Trusted Agent profile · Northamptonshire
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★★★★★
401 reviews across 3 offices and 3 platforms
Chelton Brown has three offices, in Northampton and Daventry (two offices) (Northamptonshire). Together they have 401 reviews on three platforms, rated 4.1 out of 5 overall.
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What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Chelton Brown's three offices, most reviewed first. Each has its own page.
Chelton Brown branches are among the ESTAS 2026 winners.
ESTAS 2026: 1 Best in Postcode across one branch.
ESTAS winners in three years, the group and its branches: 2026, 2025, 2023.
2025 1 Best in Postcode ESTAS 2025 winners
2023 1 Best in Postcode ESTAS 2023 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.
Chelton Brown is among EA Masters 2026 winners.
Source: Best Estate Agent Guide 2027 results, as published.
Chelton Brown and its branches won awards at The British Property Awards in one year, most recently 2021.
British Property Awards winners in one year, the group and its branches: 2021.
2021 1 Gold The British Property Awards 2021 winners
Source: The British Property Awards winners lists, as published, linked by year.
Showing 397 reviews on Google only. Show every review
5/5
GoogleOur experience with Chelton Brown letting team was great. They helped us through the process of getting a suitable house for my family to let and were available to answer all our questions and help us through the process. They are great professionals I will recommend.
5/5
GoogleI have been very happy with the property management of my flat since Matthew took over as Head of the Property Management Department at Northampton early in 2020. I have full confidence with the property inspection process and also that any issues that arise will be dealt with efficiently and effectively. The team are very willing to engage in discussing what needs to done and are always very pleasant and helpful. Many thanks to Matthew, Sarah and Josh for sterling work.
5/5
GoogleI had an amazing experience with Chelton Brown. They made my search for apartment seem less. They're so friendly, loving, detailed and professional. It's a company that I can recommend to a friend, family and anyone looking for an apartment and wants a friendly and professional hands. A deep THANK YOU to Chelton Brown
5/5
GoogleI received the best service from this company. All the members l spoke to were very professional. When l had problems in completing some of the required documents, Tory Chelton and Anna Hayman were there to guide me. They were very polite and patient throughout this whole process. And the property is in excellent order as well. Thank you Chelton Brown.
5/5
GoogleFrom start to finish, everyone I have dealt with at Chelton Brown have been absolutely fantastic! From my first conversation with James, he was the first estate agent that really took the time to talk to me about what we wanted for our first home, to Shah who has been the best support throughout. I really can't thank Shah enough for all of the support you have given me, to get me to completion!
5/5
GoogleThe process from offer to completion was so smooth & quick with clear communication throughout from both the Sales Partner & Sales Progressor - it was good to know that Chelton Brown was chasing the chain to get to the end goal. I had every confidence in the team & always felt that I could contact them at any point, with any queries that I had. I would definitely recommend Chelton Brown to friends and family, using their Solicitors to action the purchase knitted it all together perfectly.
5/5
GoogleRating only, no written review.
1/5
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5/5
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1/5
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4/5
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5/5
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5/5
GoogleVery professional. Thank you for everything Anita, Daventry.
5/5
GoogleChelton Brown staff were very helpful with my new rental property and went over and above to help me find the right property.
5/5
GoogleExcellent service,advice, and help from friendly staff. Michelle is very good at her job and sorted our problems quickly, everyone was helpful, well pleased 😀 …
4/5
GoogleFirst impressions were very good, professional and very welcoming. The room looked nice when viewing. When moving in there were a few things I was unhappy about: Despite the very thorough check reported via the inventory base website it appears many vital things weren't checked or were checked and passed anyway, for example my shower temp gauge was broken for 1 week (cold showers all week), the plug in the sink was meant to be fixed 1 day after I moved in, again this wasnt fixed for a week (the plug was not an issue for me but I was not informed that the work would be re-scheduled). The chest of drawers is broken and unusable, it is very obviously broken so dont understand how they missed it when inspecting the room, this should have been delt with before I moved in. Aside from this the floor was not cleaned, dust and light debris all over. The kitchen appliances and cupboards were also very dirty, I spent hours cleaning the mould from the washing machine draw and drum, cleaning the fridge and de icing the freezer enough to remove the draws. My first week was not the best. However aside from this, I'm happy with the room and the facilities available. I did send an email asking for the shower to be fixed sooner that 30 days I was initially told, and the issue was then sorted the next day which I was happy about. Overall not the best start but now that most the problems are out the way I'm fairly confident that my remaining time here will be positive.
5/5
GoogleRight from the first viewing with the lovely James to the amazingly efficient Georgia these guys I cannot praise enough! Professional, helpful and they kept me sane during the delay of my own solicitors. They went above and beyond being helpful and supportive. The kind human touch with professional efficiency... if Carlsberg did Estate agents, these would be it!! Thank you for all your support and my moving in goody box😊!
5/5
GoogleFrom start to finish Georgia has been brilliant and kept me informed every step of the way and answered my emails and calls without delay. Any worries or concerns again Georgia went out of her way to resolve these so the whole process went through smoothly. The marketing of the property and flexibility of appointments from Chelton Brown for buyers to view was professional first class service. If you are looking for an agent and staff who really do care, these are the ones!
5/5
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1/5
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5/5
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5/5
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5/5
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1/5
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A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Northampton has the most, with 301 reviews rated 4.1 out of 5, followed by Daventry (59 High Street) with 99.
The three Chelton Brown offices, by town:
Yes. At the ESTAS 2026 awards its branches won 1 Best in Postcode award. The group and its branches have also won 4 other industry awards since 2021.
