★★★★★ 5/5
GoogleLisa and her team excelled in selling the property quickly and effectively. Made sure buyer was genuine and committed to the purchase. Fully updated us on the progress of the sale over the 10 weeks approx to reach completion - thanks Lisa you were excellent.
Alan · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your fantastic review. We're delighted to hear that Lisa and the team provided such an excellent service throughout the sale of your property.
It's wonderful to know that their communication, commitment, and attention to detail helped make the process as smooth as possible, while ensuring you were kept fully informed every step of the way. We'll be sure to pass on your kind words to Lisa, she'll be thrilled to hear your feedback.
Thank you for choosing us to sell your property. We truly appreciate your trust.
★★★★★ 5/5
GoogleHave just moved in to my new property and I really can't thank Liberty enough! Everything has gone according to plan and amendments were addressed immediately and professionally.
Many thanks to the team at Sidcup, I am very lucky to have found these in my search for a new place. Good Stuff.
Chris · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your fantastic review. We're delighted to hear that your move into your new property went smoothly and that Liberty was able to provide such helpful and professional support throughout the process.
It's great to know that any amendments were handled quickly and efficiently, helping make your experience a positive one. We'll be sure to share your kind words with Liberty and the Sidcup team, they'll be thrilled to receive your feedback.
Thank you for choosing us.
★★★★★ 5/5
GoogleFrom start to finish, the level of service that we received from Liberty was superb. From her friendly, professional, and informative handling throughout the process of what is often deemed as one of the most stressful experiences someone can have.
Her care throughout each stage of the process made it as seamless as it could be. It was a pleasant experience for what can often be a manic process, as Liberty was the pivotal factor in the process being as smooth as it was.
I would like to express my gratitude to Liberty once again as it made my experience with Capital Estate Agents a positive one. I look forward to having another positive experience with you in the near future.
Bola · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your incredible review. We're thrilled to hear that Liberty provided such a high level of service and helped make what can often be a stressful experience feel smooth and seamless.
It's wonderful to know that her professionalism, communication, and genuine care throughout the process made such a positive difference. We'll be sure to pass on your heartfelt feedback to Liberty, she'll be delighted to know how much her support was appreciated.
Thank you for placing your trust in Capital Estate Agents. Your kind words and recommendation mean a great deal to us, and we look forward to assisting you again in the future.
★★★★★ 5/5
GoogleI had an outstanding experience with Liberty at Capital Estate Agents. From start to finish, the service was professional, friendly, and incredibly efficient. Liberty was always available to answer my questions, kept me informed throughout the entire process, and went above and beyond to make everything as smooth and stress-free as possible.
Their knowledge, honesty, and attention to detail gave me complete confidence every step of the way. It’s rare to find someone who genuinely cares about their clients and is so committed to delivering exceptional service.
I would highly recommend Liberty and the team at Capital Estate Agents to anyone looking to buy, sell, or rent a property. Thank you for making the whole experience such a positive one!
Dann · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for taking the time to leave such a thoughtful and detailed review. We're absolutely delighted to hear that you had such a positive experience with Liberty and the team at Capital Estate Agents.
It's fantastic to know that Liberty's professionalism, communication, and dedication helped make the process smooth and stress-free. We'll be sure to pass on your wonderful feedback to her, she'll be delighted to know her hard work made such a positive impact.
Your recommendation means a great deal to us, and we're grateful you chose Capital Estate Agents. We wish you all the very best and look forward to helping you again in the future should you ever need us.
★★★★★ 5/5
GoogleLiberty and Lisa have been brilliant throughout this process. Their support has been very much appreciated. Thank you both!
Idisha · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
We're delighted to hear that Liberty and Lisa provided such great support throughout your journey.
We'll be sure to pass on your kind words to them both, they'll be thrilled to know their help was so appreciated. Providing excellent service is always our goal, and it's fantastic to know they made a positive difference.
Thank you for choosing us, and we wish you all the very best for the future!
★★★★★ 5/5
GoogleExcellent service from start to finish. The team was professional, friendly, and always kept me informed throughout the process, especially Liberty, she made everything straightforward and stress-free. Highly recommended :)
Peace · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your wonderful review and recommendation. We're delighted to hear that you had an excellent experience with us from start to finish.
It's especially great to know that Liberty made the process straightforward and stress-free while keeping you informed every step of the way. We'll be sure to pass on your kind words to her, they'll mean a lot.
Thank you for choosing us. We truly appreciate your support and look forward to helping you again in the future.
★★★★★ 5/5
GoogleLiberty has been very helpful in helping make the move in seamless and smooth!
Jess · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you for your kind review. We're so pleased to hear that Liberty was able to help make your move-in process seamless and smooth.
Providing a stress-free experience is something we always strive for, so it's wonderful to know Liberty made such a positive difference.
Thank you for choosing us, and we wish you all the best in your new home!
★★★★★ 5/5
GoogleLisa Squibb was as amazing help during our purchase. It was our first house and she helped us at each step of the way to ensure we knew what was happening and what the next steps were.
Highly recommend this estate agents to anyone looking to purchase
Angad · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your fantastic review and recommendation. We're delighted to hear that your first home-buying experience was such a positive one.
It's wonderful to know that Lisa was able to support you throughout the process, keeping you informed every step of the way and making everything clear. We'll be sure to pass on your kind words to her.
Congratulations on your first home! We wish you many happy years there, and thank you for choosing us.
★★★★★ 5/5
GoogleLiberty was incredibly helpful and very fast will all comuncations and made the whole process of renting a lot easier.
Scarlett · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
We're delighted to hear that Liberty made your renting experience so much easier.
It's great to know that her prompt communication and support throughout the process made such a positive difference. We'll be sure to pass on your lovely feedback to Liberty, she'll really appreciate it.
★★★★★ 5/5
GoogleLisa Squibb-
She was delightful to work with from the moment we viewed the house to the moment we collected the keys. Always on the other end of the phone to help solve small queries and questions.
Solar · 11 July 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your lovely review. We're delighted to hear that Lisa made your experience such a positive one, from your first viewing right through to collecting the keys.
It's wonderful to know that she was always on hand to answer your questions and help with any queries along the way. We'll be sure to pass on your kind words to Lisa, she'll be thrilled to hear them.
Thank you for choosing us, and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleWe just bought a house through capital Agency and Jenna was really awesome!
Always there to support and respond as quickly as she can.
Thanks team❤️
Doris · 11 June 2026 · Capital Estate Agents Bromley
Agent replied · 11 October 2026
Thank you so much for your kind words and for taking the time to leave us a review. We're delighted to hear that Jenna provided such great support throughout your home-buying journey.
Purchasing a home is a significant milestone, and we're thrilled to have been part of it. We'll be sure to pass your lovely feedback on to Jenna and the rest of the team.
Wishing you many happy years in your new home, and thank you again for choosing Capital Estate Agents
★★★★★ 1/5
GoogleBooked a viewing for today with "Liberty White", arrived early, and nobody showed up so 15 minutes later I called to ask where my estate agent was and was told there was no indication of why they would be missing, they ask for my number and promise to call back. Of course there never was a call and despite waiting another 20 minutes, no estate agent either. Utterly embarassing lack of communication that I find hard to believe you could be so unprofessional. Even now, 12 hours later, not even an email apologising or addressing this. Don't waste your time with this company, assuming this is any accurate representation of how they operate.
James · 11 June 2026 · Capital Estate Agents Sidcup
★★★★★ 5/5
GoogleCapital were wonderful, they managed to find us a good deal during challenging market conditions and were communicative and helpful from initial listing all the way through to legal completion. If you're looking to sell in the local area, I would highly recommend this team. Special thanks to Lisa and Joe.
John · 11 May 2026 · Capital Estate Agents Bromley
Agent replied · 11 October 2026
Thank you so much for your kind words and recommendation! We’re delighted to hear that you had a positive experience, especially during challenging market conditions.
It’s great to know that our team was able to support you from initial listing right through to completion, and we’ll be sure to pass on your special thanks to Lisa and Joe, they’ll be thrilled to hear your feedback.
Wishing you all the best for the future, and thank you again for choosing us!
★★★★★ 5/5
GoogleLisa Squibb at Capital was brilliant when my property sale began to stall and looked like it may not go through. Lisa acted quickly to resolve the issues and kept me informed through a stressful time. Lisa's quick intervention and expertise/experience was invaluable and enabled the sale to be completed to both parties satisfaction. I can't thank Lisa enough for all her help
Richard · 11 May 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your wonderful feedback! We’re delighted to hear how much of a positive impact Lisa had during such a stressful time. She truly goes above and beyond for her clients, and it’s great to know her quick thinking, experience, and communication helped get your sale over the line smoothly.
We’ll be sure to pass on your kind words to Lisa, she’ll really appreciate it. Thank you again for trusting us, and we wish you all the best for the future!
★★★★★ 5/5
GoogleLisa and all the staff were super helpful and friendly during the whole process.
Lisa went above and beyond to help answer and resolve any problems during the sale. Thanks guys!
Sarah · 11 May 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you so much for your kind words! It was an absolute pleasure helping you throughout the process. We’re really glad we could help make everything go smoothly and resolve any issues along the way. I’ll be sure to pass your lovely feedback on to Lisa and the rest of the team. Wishing you all the best, and don’t hesitate to reach out if you need anything in the future!
★★★★★ 5/5
GoogleLisa from the Sidcup office was super helpful during our recent purchase. It can be a difficult and stressful process and we were glad to have her guiding us through it all.
Andrew · 11 May 2026 · Capital Estate Agents Sidcup
Agent replied · 11 October 2026
Thank you for your wonderful review. We are delighted to hear that Lisa was able to support you throughout your purchase and help make the process less stressful. Buying a property can be a challenging experience, so it's great to know that her guidance, communication, and dedication made a positive difference. We will be sure to pass on your kind comments to Lisa. Congratulations on your purchase, and we wish you all the best in your new home.
★★★★★ 1/5
GoogleExtreme Bias, Collusion, and Appalling Communication
EXTREME BIAS, COLLUSION, AND APPALLING COMMUNICATION
I strongly advise caution when dealing with Rob Tancred at Capital Estate Agents. My experience has been deeply concerning, defined by professional irregularities and a complete failure to remain neutral.
Potential clients of Capital Estate Agents Sidcup should be aware of the following verifiable facts:
• COMMUNICATION BLACKOUT: As a 25% legal co-owner, I have been entirely bypassed. Rob Tancred and the agency rarely communicate with me. They hold private discussions with the other parties, facilitate unannounced visits to my home, and even abruptly remove the property from the market without my consent.
• DOCUMENTED BIAS: Rob Tancred has actually provided internal WhatsApp messages proving he was privately colluding with one party against me. In these messages, he uses highly derogatory and unprofessional language regarding his own client.
• PARTNERING WITH FABRICATED EVIDENCE: The business acts as joint agents with Pullen Estate Agents. Rob Tancred is fully complicit in their tactics, continuing to work with them even after it was proven that Pullen provided falsified phone logs (claiming I made 23 calls when phone records showed only 8) to manufacture an excuse for excluding me. Capital Estate Agents Sidcup and their wider network continue to align with them despite this.
• UNPROFESSIONAL RETALIATION: Whenever I raise legitimate concerns about being kept in the dark, they deflect by complaining about my behaviour. It is a clear tactic to punish a client for simply demanding transparency.
• FORMAL COMPLAINTS & OMBUDSMAN ACTION: I have submitted a comprehensive 20-plus page formal grievance outlining severe breaches of contract and codes of practice. The agency has completely failed to address it, and as a result, the conduct of Capital Estate Agents Sidcup is now actively in the hands of The Property Ombudsman.
(To understand the environment they are ignoring: please see the attached photos. There is a long history of harassment from the other parties, including disgusting rubbish deliberately dumped in my front garden and by my front door. The agency is fully aware of this hostile environment yet continues to closely align themselves with the perpetrators).
Tragically, several relatives who lived here and could attest to the truth have recently passed away.
If you want an estate agency that values honesty, transparency, and equal treatment, look elsewhere. Do not use Capital Estate Agents Sidcup.
Sanwar · 13 April 2026 · Capital Estate Agents Sidcup
★★★★★ 1/5
GoogleA WARNING REGARDING CAPITAL ESTATE AGENTS AND ROB TANCRED
I strongly advise caution when dealing with Rob Tancred at Capital Estate Agents. My experience involved documented professional irregularities and a complete failure to act neutrally in a multi-owner property sale.
Anyone considering Capital Estate Agents should know the following verifiable facts:
• LACK OF COMMUNICATION: From the very beginning, Rob Tancred and Capital Estate Agents have only communicated with me on very rare occasions. Bizarrely, the property has been abruptly removed from the market without my knowledge or consent. Meanwhile, Capital Estate Agents Bromley hold undisclosed discussions with the other parties and facilitate unannounced visits to my home, completely bypassing me as a 25% legal co-owner.
• EXTREME BIAS & COLLUSION: Internal WhatsApp messages provided by Rob Tancred reveal that he colluded privately with one party against me. In these written messages, he uses highly unprofessional and derogatory language about his own client.
• COMPLICITY IN FABRICATED EVIDENCE: The agency operates as joint agents alongside Pullen Estate Agents. Rob Tancred is fully complicit in these exclusionary tactics. Shockingly, their joint partners at Pullen even provided falsified call logs (claiming I made 23 calls when phone records proved only 8) to manufacture an excuse for excluding me. Capital Estate Agents continue to work alongside them despite this documented fabrication.
• RETALIATORY BEHAVIOUR: When I dare to complain to Capital Estate Agents about being excluded and kept in the dark, they respond by complaining about my behaviour, punishing me for simply asking to be kept informed.
• IGNORING COMPLAINTS & OMBUDSMAN ACTION: I sent a detailed 20-plus page formal complaint outlining serious breaches of contract and codes of practice, which Rob Tancred has entirely failed to address. Consequently, the conduct of Capital Estate Agents Bromley has now been formally escalated to, and is actively being handled by, The Property Ombudsman.
(Please see the attached photographic evidence. There have been numerous cases of harassment by the other parties over the years; just one example is the disgusting rubbish dumped near my front door and in the front garden. This demonstrates the hostile environment I am facing at the property. It is appalling that Rob Tancred and Capital Estate Agents are working closely with the very people responsible for this behaviour, while entirely excluding me and ignoring my legitimate complaints).
Unfortunately, various relatives who had lived in the property over the last few years have died. People who could have offered their support to me, and told the truth about what is going on are no longer alive.
If you are looking for an estate agency that acts with transparency, honesty, and treats all parties equally, look elsewhere. Do not use Capital Estate Agents Bromley.
Sanwar · 13 April 2026 · Capital Estate Agents Bromley
★★★★★ 5/5
GoogleLiberty and the team were so helpful in my move advising me on the best suited property and supporting along the way 100 percent recommend capital !
The process was smooth and efficient Thank you for my new home it is beautiful !
Amanda · 19 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
Thank you so much for your kind words! We’re delighted to hear that Liberty and the team were able to support you throughout your move and help you find the perfect property.
It’s great to know the process felt smooth and efficient, that’s exactly what we aim for. We’ll be sure to pass on your lovely feedback to Liberty as well.
Wishing you all the best in your beautiful new home, and thank you again for your recommendation!
★★★★★ 5/5
GoogleI recently sold my property through Capital Estate Agents and couldn’t be happier with the service I received. From start to finish, the process was smooth, professional, and completely stress-free.
A huge thank you to Liberty, Chloe, and Lisa, who were all absolutely fantastic. Their communication was excellent, always keeping me informed with regular updates, feedback from viewings, and progress throughout the sale.
The team showed great local market knowledge, strong negotiation skills, and genuine dedication to achieving the best possible outcome. They were always friendly, approachable, and willing to go the extra mile.
If you’re looking for a reliable, professional, and results-driven estate agent to sell your home, I highly recommend Capital Estate Agents. Outstanding customer service from an amazing team! Thanks girls!!
Georgina · 16 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
We’re absolutely delighted to hear that you were happy with the service you received from Capital Estate Agents. Making the selling process smooth, professional, and stress-free is always our goal, so it’s fantastic to know we delivered that for you.
Liberty, Chloe, and Lisa will be especially pleased to read your kind words. Keeping our clients fully informed and supported throughout the entire journey is something we pride ourselves on, and your feedback means a great deal to the whole team.
Thank you again for trusting us with the sale of your property and for recommending us so highly. It was an absolute pleasure working with you, and we wish you all the very best for your next chapter!
★★★★★ 5/5
GoogleJust moved into a property managed by Capital Estate Agents and I'm really impressed! The referencing and move-in process was smooth and straightforward. Huge shoutout to Hannah, who was incredibly helpful in resolving a heating issue I had right after moving in. Also, big thanks to Chloe, Liberty, and Lisa in the office for their excellent service and support!
Sam · 16 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
Thank you so much for your lovely review! We’re delighted to hear that your move-in experience was smooth and straightforward, and that you’ve been impressed with the service so far.
It’s great to know Hannah was able to quickly help resolve your heating issue, and we’re equally pleased that Chloe, Liberty, and Lisa provided excellent support throughout the process. We’ll be sure to pass on your kind feedback to the whole team.
We hope you’re settling in well and enjoying your new home, please don’t hesitate to reach out if you need anything further! 🏡
★★★★★ 5/5
GoogleReally helpful. As a first time buyer, they gave me great advice and answered my stupid questions! Liberty in particular was great. Thank you so much.
Sam · 16 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
Thank you so much for your kind review! We’re really pleased we could support you through your journey as a first-time buyer, there’s no such thing as a “stupid” question, and we’re always happy to help.
It’s great to hear Liberty made such a positive impression, and we’ll be sure to pass on your lovely feedback.
Congratulations on your new home, and thank you again for choosing Capital! 🏡
★★★★★ 5/5
GoogleAs a first-time buyer, I found Capital Estate Agents to be incredibly efficient and always available, whether by phone or email. Chloe and Liberty were exceptionally quick in answering all my questions and were professional during the viewings, always there when needed. A special shoutout to Lisa, who guided us through the progression process and was a lifesaver when our solicitors weren’t as responsive. Highly recommend their services!
Princess · 16 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
Thank you so much for your fantastic review! We’re delighted to hear that, as a first-time buyer, you found our team efficient, responsive, and supportive throughout the process.
It’s great to know Chloe and Liberty were able to assist you so effectively during viewings and with your questions, and we’re especially pleased that Lisa could step in and provide guidance during the progression stage when it was most needed.
We’ll be sure to pass on your kind words to the whole team, they’ll really appreciate it.
Congratulations on your new home, and thank you for your recommendation! 🏡
★★★★★ 5/5
GoogleMy Husband and i recently moved into our new home all thanks to Chloe at Capital. Our application wasn't the easiest however Chloe was very patient and transparent with us and nothing went unheard throughout the process. Liberty was also extremely helpful with helping our guarantor upload documents when there was difficulty. Cant fault Capital, thank you both ladies we are so pleased and now enjoying our new home.
Alex and Mahmoud
Mahmoud · 16 March 2026 · Capital Estate Agents Sidcup
Agent replied · 16 April 2026
Thank you so much, Alex and Mahmoud, for your wonderful review! We’re absolutely delighted to hear that Chloe and Liberty were able to support you throughout your move, especially during a more complex application process.
Providing clear communication and patient guidance is something we pride ourselves on, so it’s fantastic to know you felt heard and supported every step of the way. We’ll be sure to pass on your kind words to both Chloe and Liberty, they’ll be thrilled.
Congratulations on your new home! We’re so pleased to hear you’re settling in and enjoying it. Wishing you both all the very best 🏡
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