Trusted Agent profile
★★★★★
212 reviews across 2 offices and 3 platforms
Chartwell Residential has two offices, in London and Gravesend. Together they have 212 reviews on three platforms, rated 4.9 out of 5 overall.
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Chartwell Residential's two offices, most reviewed first. Each has its own page.
Showing 209 reviews on Google only. Show every review
5/5
GoogleJonathan has been a very helpful and friendly contact during our search for a new home. He handled all issues in a professional, attentive and most reliable manner. Even after closure of the contract, Jonathan ensured that all contract details were adhered to. Thank you!
5/5
GoogleAsk for Jonathan !! and be rest assured !!! We used Chartwell to rent a flat in Putney and are very happy with the service. "Jonathan Ofori" was fantastic in his transactions. He was reachable, reasonable, accommodating, very friendly and most importantly always had a smile on his face. :-) I highly recommend using Chartwell for your rental needs. :-) Go Jonathan...
5/5
GoogleChartwell Residential found myself and my partner a gorgeous apartment and have been very attentive during the contract and tenancy checks phase and indeed throughout the moving in process. I would not hesitate to recommend them to other people looking to rent a property in their catchment areas.
5/5
GoogleHugely impressed with the service. Jonathan immediately understood what we were looking for and was very proactive in securing us an apartment to let short term. It took off a lot of pressure knowing we could rely on him and the rest of the team at Chartwell. They would definitely be my first call in the future.
5/5
GoogleGreat letting agency. Personal service, quick to respond to requests. Used for 4 years and highly recommend to other tenants looking for high quality properties and service.
5/5
GoogleChartwell have managed my property for the last eight years and have been excellent, being an ARLA agent I know they have a strict code of conduct and are current with the latest legislation .
5/5
GoogleI have been renting through Chartwell for a number of years (in fact I've had 2 properties from them now) and can honestly say I have nothing bad to say about them. They really know their stuff and are so friendly and helpful. They have helped me out on a few occasions (with quick responses unlike other agents I have experienced in the past!) If your looking to rent in Gravesend, I would definitely recommend Chartwell. ☺
5/5
GoogleReally great service, Caroline was very quick and efficient and made it very easy for me as a busy landlord to find and check in suitable tenants.
Dear Penny Thank you for your kind words. We appreciate feedback and good to know that we provide a great service. Many thanks Kind regards Kevin Woolcott Director at Chartwell Residential
5/5
GoogleProfessional and efficient. Will recommend them anytime especially their office in the wandsworth area. They get you good tenants
5/5
GoogleFriendly, efficient and honest advice and service - very refreshing and highly recommended. Jon and Caroline were excellent in letting my apartment quickly and with no hassle
Thank you Iain Your kind words and acknowledgement of our services is much appreciated. Kind regards Kevin
5/5
GoogleGreat letting agency. Personal service, quick to respond to requests. Used for 4 years and highly recommend to other tenants looking for high quality properties and service.
5/5
GoogleA great agency that made our moving very easy from finding the apartment all the way to moving in. All of them were very helpful every step of the way. Highly recommended
Dear Antti Thank you for your kind response, your comments on the Google rating are much appreciated. Kind regards Kevin Woolcott Director at Chartwell Residential
5/5
GoogleI have rented a flat with Chartwell Residential recently. Jon has been extremely helpful, kind and professional. I would definitely recommend this agency.
5/5
GoogleThis is an independent estate agents in Putney a minute from the river Thames. All my dealings with them I have found them to be professional, honest and a pleasure. Ritchie the Manager and Tymour who I have dealt with are gentlemen and makes dealing with an agent pure pleasure rather than a dread. For me there is nobody else I would sell my property through but them as I know there will be on my case and I would be free of any irritations as I can put all my trust in them. Why dread selling or finding a property when dealing with Chartwell is just a pleasure.
5/5
GoogleThe team at Chartwell have been very helpful in securing good tenants and providing great communication throughout tenancy contracts. I would recommend Caroline, Jon, Kevin and team.
4/5
GoogleGreat pre and post let experience with these guys, Jon Acland was very helpful, took time to let me view and helped get a sensible price that worked for both parties. He was especially helpful in quickly addressing little post move in problems, which is unusual for most sales side letting agents. Good service, paperwork and set up seamless.
5/5
GoogleI have been using Chartwell Residential to find tenants for my flat for many years now. They are extremely efficient and very friendly and there is barely ever a gap between tenancies. I highly recommend them.
Dear Camilla Thank you very much for your kind words and high Google rating for our business, it is very much appreciated. Being a small independent agency, we often have to work twice as hard as larger corporates, but like to feel that we offer a first class service every time to all of our landlords. Thank you again. Kind regards Kevin Woolcott Director
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
London has the most, with 117 reviews rated 4.9 out of 5, followed by Gravesend with 95.
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