1/5
Very dodgy

Trusted Agent profile
★★★★★
268 reviews across 2 offices and 4 platforms
Brian Cox has two offices, in Greenford and Northolt. Together they have 268 reviews on four platforms, rated 3.9 out of 5 overall.
241
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
16
Reviews on Trustpilot
All 2 offices
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Brian Cox's two offices, most reviewed first. Each has its own page.
Showing 241 reviews on Google only. Show every review
1/5
Very dodgy
1/5
Not fun to deal with them as a buyer.
1/5
I have reported some repairing works in the first week of moving in to a flat in 2019 managed by company but nothing has been done yet. Extremely poor service.NegativeResponsiveness, Quality
5/5
I recommend the company Brian & Cox they helped me with renting an apartment, especially grateful for the help of Anil Kara is an employee who is responsible and professional in his work Anil helped me with the rental very soon for which I am gratefulPositiveResponsiveness, Professionalism, Value
2/5
Hayes branch pretty poor service , never get back with information despite saying several times they would. Houses are selling no matter how estate agents behave , bad old days of the 90's.
1/5
Out of the 4 viewings we booked, they cancelled ALL OF THEM (one whilst we were at the location) due to "an agent running after a dog and spraining his ankle", which is the biggest load of tosh. Even when assured they had another agent to show us the property, we were let down again. Don't bother with them.
5/5
I have used Brian Cox over the past 4+ years to rent out my property while I have been living out of the country. They have always provided an excellent service throughout, in particular it has been a pleasure dealing with Anil Kara
5/5
Brian Cox has delivered a very professional and thorough service with managing our property - especially Anil and Caroline. The team has been very helpful in all areas with clear communication and professionalism. We are very happy with the service provided and we definitely recommend them. Thank you to the team, as well as Anil, Caroline, Sam and Arthur.
5/5
I purchased my first property (today!) with the help of the lovely Emma from Brian Cox. Given the stamp duty break and after a previous sale fell through, Emma was responsive and always available to help with any request that either I or my solicitors had. The whole process was made a lot smoother because of her help. I would most certainly recommend Brian Cox North Greenford to any buyers out there.PositiveResponsiveness, Quality, Professionalism
4/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Unprofessional. Entered our home for a viewing without permission or warning
5/5
Jeff O' Sullivan a very professional, people friendly down to earth estate agent. I highly recommend Jeff & Orla at Brian Cox.PositiveResponsiveness, Quality, Professionalism, Value
1/5
They do cheat on sellers, as i put an offer above asking price, they never presented that offer to the seller and property is under offer on less price than what i offered. Must be selling to some where they get benefit. There should make the process transparent!
5/5
Tricky sale of parents' flat which was exacerbated by an ongoing leak which the Landlord struggled to address. Jeff, Orlagh and the team stuck with it and provided guidance throughout the unavoidably long process. All the team were knowledgeable, courteous and supportive.PositiveResponsiveness, Quality, Professionalism, Value
1/5
Very unprofessional, they promised to take out a property from market as my price was accepted by owner, after they increased the price, second time I received a brochure with a price for another property, after a few days they've emailed me an increased price. At some point I was insisting with phone calls, they didn't bothered to answer. Totally not recommend.NegativeQuality, Professionalism, Value
5/5
Ill simplify this, one of my best decisions to sell through this estate agent, dealing with James and mostly Jeff was a pleasant experience, very professional and friendly always to the point, updated frequently and chased all sides. All in All 👌 …
5/5
I would have no hesitation in recommending Jeff and his team at Brian Cox to those wishing to sell their property. They recently sold a property on my behalf and I found them really easy to deal with and totally professional.PositiveQuality, Professionalism
5/5
I thoroughly recommend Jeff O'Sullivan and all the team at Brian Cox. Communication was excellent and they worked hard to secure my sale and at times went above and beyond my expectations. Some of their actions being after exchange and doing all they could to make what everyone regards as a stressful process so much easier. I don't have another property to sell in their area but if I did I wouldnt hesitate to use Brian Cox again. Thank you all!
5/5
happy with the service I received from these estate agents, from Jeff (branch manager) in particular. They were very quick to find me an alternative cash buyer when my first buyer pulled out. They were professional, helpful and communicative at all times. Thank youPositiveResponsiveness, Professionalism
5/5
Jeff was not only efficient and professional he gently ’held my hand’ throughout the whole process which I really needed. He knows his stuff and gave me a valuation over the phone (which I thought was optimistic) and when he visited he said maybe it would go above the asking price, I’m pleased to say he was proved right. Thank you Jeff, I hope they are paying you well, you deserve it!
5/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Greenford has the most, with 145 reviews rated 3.7 out of 5, followed by Northolt with 133.
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