Chappell & Matthews estate agents in Bristol, City of and Bath

★★★★★ 5/5

Google

The service at Chappell & Matthews is incredibly quick and easy to go through. I appreciate the daily calls to check in and let us know how everything was going and how each employee was kind enough to take time out of their day to help us through certain proccesses. I personally was speaking to Emma Ward and she was extremely kind and patient and understanding about our situation. She was professional and helped us a lot, I truly cannot thank her enough.PositiveResponsiveness, Quality, Professionalism, Value

Fajer · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

I am a retired estate agent owning my own lettings and sales business. I approached Chappell & Matthews as their office was just around the corner from my flat in Bristol Harbourside. Ben Gregory provided an accurate valuation and gave a time frame for the flat to be let which was by the end of the week. He was right and with the viewings lined up I had multiple offers on the property within a couple of days. Debra Barton then took over, she accurately quizzed each candidate in a non obtrusive way enabling to get all the information I required. Dan then checked the tenants in organising the inventory and meter readings. In all a very professional approach by all and I would heartily recommend them to future landlords.

Virginia · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 4/5

Google

I have been letting our property through Chappell and Matthews for the last 6 years. They have been a pleasure to deal with and the whole team have been great, particularly Daniel and Chloe. They have always found new tenants quickly and dealt with the administration and maintenance efficiently. Thank you

Jane · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Such great experience had with Chappell& Matthews and their staff members professional agency with excellent customer services. The team has been kind and helpful since the first time I contacted the agency. The process from the viewing was managed smoothly by Emma Ward from welcoming us to giving helpful details and answering our questions without forgetting how positive, supportive and kind she was. I am extremely satisfied and that's why I recommend this agency. Kind Regards, Eshaq

Sako · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Daniel and Emma helped my partner and I get settled into our new wonderful new flat in Bristol, after having a not so great experience with other agencies. They responded to our emails so quick and with a professional but friendly and approachable manner. Everything was settled and sorted so quickly I’m so happy we had them as our agents. Please find your home with Chappell and Matthews and ask for these guys! 10/10 thank you so much for all your help!PositiveResponsiveness, Professionalism, Value

Charlotte · 24 October 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Emma and Vanessa are both flexible and responsive and werevery supportive. The process of renting and admin went really quick and flawless. Very happy with our flat. Thanks Chappell & Matthews for the fantastic service!PositiveResponsiveness, Quality, Professionalism

Edit · 13 January 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

The team at Chappell and Matthews were great. Extremely helpful in understanding my needs and requirements for a property. They overcame the hurdles placed on society by covid restriction that allowed me to choose a property, with the help of their expert local knowledge, that suited me. I would also like to name Debra Barton as an outstanding member of staff who went above and beyond. Thank you so much for your help.

Sean · 13 January 2022 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

After moving to Bristol recently I looked at A LOT of properties without much luck, but C & P came through and Debs was extremely helpful (and patient!) and delivered exactly what I was looking for. Cheers Debs / C&P!

Joe · 12 January 2022 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

Ben and Dan are the best employees, nice and helpful, handsome and stylish.

Ian · 10 December 2021 · Chappell & Matthews Bristol Harbourside Sales

★★★★★ 5/5

Google

I have had an exceptional experience with this agency, specifically with Debra who has helped me find a great home in Bristol centre with brilliant value. It has been a very efficient and easy process thanks to her professional and responsive work. I highly recommend getting in touch with Debra! Thank you!

Alex · 11 November 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Rating only, no written review.

Charles · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Rating only, no written review.

ChrisJanis · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Rating only, no written review.

Lois · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Rating only, no written review.

Debbie · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Amazing services, Debra was very lovely and helpful! She made it really easy and quick to let our new house. Thanks

Ollie · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Exceptional! In every way. I have rented in Bristol for 15 years, I have dealt with *numerous* letting agents. None of them even slightly compare to the professionalism, speed and friendly service that I got from Chappell and Matthews. Debra was fantastic, found me a killer property to my budget and called me regularily to keep me updated and let me know when there was something to sign. Everything is signed electronically, super easy, referencing was done in a day (fastest I've ever seen). No hidden costs and all round very happy. Genuinely can't recommend this company enough.PositiveResponsiveness, Quality, Professionalism, Value

Joel · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Chappell and Matthews have been an incredible estate agency, extremely professional. Daniel Roberts has been the perfect agent, extremely polite, professional and responsive. He has dealt with all of our queries quickly and efficiently, we couldn't have asked for anything more. Couldn't recommend more !

Will · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Debra Barton was very attentive and went above and beyond to find us a flat to rent. She provided a friendly and personal service and let us know as soon as any suitable flats came into their books, ensuring we could swiftly find a property.PositiveResponsiveness, Quality, Professionalism

Georgina · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

I've used a lot of estate agents to find properties to rent over the years, but Chappell & Matthews have been the best. Hollie found me a beautiful flat that would take a small dog, at a good price, extremely quickly and there wasn't a need to view anymore. They are approachable, helpful and efficient. When I have a problem, their reporting system is quick and easy to use, someone gets onto it very quickly. I would highly recommend them.

Natalie · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

We live in Scotland and my Daughter is in Japan. We were looking for a property to rent as she plans to return to UK/Bristol soon. We set up mailing lists with 18 Bristol Estate Agencies and of all of them Debra at Chappell and Matthews provided the best service by far. She phoned me within 10 minutes of us subscribing to the mailing list. Although our circumstance was unusual, Debs service level was of the very highest standard throughout and we are very pleased that the process was made simple for us and we have been delighted to fully agree a property within 48 hours. I do not expect that you will find a better estate Agent in Bristol or anywhere else.PositiveResponsiveness, Quality, Professionalism

Graham · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Very pleased with the outstanding service from the whole team at Chappell and Matthews! Debra Barton in particular made the whole process very quick and easy. She was nothing short from professional, well organised and highly responsive. Not forgetting her good sense of humour! I would highly recommend getting in touch with Debra to get a property rented in Bristol! Thank you very much!PositiveResponsiveness, Quality, Professionalism, Value

Choolwe · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

My first experience dealing with Chappell and Matthews was brilliant. I am not particular familiar with the area but I was given some very good pointers and ideas by the agent. Not only did she have time to show me the properties I had appointments for, she made time to show me others that I hadn't been aware of. One of which I put in an offer for. Nothing is too much trouble and she really wants to educate those that are finding their way. The name of this estate agent is Julie Dondoua. Well done Julie, a pleasure to have met you.PositiveResponsiveness, Professionalism

Nolan · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

Was struggling to find a place to stay in Bristol. Thanks to Debra, finally I found a beautiful house which I can call my home. She is such an amazing person who made everything possible. Provided excellent service, very supportive above all helped me with every problem I faced. Glad to find her.PositiveResponsiveness, Quality, Professionalism, Value

Farjana · 24 October 2021 · Chappell & Matthews Bristol Sales

★★★★★ 5/5

Google

I have had an amazing experience with Chappell & Matthews. Debra Barton has been so helpful throughout the daunting experience of trying to find our first renting property in Bristol! She provided such a friendly yet professional service, and her communication was always second to none!

Morgan · 24 October 2021 · Chappell & Matthews Bristol Sales