5/5
Fantastic service from the marshalswick team, very professional, and Gemma in particular was a great help and support throughout our renting process.
Trusted Agent profile
★★★★★
526 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 526 reviews on three platforms, rated 4.8 out of 5 overall.
234
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Cassidy and Tate's three offices, most reviewed first. Each has its own page.
Showing 234 reviews on Google only. Show every review
5/5
Fantastic service from the marshalswick team, very professional, and Gemma in particular was a great help and support throughout our renting process.
5/5
Gemma from the St Albans office has been very responsive and helpful throughout our tenancy. Also, the property management team has been quick to resolve any issues we had. Highly recommend working with Cassidy & Tate!
5/5
Gemma Stewart in the St Albans branch of Cassidy & Tate is my "go to" estate agent when I am looking for great tenants. She is reliable, professional and she totally understands our needs. This year Gemma introduced me to Georgia Vaughan who was a delight too and she found me the perfect tenant. Great team work and will definitely be using them again.
5/5
I approached Cassidy and Tate to discuss the possible value of my land. Laura was able to assist me with understanding the process and offered clear advice on how I could maximise the value. She was dedicated and efficient, it was clear that she understood the local area and development needs. Once again thank you Laura for ensuring I got the most out of my land.
5/5
I'm really grateful I chose Cassidy and Tate. Their approach was always straightforward and honest, no sales pitch, no inflated valuations. The completion process was bumpy due to the buyer's solicitor, but Duncan and Tracie were there every step of the way, managing the situation and offering constant support. Highly recommend!
5/5
Duncan was professional, courteous, diligent and extremely patient throughout the entire process.
5/5
Duncan Cohen at Cassidy and Tate was absolutely amazing! Completely professional, calm and reassuring under pressure and, in our opinion, held the chain together, communicating with all parties involved to keep everyone fully informed. Duncan's guidance and approachability was second to none, he is a complete asset to the company and would recommend him completely if you are buying and/or selling a house in the area.
5/5
Rating only, no written review.
5/5
Duncan was a fantastic communicator throughout the process and we felt well supported from start to finish.
5/5
My house sale was problematic, and Duncan approached every challenge with a calm, caring and professional attitude. His experience and positivity was hugely appreciated.
5/5
A big thank you to the team at Cassidy and Tate, especially Graham Coton. He marketed our house in a professional way but was reassuring when we needed him to be and always there to help at the end of the phone.
5/5
From start to finish a really pleasant experience! It wasn’t the easiest of sales but David was always on the end of the phone. Great support throughout! Highly recommend!
5/5
By far the best Estate Agents I've dealt with, everyone has gone out of their way to be helpful and professional. Duncan, Sarah and Georgia are the main three that I have been in contact with and they have been top notch, thoroughly recommended.
5/5
Rating only, no written review.
1/5
No follow up. Don’t bother.
5/5
I would like to thank Cassidy & Tate at Marshalswick for selling my house with a special mention to Graham Cotton and Tracie Phillips for their communication skills. Graham kept me up to date regularly and even went out of his way to call me one evening to update me on the exchange as he knew i was worried and wanted to put my mind at ease. I am delighted that we have finally reached an exchange on my property after a number of buyers let me down with another agent. I would be happy to recommend Cassidy and Tate, and if I was looking to buy or sell again in the future, then I would definitely use them again.
5/5
A fab experience selling our home through Duncan. Communication was excellent for viewings and they ensured that only fully qualified purchasers came to view. Sales progression was smooth, despite some hiccups in the chain along the way. Thank you for all your help!
5/5
We bought a house with Graham - it was a great experience from start to finish. Graham was very responsive and all went very smoothly - highly recommend!
5/5
Excellent and supportive service from this estate agent with regards to lettings and rental. It's not often that a state agents get good reviews for this service in the current climate and rental market, but I can honestly say that Sarah at Cassidy and Tate went above and beyond to ensure that I was able to rent the property I wanted and that was suitable for me. A very professional and personable service and I would highly recommend to anybody else who is looking for lettings support or purchasing a property in the Hertfordshire area. Five stars ⭐
5/5
Graham was instrumental in keeping our property purchase and onward chain intact - many thanks for your ingenuity
5/5
Sarah was a real help finding new tenants for our property. She was always very quick responding to any of our queries and was a pleasure to deal with. We now have a delighted tenant! Thanks very much Sarah!
5/5
I typically refrain from writing reviews, yet the exceptional service provided by Cassidy & Tate compels me to share my experience. As first-time homebuyers, the process was understandably daunting. However, the dedicated team at Cassidy & Tate alleviated our concerns with their attentive approach. They meticulously reviewed our requirements and presented us with a selection of properties that precisely matched our preferences, ensuring no moment was squandered. Unlike our experiences with other local estate agents, Cassidy & Tate distinguished themselves with consistent communication and support throughout our search. Their efforts culminated in the discovery of an ideal home in a perfect location in St Albans, facilitating a seamless and stress-free transaction. From inception to completion, Cassidy & Tate exceeded the conventional expectations of an estate agent, transforming the purchase of our home into a delightful journey. Their commitment to excellence is commendable, and I wholeheartedly endorse their services. Rest assured, your experience with them will be nothing short of extraordinary
5/5
Mark and team were extremely efficient, quick and professional in helping us sign a tenancy agreement while we were still outside UK. Mark was very accommodating and helped us get a video tour of the house. Once we confirmed, he diligently followed up and ensured the process was completed in record time. This was the quickest processing I have ever seen!! Mark and team were kind enough to help us at every stage and kept us regularly informed of any updates. This was extremely helpful considering we were in a different timezone. I also want to Thank Josh and Harvey who helped with the process as well. Thank you Mark, Josh and Harvey for all your help! You guys are the best!! If anyone is looking for the best housing agents in St. Albans, Cassidy & Tate is the place to go! Kudos to Mark and team. Keep up the good work!! Update: I finished my lease and wanted to share that the checkout process was very smooth. Cassidy & Tate were extremely professional and transparent on the deposit return- Special thanks to Ella!. For the deductions, there were very understanding and fair and helped close the process quickly and efficiently. Happy to say that this was a great experience and Cassidy & Tate stood up to the standards they claim to! I look forward to working with them in the future! Definitely recommended for anyone renting in St. Albans!!
5/5
Rating only, no written review.
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St. Albans (10 High Street) has the most, with 388 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
The three Cassidy and Tate offices, by town:
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