★★★★★ 5/5
GoogleI had an outstanding experience with Chelton Brown, thanks to the incredible support of Mr. Shah Ali. From start to finish, Shah was kind, professional, and genuinely supportive. He patiently listened to all my concerns and went above and beyond to make sure I felt comfortable and informed throughout the process. His dedication and understanding made a real difference, and I honestly wouldn’t want to work with anyone else. If you’re looking for someone who truly cares and takes the stress out of the process, Shah is the person to go to. Highly recommended!
Ilze · 16 August 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleI rented a house through this agency from 2021 to 2025, and I was very happy with their service. They are a professional and responsive team, always polite and quick to help. I never had any problems left unresolved. They also have a very convenient app where you can easily report any issues with the property, which made everything much easier. I really recommend them to anyone looking for a reliable letting agency.
Ion · 16 August 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleRating only, no written review.
Mirel · 4 August 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleRating only, no written review.
Kyle · 28 July 2025 · Chelton Brown Daventry (59 High Street)
Agent replied · 27 December 2025
Thank you for the review, Kyle.
★★★★★ 5/5
GoogleI had an exceptional experience with Victoria as my estate agent. From start to finish, she was the best in the business. Her dedication to going the extra mile truly set her apart. She consistently communicated with me throughout the process, ensuring I was always informed and comfortable with each step. Her hard work and commitment made a significant difference, and I felt supported every step of the way. I highly recommend her to anyone looking for a reliable and proactive estate agent!
S · 16 July 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleI recently sold a property through Chelton Brown, who had managed the same property for around 18 years. I have no hesitation in highly recommending Chelton Brown for the management or sale of your property.
As a landlord of a converted property, It wasn't a straight forward sale, and there were so many dociuments required for the solicitors!! Shah and Victoria pulled out all the stops to secure a buyer and help provide as much information to help as was needed and speedily. I would like to thank them both sincerely.
I would also like to thank the lettings team who managed the property with care and dilligence throughout.
My experience as a landlord and a vendor has been made so much less stressful by Chelton Brown. Thank you everyone!
Paula · 16 July 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleThe communication was first class from all the team. Smooth and stress free process throughout.
Jo · 16 July 2025 · Chelton Brown Northampton
★★★★★ 4/5
GoogleI had an outstanding experience working with Rachel. From start to finish, she was professional, friendly, and incredibly attentive to my needs. She took the time to listen, answer all of my questions thoroughly, and always made sure I felt informed and supported. Her willingness to go above and beyond to help wherever she could truly stood out. It's rare to come across someone so dedicated and genuine in their approach. Rachel made the entire process smooth and stress-free (within her remit), and I couldn't be more grateful. I highly recommend her to anyone looking for top-notch service and a caring, reliable agent.
Camz · 16 June 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleVery professional and give detailed information in every step of getting accommodation.
Audrey · 13 June 2025 · Chelton Brown Northampton
★★★★★ 4/5
GoogleGreat! Great customer service !
Solomon · 16 May 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleOur tenants wanted some information and help on how they could park their car at the carpark on site. The process to call someone was easy and responsive, and within less that half an hour they was given the details and a very informative guide on how to set up an account for the parking company's portal to register their car.
I was also given a copy so our contractors to use it and ourselves.
Very impressed, it's not often in my experience that I deal with a block management company that is so responsive and helpful.
Toni was very helpful and efficient...super impressed and helped make my job easier in the process.
Charlotte · 16 May 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleWhen in desperate need of assistance and after being palmed off by the official contact to get e leak repaired. Chelton Brown went above and beyond to assist in a matter that was not managed by them. Thank you again.
Jonathan · 16 May 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleThanks Mario and all his team for helping me so much in this stressfull time. Always happy to help and patient with all my doubts and questions. 5 stars!!!
Isabel · 25 April 2025 · Chelton Brown Northampton
★★★★★ 1/5
GoogleI bought a property and the paperwork is not in order. The solicitors I used were recommended by them. Now, I am incurring financial losses because of them. I intend to take them and their solicitors through civil court claim. I do not put names here but they have stopped responded to emails and phone calls. I would suggest independent landlords and property buyers to be careful with them.
Jeewan · 16 April 2025 · Chelton Brown Northampton
Agent replied · 9 November 2024
Good morning Jeewan,
I can see that you purchased a property nearly 4 years ago, but I haven't seen any correspondence from you since. I apologize if I've missed something. Please feel free to email me at edward.cheltonbrown@cheltonbrown.co.uk, and I'd be happy to assist you.
Regards,
Edward Chelton Brown
Managing Director
★★★★★ 5/5
GoogleRating only, no written review.
Ann-marie · 16 April 2025 · Chelton Brown Northampton
★★★★★ 1/5
GoogleHad the misfortune of having to contact the agency where i was greeted by two ladies having a tantrum. I would have expected a bit of professionalism and respect, may have expected too much.
Will search for a more professional and customer centred agency.
Razvan · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleI had a fantastic experience with Chelton Brown Estate Agents while searching for a house. Their onboarding procedure was absolutely seamless and impressive. They have a pre-automated process in place, which is fast, effective, and reliable, making the entire journey smooth and stress-free.
What stood out the most was how professional and pleasant every member of the Chelton Brown team was throughout the process. Their dedication to ensuring a positive customer experience is truly commendable.
Thank you, Chelton Brown, for making my house search such an enjoyable and efficient experience. I highly recommend their services to anyone looking for a reliable and professional estate agent!
Olalekan · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleDuring the recent renovation of my rental property, Sarah made the entire process as painless as possible. She always replies to emails promptly and carries out my wishes/instructions even if they are sometimes motivated by emotion rather than sound business consideration.
Chelton Brown have found tenants for the house quickly and the whole team manage everything very well.
Anna · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleHad a great experience with viewing the property. They were completely transparent and it helped us take the decision fast. Also, all the post decision formalities were well explained with patience.
Anil · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleRating only, no written review.
Philippa · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleChelton Brown were very helpful, always available and easy to deal with
Charlie · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleI’ve had a genuinely fantastic experience with this property agency and can honestly say they set the gold standard for service. Right from the start, the team has been professional, efficient, and incredibly supportive every step of the way.
Big shoutout to our property manager, Matthew Chambers. He’s been amazing! Always lightning quick to respond, super organised, and just made everything really easy. Anytime we had a question or needed something sorted, he was right there. Honestly, can’t speak highly enough of him.
Also a huge thanks to our lettings manager, Grace Heeley. She was brilliant at keeping everything on track and made the whole letting process feel really straightforward. You could tell she knew exactly what she was doing, and she was always friendly and helpful whenever we needed anything.
And of course, thanks to Niall, the engineer. Such a nice guy and clearly really knows his stuff. He was on time, super thorough, and just went above and beyond. It’s rare to come across someone so reliable and easy to talk to!
Massive thanks to the whole team for making this such a positive experience. It’s been, without a doubt, my smoothest move-in ever. I’d recommend this agency in a heartbeat to anyone looking for a reliable, top-tier property service!
Dan · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GooglePleasantly surprised with how easy and smooth the whole process of letting was for me. I had constant communication with the team, knew at what stage I am and all questions were answered promptly both via phone and email. An amazing experience from viewing the property till picking up the keys.
Thank you team
On a separate note, I would like to say massive thank you to Matthew. I had one of the friendliest, helpful and professional approach from him and he managed to solve any queries in no time.
Laura · 16 April 2025 · Chelton Brown Northampton
★★★★★ 5/5
GoogleRating only, no written review.
Sheriff · 16 April 2025 · Chelton Brown Northampton
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.