Trusted Agent profile
★★★★★
396 reviews across 2 offices and 3 platforms
Capital Estate Agents has two offices, in Bromley and Sidcup. Together they have 396 reviews on three platforms, rated 4.7 out of 5 overall.
391
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
Capital Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 391 reviews on Google only. Show every review
5/5
GoogleVery professional and pleasant team. Helpful in every emergency situation. Rob - the owner of Capital Estate is truly human, and friend. Very helpful if you need recommendation of professional specialists. We left to our own home with great experience memories. :-))PositiveProfessionalism
5/5
GoogleWe have recently moved into a rental property and the process has been a really smooth transition. Harry has been very good at taking my calls and answering my questions. Capital gave us a lovely hamper to settle in which was so nice! No other estate agents have done that and it was a really nice gesture to our moving experience.PositiveResponsiveness, Professionalism
5/5
GoogleWhen we bought our first house, Joe from Capital Estates was brilliant. He helped as much as he could and his advice was priceless (not surprising since he has been the industry veteran with over 18 years of experience).. When the time came to move up in the property ladder, it was a no-brainer to contact Joe. However, we wanted to get comparisons so we have invited a bunch of estate agents to value our house. Out of all of them, Joe and Capital Estates were the only ones we wanted to go with, not only because of the experience but also because of the tech and the support they've offered. Any question, no matter how big or small was important and replied to, Joe has given us fantastic advice and helped us through this usually stressful period to make it calm and efficient. I really can't recommend them enough, full service tailored to your needs at a reasonable price.PositiveResponsiveness, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleBrilliant estate agents. Extremely professional and help you through every step of the process of selling your home.
5/5
GoogleRob and Olivia were more than accommodating with my new move and progressed very quickly with a professional and friendly manner. Can’t recommend these guys enough 👍🏼 …
Hi Lauren, Thank you for your review and recommendation.
1/5
GoogleWe viewed a rental property and put in an offer and was assured by the lettings team that everything would be ok for go ahead. After that we heard nothing for 5 days ! Ignoring calls and emails. It’s just unprofessional and rude. And then was met with a poor excuse about not getting the property. Wasted my time completely and was really frustrating as we loved the property. The lettings manager just blatantly ignored and avoided us for whatever reason and kept being told he would email and call to let me know and never did. Not given me much faith in this estate agents sadly.NegativeResponsiveness, Quality, Professionalism
5/5
GoogleWe bought a property in the pandemic time without viewing the property based on Capital's verbal descriptions and property pictures. Until the completion date we haven't viewed the property. But the status of the property is really good and fantastic than we thought. I would like to recommend the capital is the genuine estate agency
5/5
GoogleWe recently engaged Capital Bromley to find new tenants for our flat. From our initial contact with Joe we have been impressed by the enthusiasm and helpfulness that the team have demonstrated throughout this process. Harry found our new tenants very quickly and worked hard to ensure that the process went smoothly. Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI recently purchased a property through Capital, Joe was superb in securing it for me, and very patient with the snail pace it was progressing at, Due to the excellent care and communication from Joe and Harry too, I was more than happy to have Capital Let and Manage that same property. Harry comes with so much enthusiasm and nothing was ever too much hassle for him. Joe kindly provided a competitive rate and added in perks which was a deal breaker for me. I will definitely recommend Capital- Joe, Harry and Ryan, very helpful, understanding and professional. Look forward to a long, smooth working relation, Thank you.
5/5
GoogleWould like to say a big thank you to Paul and the staff at Capital Estates Sidcup. Very professional from start to finish, kept me updated from the word go, cannot fault these guys would highly recommend.PositiveResponsiveness, Professionalism, Value
3/5
GoogleFairly average estate agent, not great at getting back to you about issues and not much consistency between different staff. Were helpful when we had issues at the start of the tenancy with inconsistencies with the inventory and problems with paying the deposit.
5/5
GoogleGreat staff. Paul was an absolute legend and helped us get our home through the covid crisis. The staff genuinely care and make an effort to help you close your deal. Cant thank them enough for helping us get our dream home.PositiveProfessionalism
5/5
GoogleAs first time buyers we were quite daunted by the prospect of buying our first home. Paul at Capital has been great he has explained things we were unsure of and kept things running smoothly through the whole process even when we came across delays and legal hiccups he kept the channels of communication with the seller open and helped us to finally complete our first home purchase yesterday. We couldn't be happier. Thank you to Paul and all at Capital!!!
5/5
GooglePaul and team have been exceptional throughout this whole process for me. As a first time buyer I was new to all the procedures but Paul made me feel at ease and always went above and beyond to resolve any queries I had. Fantastic estate agent, I would highly recommend to everyone.
5/5
GoogleAn Absolutely Amazing service is always provided from Capital, Every member of staff is professional, friendly and most importantly very understanding. Will always go way above and beyond to make sure only the best is provided. As a letting tenant i always feel supported and can approach Rob with any queries i have and know i will be listened too and assisted quickly and efficiently. I would highly recommend Capital!PositiveResponsiveness, Quality, Professionalism
Hi Chelsie, We are glad that you feel supported and thank you for your review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleHi, I'm Andrea, I was looking for a house in Bromley, not speaking English well I had great difficulty communicating with local agencies. Thanks to the professionalism and kindness of Ryan Willingale of Capital, I was able to rent a splendid house with many benefits. A thousand thanks Salvals, I'm Andrea, I was looking for a house in Bromley, not speaking well the English I had great difficulties to communicate with local agencies. Thanks to the professionalism and kindness of Ryan Williergale of Capital, I was able to rent a beautiful house with so many benefits. thank you very much
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Capital Estate Agents branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in three years, the group and its branches: 2024, 2025, 2026. A British Property Awards winner every year since 2024.
British Property Awards by year, 2024 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
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Bromley has the most, with 206 reviews rated 4.7 out of 5, followed by Sidcup with 195.
Yes. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2024.
