayswood portfolio for more than a decade. They have helped us to build, let and maintain over 200 units, and delivered an effective and professional service, no matter where we are in the property cycle. Their value as agents is born out in Grayswood’s own success. Rental growth is always strong. Voids and arrears are extremely rare, and repairs and other costs are managed to deliver the best results at minimum expense. Key to Mountford’s strength is the relationship they build with tenants, contractors, service providers, and local authority officials, working with them seamlessly on Grayswood’s behalf. The whole team is outstanding. Chris Viney Director, Grayswood Portfolio Services
5/5
GoogleA very experienced professional letting and property management team. I find the experience with dealing with them to be really simple and efficient. They are very responsive to my needs as a landlord, and really have my interests as their number one priority. It is really a pleasure to have chosen them to manage several properties in the their area and in central London.
5/5
GoogleFantastic letting agents. From start to finish, I have found the staff to offer an exceptional service all round. From finding me a property that suits my needs, through to dealing with a leak on my kitchen tap efficiently. Every dealing I have had with them has been such a smooth process, something which is rare when dealing with other letting agents! I couldn't recommend CHK enough!
5/5
GoogleI am an absentee landlord and for the past 15 years have engaged Mountford of Surbiton to manage my property. They have always found reliable tenants and have always efficiently handled all the administration and details of tenants moving in and out. According to tenants who I occasionally meet, Mountford are very responsive in replying to and resolving any issues that have arisen with the property.
5/5
GoogleCHK manage a few properties for me and are truly excellent. They are not a typical outfit where faces change regularly. Instead, they have long serving staff and genuinely care about a landlord's best interests (getting best price, managing work that contractors do, etc). Don't take my word for it. Go in a and talk to them and you'll see what I mean.
5/5
GoogleThey are the best letting agents I have come across so far and recommend them to anyone trying to find a place to live in this area. They were honest and helpful from the start, which is sometimes a rare blessing when you are a student trying to find a decent flat. With myself and my flatmate being foreigners, we came across some troubles in terms of both being in the UK at the same time, which has caused a lot of headaches with previous letting agents. CHK Mountford however managed everything with ease so that it did not turn out to be a problem at all!
5/5
GoogleIt's very rare, as a tenant, to deal with such a professional and friendly agency. Queries and mails are dealt with quickly and efficiently. Processes are efficient and thorough. I have rented for years in London and it's hard to find such professionalism. All the staff are helpful and friendly and go out of their way to assist. I'd highly recommend CHK Mountford to anyone.
5/5
GoogleCHK Mountford are as friendly and helpful as they are efficient and professional - invaluable for a absentee Landlord such as I am one! Grateful for their ongoing excellent service, I recommend CHK Mountford most highly to anyone fortunate enough to be within their working radius! Furthermore, my tenants throughout the past decade, have also been delighted with the speedy attention and friendly work ethic with regard to any matters with which they might have needed help. I am a most satisfied Landlord safe in the knowledge that my property is in good hands. CHK Mountford make for a happy Landlord - and happy tenants!
5/5
GoogleI have been delighted with the excellent, professional and efficient service provided by CHK Mountford. They have repeatedly managed to secure excellent tenants within a short timescale. I have also found all the staff to be exceptionally friendly and helpful.
5/5
GoogleGavin Fleming and his team at CHK Mountford Lettings have been looking after my properties for 10 years. I can only complement their enthusiasm, efficiency and professionalism when finding tenants and managing the properties. They understand customer service, which is rather rare these days! Highly recommended.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Esher has the most, with 299 reviews rated 4.0 out of 5, followed by Kingston upon Thames with 152.
The two CHK Mountford Lettings offices, by town:
Yes. In The Trusted Agent 2026 awards, Esher won Trusted Agent.
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