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★★★★★
542 reviews across 2 offices and 2 platforms
Charter Whyman has two offices, all in Letchworth Garden City. Together they have 542 reviews on two platforms, rated 4.9 out of 5 overall.
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Charter Whyman's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Charter Whyman, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Charter Whyman is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2023.
2023 1 award EA Masters 2023 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleCharter Whyman were great to work with over the last few months of our sale and purchase. From the early inquiries and our valuation/listing to the completion. A special mention to Magdalena who managed to keep us informed at all stages of …
Thanks so much for the review Paul and we all wish you the best in your new home.
5/5
GoogleAfter being let down by another local estate agent we went with Charter Whyman upon recommendation to sell our house and from the very outset they were professional, knowledgeable, and reassuring about the house selling process. We have …
5/5
GoogleRecently came back from holiday to a toilet that would not flush. Contacted Trupti who organised for maintenance team to come out, need all internal plumbing to be replaced so Trupti sorted out the invoice with the Landlord and also chased …
Thanks Matthew, thats great th hear.
5/5
GoogleWe are extremely happy with Charter Whyman. They are professional and are always quick to respond if our tenants have an issue. Trupti is a true star - always helpful and quick to find a solution to any problem. She goes above and beyond …
Thanks Donna for your nice review, I know Trupti was very happy to read it.
5/5
GoogleThe whole process of renting with Charter Whyman has been easy. Their property management team, in particular Trupti, have been very attentive with response to any queries and issues we have encountered and have professionally rectified …
Thanks for the review Pippa we wish you all the best. CW
5/5
GoogleI have worked with Charter Whyman on a number of occasions and always found them to be responsive and professional. On a recent house sale for my mother, Daniel really stood out. He kept us informed every step of the way and was always …
Thanks Karen, its great to read.
5/5
GoogleWe've been delighted with our experience with Charter Whyman. They take a very personal approach, working to understand exactly what we're looking for and lining us up with great options. Danny in particular has been exceptionally helpful …
Hi Christa, thanks so much for the nice feedback - we all at CW wish you the best.
5/5
GoogleI rent through Charter Whyman and have done for a number of years. Salim was very professional and went above and beyond to place me in a property that matched my criteria. …
Thanks for the review Arran, we wish you all the best.
5/5
GoogleThe Letchworth Charter Whyman team and Magdalena Lora have been very professional throughout the process of selling my house. They were able to highlight the good points and potential of the property which was in need of much repair. The …
Thank you for the lovely review Miss Marriott, we wish you all the best in the future.
5/5
GoogleExcellent servicePositiveResponsiveness, Quality, Professionalism, Value
Thank you Julian, feel free to give us a call again in the future.
5/5
GoogleTeam have been very supportive and helpful, Trupti especially has been a star !PositiveResponsiveness, Professionalism
5/5
GoogleThis is the second time we have found a new home with Charter Whyman and we couldn't be happier. These guys are head and shoulders above your average real estate agent.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRecently rented a property through Charter Whyman. Our questions were answered quickly and very pleased with the excellent level of service we received throughout the process.PositiveResponsiveness, Professionalism
5/5
GoogleThe team over at Charter Whyman are all very professional, lovely and very helpful and made it very simple and easy for me and my partner to move in.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Nick for your kind words, we all wish you the best.
5/5
GoogleI have had good response to issues raised for repairs, been with Charter Whyman for over two years and I have no complaints about their service. Unlike previous letting agents I've dealt with.PositiveResponsiveness, Quality, Professionalism, Value
Thanks for the nice words Ifeoma.
5/5
GoogleVery professional and nice people, during the whole process they were very responsive to any little query I had. I was weary of renting a house based solely on video tur, but the property was exactly as described. Thank you Trupti and Alex for your professionalism and care, and keep it up, you are doing a great job!PositiveResponsiveness, Professionalism, Value
Thank you Georgiana, it nice to read your lovely words.
5/5
GoogleA polite and professional group of people. As a landlord, I find the property maintenance team very good. Majority of my dealings have been with Trupti, who is consistently supportive and always follows up on her next steps. Good to know Trupti is looking after me as well as the best interests of my tenants.PositiveProfessionalism
5/5
Googleafter a month with a rival estate agent and a total lack of interest in my wife's house following thousands of hits on the house posted advert we changed to charter Whyman , What a difference from minute one , totally professional skilled outfit Simon reacted quickly to our particularly needs and previous frustrations giving much needed confidence They produced an excellent house sales video and screened the virtual buyers and guess what the first visitor produced an offer at the asking price which proceeded to completion. i then turned my attention to selling my house , the first task with the help of Trupti and Salim in the rental section ,a generous offer was made to the tenants to vacant and the CW team help the three tenants to find good alternative accommodation in quick time , the house now free to market was again given an excellent sales video put on the market on thursday at 9am virtual viewing at midday visit at 6pm and offer the next morning at around 5% over asking price which went on to completion. Brilliant work ! thank you all in the CW teamPositiveResponsiveness, Quality, Professionalism, Value
Thank you Bob its lovely to read your words and we wish you both all the best for the future.
5/5
GoogleRecently came back from holiday to a toilet that would not flush. Contacted Trupti who organised for maintenance team to come out, need all internal plumbing to be replaced so Trupti sorted out the invoice with the Landlord and also chased up the plumber to get them out as soon as possible and all fixed. Communication was great and was very understanding on how urgent this was for us. Very happy to get this sorted and very appreciative of Trupti.PositiveProfessionalism
Thanks Matthew, thats great th hear.
5/5
GoogleWe rented our house through the Letchworth Garden City branch and dealt with Alex. He always got back to me very promptly ad sorted out any issues we had. He certainly went above and beyond compared to every other estate agent I have had dealings with. I would thoroughly recommend.PositiveResponsiveness, Professionalism
Dear Sennett, thats great to know.
5/5
GoogleWe rent through Charter Whyman, and have always found them to be extremely professional, friendly and quick to respond to any problems. Trupti is our main contact. She is always cheerful and friendly, and very proactive.PositiveResponsiveness, Professionalism
Thank you Yvonne for the nice words.
5/5
GoogleAlways responsive and friendly. Professional and available for any issues. Alex Hubbard has been taking care of us since day 1 and I can confirm he's a professional and very friendly agent. Everything smooth and no complaints at all so far.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Alberto, thats great to hear.
5/5
GoogleFive star experience dealing with the property management team at Charter Whyman. Trupti, in particular, has been absolutely wonderful to deal with, having gone above and beyond to help us out with each issue we have come across, and in a timely manner. Thank you Trupti!PositiveResponsiveness
Dear Olivia, thats lovely to read, thank you.
5/5
GooglePurchased a property through Charter Whyman and received an amazing, professional and polite service. Great communication throughout. Magdalena in particular was invaluable in communicating with the chain and getting everyone ready for completion. Thank you!PositiveProfessionalism
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Letchworth Garden City (37 Station Road) has the most, with 310 reviews rated 4.9 out of 5, followed by Letchworth with 270.
The two Charter Whyman offices, by town:
Yes. In The Trusted Agent 2026 awards, Letchworth Garden City won Gold. At EA Masters 2026 the group won Gold for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 1 other industry award since 2023.
