★★★★★ 5/5
GoogleWe have just relocated back to the UK from Australia which is obviously very stressful. Finding a rental in Bristol was one of the most important things we needed to do and we had heard about how hard it would be but as soon as we phoned up C&M and spoke with Debra we instantly felt supported. My husband lined up a viewing and Debra helped him through the process. She was extremely supportive, kind and generous with her time and advice. Definitely the most friendly property agent we have ever dealt with. Thanks so much Debra, for making our move so much easier.
Leah · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs a landlord I have been dealing with Chappell & Matthews for many years and have found the staff there to be very friendly and easy to deal with. In particular I would like to thank Debra Barton who has found excellent tenants for my properties on numerous occasions. Her professionalism and attention to detail have helped me immensely to prepare properties for rental and to maintain excellent relations with tenants. I couldn't be more satisfied. Keep up the good work.
Charles · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thanks for the excellent 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have relocated from Australia to Bristol and Debra has been fantastic in helping us find the right house to rent from the first call I made whilst still in Sydney. Other agents weren't really interested in having a conversation until I arrived in Bristol but Debra was empathetic and helpful from the start which was appreciated as we are new to the city. Once I arrived she was terrific and I have no hesitation in recommending her and the rest of the Chappell and Matthews team.
David Butler
David · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would definitely recommend Debra and the agency to anyone in need of rental services. Her expertise and genuine concern for her clients make her an invaluable resource in the industry. From the very beginning, Debra demonstrated a high level of professionalism and commitment to ensuring I had a wonderful renting experience. She made the entire process incredibly smooth and stress-free!!
Qian · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI am absolutely delighted with the service provided by Chappell and Matthews! Debra Barton was simply fantastic: she was so kind and helpful and made me feel very comfortable throughout the whole process. She made the process of moving homes, which can sometimes be quite a daunting and stressful event, a very pleasant and exciting experience.
The viewing, application, referencing, payment and the receiving of the keys was all completed within 5 working days! I honestly can not recommend them highly enough: lovely staff, great service and extremely quick and efficient application process.
A big thank you to Vanessa Edgell too for her kindness and for making the financial and admin side of things quick and easy.
Oliver · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe best experience I have ever had with estate agents, my partner and I were looking to move and Debra help us a lot. This team from Chappell and Mathews however have been a major breath of fresh air, their communication throughout the renting process is incredible, and they obviously value their customers/tenants.
Debra have cared for us every step of the way, genuinely making us feel welcome. This team is brilliant, and I look forward to being further looked after during my tenancy.
Leticia · 24 October 2023 · Chappell & Matthews Bristol Sales
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOli helped me out big time
Will · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.
★★★★★ 1/5
Googlegreedy, princing houses WAY WAY above market price and value!!
Pedro · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. If you wish to share any further comments about your experience, please do email me at review@countrywide.co.uk
Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMany thanks to Oliver Bloxham for making my hunt for accommodation a lot easier.
Ashley · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOliver did a great job moving me into my new flat, without hassle and worry.
Miranda · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLovely and professional agency. Thanks to Daniel Smith who provided us good support.
Ch · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery well explained process, lots of advice, good value and got full asking rental price same day as advert went out.
Ben · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleDan’s help and advice has been invaluable in helping me find our next home. Thank you for being so patient and understanding at an otherwise very stressful time!
James · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
★★★★★ 5/5
GoogleOllie and the whole team have been incredibly helpful - we are moving from London to Bristol and they've made the whole process so much easier! Thank you!!
Ben · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Googlesolid experience, down to earth and honest lettings agents. Oliver got myself and two friends a flat viewing, offer, and signed for a year in a matter of days.
Ben · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleVery good experience, Oliver introduced me to a property which fitted our specs exactly, and provided excellent and helpful service throughout. Highly recommend
Thomas · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIt was a great experience to follow up and get the full support from the agency, especially from the agent Oliver, as he put lots of effort to get everything done fast and very efficiently, Very supportive, kind, and professional. Thanks alot!
Jana · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe Chappell and Matthews is fantastic agency and my agent Oliver Bloxham helps me a lot. The response from the staff was timely, the service attitude was good, and the help was many
Chloe · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThank you to the great Lettings Team - professional, efficient, prompt. Will go the extra mile to smooth the process. Excellent negotiators, especially Oliver. Thank you to you all for a great service!
Deborah · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMe and my partner had a short time to try to find somewhere to live in Bristol and every house viewing had seemed hopeless so far due to the insane competition here, but we went to meet the team at C&M because of their great reviews and they were so helpful immediately, booking us a viewing for the next day and giving us the best possible chances of finding somewhere to live and now we have a really great flat and are so happy and grateful!
Phoebe · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just rented a property with Chappell and Matthews and they’ve been amazing throughout everything. Ollie was so accommodating whenever we needed help and was always more than happy to answer any questions we had!
Elle · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 4/5
GoogleI have only recently used Chappell & Matthews, I went for a viewing of a property on 29/05/23. The name of the agent was Oliver Bloxham, I found him to be very helpful and he explained everything thoroughly
Tristram · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for your marvellous review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe most professional letting agency I have ever worked with. Everything was hassle-free from beginning to end. I'm thankful to Oliver and Ben for their patience and help during the process.
Berkay · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving to move out of my rental property and it is stressful. Dan and Chappell Mathews are great, very knowledgable and helping to make the process a lot easier and less stressful.
Ralph · 24 October 2023 · Chappell & Matthews Bristol Harbourside Sales
Agent replied · 23 October 2024
Thank you for your amazing 5* review and kind words of our dedicated team. Kind regards, Lucy, Customer Relations.
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