5/5
Great service , ready to answer all my questions. Very professional and caring thruout the process. Thank you James Le Grove.

Trusted Agent profile
★★★★★
266 reviews across 2 offices and 4 platforms
Brian Cox has two offices, in Greenford and Northolt. Together they have 266 reviews on four platforms, rated 3.9 out of 5 overall.
239
Reviews on Google
All 2 offices
10
Reviews on Facebook
Business-wide
1
Reviews on Yell
All 2 offices
16
Reviews on Trustpilot
All 2 offices
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Brian Cox's two offices, most reviewed first. Each has its own page.
Showing 239 reviews on Google only. Show every review
5/5
Great service , ready to answer all my questions. Very professional and caring thruout the process. Thank you James Le Grove.
5/5
I recently had the pleasure of working with an amazing estate agent team in Greenford, and I can't recommend them enough! Emma, James, and Abdul were incredibly professional, knowledgeable, and went above and beyond to ensure that my experience was smooth and stress-free. Emma was always available to answer my questions and provided valuable insights into the local market. James was incredibly helpful with viewings and really took the time to understand my needs, and Abdul made the entire process of securing the property seamless. The whole team was friendly, approachable, and made what could have been a daunting process feel easy. If you're looking for top-notch service in Greenford, definitely give them a call! Kind regards, Nik
5/5
I had a great experience working with Brian cox/ North Greenford Branch. Emma did an excellent job setting up the property for sale, and both James and Abdul managed the viewings and follow-ups professionally. The entire team played a role at different stages, ensuring a smooth and efficient process. They presented several offers and maintained a clear focus on meeting both the seller’s and buyer’s needs. Their strategy was well thought out, and their dedication was evident throughout. I’m very happy with their service and highly recommend them.
5/5
I would highly recommend the team at Brian Cox in Greenford, to anyone thinking about buying or selling a house. The support, guidance and customer care demonstrated throughout the process of selling my late mums house by Emma and her team were exceptional
5/5
James and the team were incredibly helpful and knowledgeable in guiding me through the sale of my home. Having not sold a property in years, Branch Manager Emma explained the process clearly. After the property was listed in June, I had a steady stream of viewings, all managed seamlessly. The team was always available, ensuring a smooth experience from start to finish. Friendly, professional and efficient-I highly recommend Brian Cox for anyone selling their home.
5/5
James handled my case excellently. He was incredibly supportive throughout the entire process and went above and beyond to accommodate all my requests. During the pre-contract stage, I requested access 4-5 times, and each time, my request was fulfilled promptly and efficiently. James consistently responded to my emails within minutes, providing clear, constructive, and helpful responses. I truly appreciate the outstanding service. Thank you!
5/5
Brian Cox provided an excellent service and sold our house quickly. They contacted us regularly to update us with any new information and were always friendly and helpful.
5/5
Brilliant Service !! The service provided by James Le Grove and Rachel , Great work from Brain Cox North Greenford ! Service was absolutely fantastic from start to finish! James has always replying so quickly each and every time .He’s been really fantastic, me and my husband very happy ,we would personally like to thanks James and all entire team for your had work .I’ve used Brian Cox Estate Agents Greenford first time to buy my property, every time they've delivered a professional 5 star service. I would highly recommend. Thank you all . Many Many thanks. Madhu and Gita
5/5
Bri cox is amazing james is very helpful guy
5/5
Huge thank you to Emma, Abdul and James. They were all amazing and all showed amazing professionalism and transparency. Highly recommend them!!
5/5
Great experience!! Abdul and Rachael were really helpful and made the whole process smooth. I would highly recommend Brian Cox and their team.
5/5
Whenever I went into the Greenford office, the Team were always very friendly and helpful. James Le Grove was my agent, such a lovely person. He was always happy to help with any queries or concerns that I had. A great Team with a positive attitude!
4/5
I had a pleasingly positive experience with Emma and the team ( James and Abdul) during the sale of my property. Their knowledge of the properly market in Greenford is sound. As a new mum, they were very understanding of my time and capacity constraints and as such went the extra mile to ensure the property was marketed well and to assist me as the seller. They found a credible buyer and negotiated an agreeable deal within 3 weeks of it being on the market. Throughout the conveyancing process Emma was very responsive often chasing matters and following up in a timely manner.
1/5
Never had issues with this company untill recently. Reported a lack of water pressure a month ago and still no resolution. Our pressure is now so low I cannot shower in my own property let alone do any laundry. I have sent several emails and called and have been ignored. The customer service is abysmal. To ignore a tenant to this level with a lack of basic sanitation and hygiene is an absolute disgrace.
5/5
Professional speedy and efficient from beginning to end. Absolutely a 5 star service. Many thanks
5/5
We sold our house through Brian Cox, Jeff O' Sullivan, was very personable and made us feel at ease with the whole process, He went above and beyond to help us. He quickly found a buyer for our property and everything went smoothly. I would definitely recommend Jeff and his team in Brian Cox Northolt. 5 stars 🌟 …
5/5
Excellent service. Expert, genuine, friendly, professional, vast knowledge of market generally and local area specifically. Sold house quickly and for a great price. Extremely well organised, I never had to chase. Really know what they're doing. Couldn't ask for a better experience. Highly recommended.
5/5
We bought our flat through BC Northolt and had the best experience. Jeff was so helpful from day one. He answered every phone call, no matter how busy he was, and gave us clear advice every step of the way. …
5/5
Great selling experience with Brian Cox. A few issues from the buyer’s side but the team were driven to help complete the sale. Thank you very much Daniel, Rachel and Abdul for your help in this. Daniel and his team were very professional …
5/5
I recently sold my property through Brian Cox. They were brilliant. I cannot thank Rachel and Jeff enough for all their help. The transaction was very smooth and professional. I’d recommend them to anyone wanting to sell a property.
1/5
Avoid Brian Cox at all costs. Our experience has been nothing short of appalling. From day one, the agency …
1/5
This letting agency has been nothing but a headache. We entrusted them with selling our property and expected them to handle matters professionally, but they failed miserably. They repeatedly delayed important tasks, gave us vague answers, …
Thank you for sharing your feedback. We're truly sorry to hear that your experience with us was not up to the standard you expected. We understand how frustrating delays and poor communication can be, especially during such an important … More
5/5
We have worked with Brian Cox for 17 years, initially for the management of a rental property and most recently with the sale of that same property. The team there has really been excellent in every regard on both the sales and rental …
5/5
James Le Grove has provided good services and follow-ups for our property purchase - he is very responsive and assisted us to follow-up with various parties when needed. It was a pleasure to have James follow-up for our case.
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Greenford has the most, with 145 reviews rated 3.7 out of 5, followed by Northolt with 131.
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