Trusted Agent profile
★★★★★
396 reviews across 2 offices and 3 platforms
Capital Estate Agents has two offices, in Bromley and Sidcup. Together they have 396 reviews on three platforms, rated 4.7 out of 5 overall.
391
Reviews on Google
All 2 offices
3
Reviews on Facebook
Business-wide
2
Reviews on Trustpilot
Business-wide
Capital Estate Agents's two offices, most reviewed first. Each has its own page.
Showing 391 reviews on Google only. Show every review
5/5
GoogleJoe just recently helped us sell our house. It was the most smooth stress free process. From when our house went on the market to it being sold by Joe in a matter of days. Joe always kept us updated with the next steps and always at hand to answer any of our questions or queries. Everything was honestly taken care of and we will ask for Joe & Capital Estate Agents of Bromley for our assistance In the future. Can’t reccomend enough! Thank you!
2/5
GoogleCapital Bromley was by far the worst estate agent I have dealt with. As a young landlord I felt like Joe and his team took advantage of this and gave me a tenant who they said was a good tennant but unfortunate it took me and my partner 5 years to evict. Communication with this team is awful, I would have to chase up every other day and I would get told I would get a call back but never did. If your a young landlord I would avoid as they would take advantage of you. I had to look at a third party company to finally get my tenant out. This company should be ashamed of themselves. Avoid if you can!!!!
5/5
GoogleCapital Estates (Bromley) were excellent with regard to all aspects of our house sale. The communication was always honest, timely and Capital (Joe) handled both parties involved we feel with great care. Our house sale was rather complicated, but Joe was the perfect intermediary in getting the sale over the line.
5/5
GoogleGreat agency! Ryan was very professional and helpful and made a process of finding and securing a property smooth and clear. They were also very quick in responding and dealing with issues around the house. Highly recommended!
5/5
GoogleWe used Capital to sell my late father’s bungalow. We felt we were in good hands right from the start. Rob was knowledgable and professional and gave us confidence that he could find a buyer, which he did, in a short space of time. We were kept up to date and everything ran smoothly, from start to finish. I would definitely recommend Capital.
1/5
GoogleRating only, no written review.
Dear Sevinc Ozek If you could please let us have a reasoning behind your review as we have no record of dealings with you from this office. We are always open to comments and suggestion to improve but without knowing what for, feel this is totally unwarranted
5/5
GoogleWe used capital estate agents to purchase the house they are brilliant! Honest, caring and professional would highly recommend!
5/5
GoogleWe tried to buy a house through capital and whilst we were sadly outbid, Paul was hands down the best estate agent I’ve ever dealt with. An honest and fair guy- I hope our paths cross again!
5/5
GoogleFrom the first time I met Paul, when I viewed my property, he and the team have been extremely professional, approachable, helpful and friendly, making the whole process of relocating and renting my property stress free, despite my circumstances being unusual. Will definitely recommend Capital Estates Sidcup!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Emma. Hope you be happy in your new property
5/5
GoogleAdam helped to purchase our home. He was always responsive + patient. They went over and beyond to ensure the process that the process went smoothly. The most positive experience I’ve had with an agent. Would highly recommend!PositiveResponsiveness, Professionalism, Value
5/5
GoogleExcellent service from start to completion. Paul was outstanding in everything that he helped us with, even as the buyer! Efficient, helpful and always in regular contact. Paul is extremely confident having the ability to reassure his customers through what is one of the most stressful things in life! 10/10 would highly recommend him!
5/5
GoogleWe bought our house through Capital in February 2021 (viewings during second wave of Covid - they were rightly so strict with rules). It was a really straightforward process and I found them to be efficient and good at sharing the information we needed. Lisa was always on the ball and made sure to keep pushing for the earliest possible exchange and completion date (shame our buyers were so slow!!). The whole team were always on hand whenever I called. The new home gift pack was a nice touch. Thank you team!
5/5
GoogleCapital Estate Agents managed my rental property (and the subsequent sale of it) for almost ten years. I can honestly say that their service was excellent throughout that whole period. Paul (Sidcup) and Katie (Bromley) went above and beyond the call of duty on a regular basis. They were always professional, friendly and easy to deal with, plus the pricing was very competitive. I would certainly recommend them to anybody considering selling or renting their property. In fact, I did just that to a friend who’d already had three agents view his rental property. He then decided to give the business to Capital.
Really Appreciate the kind words Eoin. It was a pleasure to handle your business for a decade !! take care
5/5
GoogleI hear from many people that buying a house is a stressful experience. Well, I have to say ours was excellent. We've got in touch and clarified what we were looking for. No fuss in booking viewings or putting the offer through. Relevant information readily available. Was kept up to date throughout the process. Paul was always friendly, reliable and professional, facilitating communication between us and the seller, working through any potential obstacles. Hence... All done in 2 months. Very happy with the service from start to end. Professional. Efficient. Friendly. Will recommend to friends and family
5/5
GoogleI wanted to rent a cottage in Chislehurst so went to the most highly-recommended agent in Bromley. I told Jack and Ryan exactly what I wanted and within 24 hours they'd found me the perfect property in Susan Wood. The service was fast and efficient and completely professional from start to finish. I was in the house in record time! Brilliant work guys. Keep up the good work! Cheers RayPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleMany thanks to Joe Mourat at Capital for all his help and professionalism selling my home , the conveyancing was lengthy and drawn out which was extremely stressful for me at times but he was on hand to help and advise which I greatly appreciated. Thank you so much 😊PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAbsolutely delighted with Capital’s professionalism, support and responsiveness. I was highly impressed with Ryan’s helpfulness, communication and understanding. Overall, service provided by Capital Estate Agents was efficient and supportive and I can’t recommend enough!PositiveResponsiveness, Quality, Professionalism
1/5
GoogleI would never recommend! We've been through a lot with this estate agent. From moving into the property with my newborn and the boiler not working for days. To not having a working microwave for over 6 months. The process of renting this place was awful. There was such a lack of communication. The staff and rude including the manager. There was actually a point where the manager was blocking my husbands calls when concerned about having a newborn in a home without heating. I called him with a friends phone and he answered the call shocked. I could say more but will leave it here. Again, I would never recommend!
5/5
GoogleProfessional, supportive, knowledgeable, honest and friendly are the words that come to mind when I think of the service I received from Joe and his team at Capital Estate Agents, Bromley. Joe kept me updated and was responsive from the first contact to the time when we were chasing the buyer for completion. Nothing seemed to be an inconvenience when I contacted Joe for an update on the status of the sale of my property in Hill House Mews. A potentially stressful journey was made smoother by the can-do attitude that the team displayed. I chose Capital Estate Agents after recommendation from a neighbour who had tried to sell her property unsuccessfully with several of the other estate agents in the area. Capital were the only ones who succeeded. The team at Capital Estate Agents dealt with the viewings and ensured prospective buyers were shown not only the property but the private grounds at the location. In particular I would like to mention, Harry for his enthusiastic approach during this process. I cannot thank Joe enough for his professionalism and integrity at all times. I would highly recommend the Capital estate Agents and Joe Mourat. And, yes they were so amazing that I will be recommending their service to friends and family.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleVery quick to sort and organise accomodation, knowledgable. professional. polite and courteous. defiantly recommend using.
5/5
GoogleCan highly recommend Capital Estate Agents! Great team and always a pleasure to deal with!PositiveProfessionalism
Thank you Simon!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Capital Estate Agents branches are among The British Property Awards 2026 winners.
The British Property Awards 2026: 1 Gold across one branch.
British Property Awards winners in three years, the group and its branches: 2024, 2025, 2026. A British Property Awards winner every year since 2024.
British Property Awards by year, 2024 to 20252025 1 Gold The British Property Awards 2025 winners
2024 1 Gold The British Property Awards 2024 winners
Source: The British Property Awards 2026 winners, as published. Earlier years link to each year's list.
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Bromley has the most, with 206 reviews rated 4.7 out of 5, followed by Sidcup with 195.
Yes. At The British Property Awards 2026 its branches won 1 Gold award. The group and its branches have also won 2 other industry awards since 2024.
