Trusted Agent profile
★★★★★
268 reviews across 2 offices and 4 platforms
Brian Cox has two offices, in Greenford and Northolt. Together they have 268 reviews on four platforms, rated 3.9 out of 5 overall.
241
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
16
Reviews on Trustpilot
All 2 offices
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Brian Cox's two offices, most reviewed first. Each has its own page.
Showing 241 reviews on Google only. Show every review
5/5
GoogleEmma was incredibly helpful when we were selling our flat. She was always available to answer any questions we ha. Her warm and friendly manner made the whole process much easier. She explained every detail of what would happen. She was honest and easy to talk to. I found the whole process very stress free and feel it was down to the help we received from Emma and the staff at Brian Cox. I would recommend Emma and her team.
5/5
GoogleRating only, no written review.
5/5
GoogleBrian Cox & Co (Oldfield Lane North, Greenford office). We were downsizing after living in our home for 27 years and were understandably nervous about putting our home on the market, however, we need not have worried because, from the first visit to our home, Daniel Jed put our minds at rest. Out of the three estate agents we received valuations from, we decided to go with Brian Cox and Co and we were not disappointed. Daniel, and his staff, Emma Gerald, and Kinga Andrasik were professional and knowledgeable in answering all of our questions. They kept us updated at all times via phone and email. Putting our home on the market to selling our home, took just over two months and this was due to the excellent service they provided, so, therefore, we would not hesitate to recommend them to family and friends. Angela and Andrew
Thank you for your feedback Angela, it is great to see you had such a positive experience.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleGreat service. Very efficient and helpful. Always a pleasure to deal with.
5/5
GoogleVery smooth experience, Jeff was very helpful and professional
5/5
GooglePhil and James did a fantastic job assisting in the sale of my property. There were a few challenges during the process and they both intervened to help get the sale over the line. I’d happily recommend Brian Cox, Northolt.
5/5
GoogleI would highly recommend Brian Cox Estate agents, fantastic customer service, very efficient and always available to answer any questions I had. A special thank you to James and Jeff for your professionalism and making our buying process so seemless. James in particular was extremely helpful and proactive in updating me along the process. He went above and beyond to ensure all my questions were answered which I very much appreciate.
5/5
GoogleWe used Brian Cox to sell our flat and can definitely say we had an amazing experience! The sale fell through multiple times due to problems with banks, so they actually sold it three times! Jeff and his team were professional, always available and extremely helpful with advice and know-how. Overall very pleased with the service and after having a terrible experience with our previous agents (Laurence Rand - avoid!) they were a breath of fresh air and a very helpful partner on our side. Would definitely recommend!
5/5
Google5 star service and sold my house for well over asking price and dealt with everything so well. We are so happy to be moving house and a lot is down to Jeff and the team at Brian cox. Got me a handful of buyers, all over asking price and helped me decide which one to go with. Was at the end of the phone and emails every time I called or emailed which is so important to me. Rapid response to everything we needed. Class!! I literally had 3 other agents to pick from and know I made the right choice. Thanks Jeff and everyone at Brian Cox. Great service and we just put my mother in laws house for sale and it’s with Jeff and the team of Brian cox
4/5
GoogleGood professional Staff.
5/5
GoogleI want to thank Emma Gerald for her cooperation. Extremely punctual, polite and professional person. Always respond to inquiries in a timely and prompt manner. It is very nice to work with such an agent.
5/5
GoogleFrom day one Brian Cox Estate Agents have been amazing. In particular, Emma and Daniel have gone out of their way to help with the sale of our home. It took them only one day of viewings to find us great offers on our house. Since then they have worked so hard to push the sale along. So grateful for all they’ve done and would be more than happy to recommend them.
5/5
GoogleWe recently sold our house through Brian Cox, and I cannot recommend Jeff and his team more highly. Not only did they get us a great price, and sold our house very quickly, but throughout the sales process they were incredibly responsive, helpful and professional to help get the sale over the line. Estate agents tend to have a bad reputation, but Brian Cox certainly didn't fit that that stereotype, and I wouldn't hesitate to use them again in the future.PositiveResponsiveness, Quality, Professionalism, Value
1/5
GoogleVery unprofessional, shocking staff lacking any form of training. Very poor for tenants as well as landlords. They charge landlords for not doing any job what so ever and tenants are just left with no help. By all means,please avoid!NegativeValue
1/5
GoogleI put an offer in for a property which alone took 4 days for Artur to get in contact to even do. That was before Christmas. Its now middle of January, ive chased for an update, no response so im put off seeing or renting anything through them. 0% customer service and professionalism 100% for not responsive and would not recommendNegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleI would not hesitate to recommend Brian Cox, North Greenford, in particular Daniel Jed, I had the arduous task of selling my Mother’s property, he was extremely helpful, he fully explained the sales process to me and gave me confidence that I had chosen the right agents. I was kept informed by Daniel and his team every step of the way and there was always someone to talk to if I had any questions. A pleasure to do business with!PositiveResponsiveness, Professionalism
5/5
GoogleThe service we recieved from Brian Cox was amazing, there was excellent communitcation from the beginning of our journey all the way through to the endPositiveProfessionalism
5/5
GoogleThank you to Emma who helped us with the house purchase. I can say she is absolutely amazing.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleEmma Gerald was the agent selling my home at the North Greenford office. She was very professional and proactive in working to secure a buyer for my home. She kept in regular contact and answered all my queries right up until the end. Very happy with the service from Brian Cox!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleRating only, no written review.
5/5
GoogleRyan Mepham is very friendly and helpful!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Greenford has the most, with 145 reviews rated 3.7 out of 5, followed by Northolt with 133.
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