5/5
Nick and team are fab. Managed sale of house so well!
Trusted Agent profile
★★★★★
526 reviews across 3 offices and 3 platforms
Cassidy and Tate has three offices, in St. Albans (two offices) and Wheathampstead. Together they have 526 reviews on three platforms, rated 4.8 out of 5 overall.
234
Reviews on Google
All 3 offices
8
Reviews on Facebook
Business-wide
284
Reviews on Trustpilot
Business-wide
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Cassidy and Tate's three offices, most reviewed first. Each has its own page.
Showing 234 reviews on Google only. Show every review
5/5
Nick and team are fab. Managed sale of house so well!
5/5
I am so impressed with Cassidy & Tate - so friendly, helpful and professional. The were integral to us finding our perfect home without any hitches. I would recommend them to everyone. Carry on the good work guys.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
1/5
Very bad customer serviceNegativeQuality, Professionalism
1/5
Everything was fine until it came to receiving the tenancy deposit back, i have probably reminded them 10+ times, 4 months have now passed.
1/5
I would avoid using this agent at all costs. We have tried to view a couple properties with them. First one we never had any response and when we called we got told that it was sent via email and probably in our spam folder, which it wasn’t. They were quite rude about it. We found another property and sent a request through as soon as the property was on the market. We never heard back. We sent 3 further requests, called and left a voicemail and then finally got through to an agent where we were told they would get back to us. They didn’t. Called the following day and told that the property was under offer and that they couldn’t accommodate all viewings. I’ve used a few agents around St Albans and this one is by far the worst. We even try to avoid looking at properties if they are the agent.
1/5
I would give this 0 Stars if I could. My partner and I were first time buyers and from very early on we noticed signs of poor communication, however as we liked the property we wanted to buy it. From the start we were chasing other agents to contact the sellers and in turn contact Duncan & his team. An offer was accepted and we had to call 4/5 times a day for a week to get the agents to finally send the sale Memo and I had to go to the area manager to enable this to happen. However fast forward a few months and all of a sudden, the sale of the property falls through. We constantly would chase the agents 3/4 times a day every day. The sellers changed solicitors, for which the agents knew about but didn't inform us. We had to find this all out for ourselves. And now the agents kept saying they couldn't get in touch with the sellers but we ended up being local to the sellers so went to knock on the door and find out that they decided to not sell and they have told the agents a while back, yet the agents still had not told us. Both agents & sellers were a complete joke. cowboy seller who wasn't serious about selling and is just a waste of time. They were selling a house in NW9 0TH, and I would suggest to not deal with these sellers ever. However, these agents are also a joke, who are based in St Albans but do not know what they are doing. How can the agent not inform the buyers of any updates? We as buyers ended up finding out everything ourselves, and the agents have not in turn actually done anything. The whole experience from 2 months ago to now has been an utter joke. I would never ever purchase a property if I see these agents name on the house, nor would I recommend anybody else to. They have a catchphrase of being experts, but they are the biggest cowboys I have ever met. AVOID THESE AT ALL COST, THEY WILL CAUSE YOU TO LOSE MONEY!
5/5
Great agent! Nick and his team are very helpful and always given me a great service thank you.
1/5
Rating only, no written review.
4/5
Rating only, no written review.
1/5
System suggests houses are available, when in fact they are under offer. Wasted visit, morning off work and train ticket.
5/5
We used Cassidy & Tate when me and my partner got our first tenancy together. They were really helpful guiding us through the process as neither me or my partner had rented our own place before. They gave us a guided tour of the flat we were interested in. They made the paperwork process easy for us to understand as there is an awful lot of lawyer sounding words. We have been with them for 3 years now and have had absolutely no issues so would highly recommend to anyone.
5/5
Great agent! Nick and his team are very helpful and always given me a great service thank you.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Local agent with local knowledge
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans (10 High Street) has the most, with 388 reviews rated 4.7 out of 5, followed by Wheathampstead with 311.
The three Cassidy and Tate offices, by town:
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