★★★★★ 5/5
GoogleWe have used BAO on a number of occasions over recent years and they have always provided a professional, efficient and effective service. From initial valuation through to completion with the added complication of additional surveys being required, as well as maintaining the good will of tenants throughout the process, the team did all they could to ensure it all went as smoothly as possible. We particularly appreciated their emphasis on good communication, keeping us fully informed despite us being 100 miles away. Many thanks.
Lesley · 28 August 2018 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Lesley, thank you for sharing your experience.
Regards
The Team at BAO
★★★★★ 5/5
GoogleTom looked after in a very detailed and personal way. We felt he really cared about our property. All the team in the office were helpful and friendly and were excellent at chasing up on visits. Proof of the pudding was a sale at the asking price which we had hoped for but never expected. I would not hesitate to recommend them and will certainly use them again
Bob · 28 August 2018 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Bob, Thank you for sharing your experience. We are thrilled our team exceeded your expectations and wish you all the best in your new home.
The team at BAO
★★★★★ 5/5
GoogleUsed their services on 2 occasions, very helpful and experienced staff, highly recommend
Gary · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Mr Rigg, thank you for sharing your experience and we wish you well.
Regards
The team at BAO
★★★★★ 5/5
GoogleVery helpful staff, always return calls and kept me fully updated throughout the whole process. Would recommend!
Mark · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Mark, thank you for sharing your experience.
Have a great Christmas
Regards
The team at BAO
★★★★★ 5/5
GoogleVery professional service from start to finish. Excellent communications throughout and absolutely central in keeping the whole sale moving. Recommend most highly.
Emma · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Emma, thank you for sharing your experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleBought our new home through Brennan Ayre O’neil this month. Although the purchase took longer than expected they kept us updated through the complete process. (more than our solicitors)
Brennan Ayre O’Neill done everything possible to move the purchase along, and I can’t speak highly enough of the service they gave.
A big thank you must go to Carla, for all her efforts.
Phil Sloan
Phil · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Mr Sloan,
Thank you for sharing your experience.
Enjoy your new home
Regards
The Team @ BAO
★★★★★ 5/5
GoogleA very efficient and thorough service. People I dealt with were friendly and very informative. It is 17 years since I last moved so their advice and guidance were invaluable. Nothing was any trouble in terms of me asking questions. They understood my requirements and delivered what I wanted. A smooth process from start to finish. Thanks to Carla for all her support.
Trevor · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Trevor,
Thank you for sharing your experience.
Regards
The team at BAO
★★★★★ 5/5
GoogleThis firm came recommended to me, and I used it to sell my father's flat. All the staff I came into contact with were pleasant, professional and did everything that they said they would do. Because I don't live in the vicinity of the flat in question, the office staff looked after interested parties, taking them around the flat on my behalf. I was kept regularly informed on what was going on, both by telephone and by e-mail. A sale might not have been concluded as quickly as it was if it was not for the proactive recontacting of one interested party by a member of staff (having asked for my authority to do so) when we decided the drop the sale price. A very good experience.
Ian · 14 June 2018 · Brennan Ayre ONeill Birkenhead
Agent replied · 12 June 2024
Mr Gayward, thank you for sharing your experience.
Regards
The team at BAO
★★★★★ 1/5
GoogleRating only, no written review.
Miriam · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Hello Miriam Redfern, you appear to have published a review without comment. May I ask if you could elaborate on this? This will either help us to develop, make changes or resolve any issues OR if it was a mistake please can it be removed. Many thanks
★★★★★ 5/5
GoogleGreat service start to finish, very accommodating with visits to the house etc and communication/updates were excellent. Highly recommended, and we'll definitely use again if and when we decide to move.
Scott · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Mr Jones, It is always a great pleasure to assist buyers find their next home whilst providing the highest level of service throughout the whole process. Thank you and enjoy your new home
★★★★★ 5/5
GoogleWe sold our house through Tom at the Bromborough branch and couldn't have asked for a better service. He was helpful, honest and always on hand when we needed advice.
Helen · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Thank you for your kind words, we always aim to offer the highest level of service with the best advice - good luck in your new home
★★★★★ 5/5
GoogleTom Brennan, Gill and the team as a whole, delivered a very professional and comprehensive service to us in relation to the sale of our property. I would highly recommend BAO in Bromborough to generate a high level of market interest in your property and to ensure that you receive full and fair market value.
Keith · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Keith and Kath, thank you so much for taking the time to share your experience and we wish you well. Regards BAO
★★★★★ 5/5
GoogleOur viewing was handled by Tom, from the Bromborough office, who was the most professional, knowledgeable and helpful estate agent we have ever dealt with. He was fully aware of the history of the property and the status of all offers and interest from other parties. Hence, he was able to answer all our questions fully. Tom’s honesty and candour inspired confidence in dealing with BAO. Thank you for your help.
Martin · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Thank you for your kind words, we really appreciate you taking the time to review your experience.
Regards
BAO
★★★★★ 5/5
GoogleTom and his team were excellent from beginning to end. Their valuation of our property was very fair and we realised very close to that value. Tom's photography presented the property very attractively. Nothing was too much trouble and the team kept us fully and promptly informed during the marketing, viewing, feedback and sales process.We highly recommend BAO at Bromborough for their market knowledge and professionalism. Sincere thanks to all the team.
Keith and Liz Webb
Keith · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Keith and Liz, it is good to hear from you and thank you for taking the time to share your experience. Regards BAO
★★★★★ 5/5
GoogleFantastic service. Tom was a pleasure to deal with. I always felt he was acting in my best interests and with integrity. Chris, Sandy and Gill at the office were professional throughout. I was informed about every viewing beforehand and had prompt feedback after. They came up with suggestions on presenting the house and the speed of their response to queries was awesome. Thank you team on a job well done. Highly recommended.
Gwen · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Gwen, thank you for your kind words and of course the gorgeous cup cakes. It was our pleasure to act on your behalf and we are always here should you need anything in the future. Regards BAO
★★★★★ 5/5
GoogleWe spoke to a number of local agents in Bromborough before choosing Brennan Ayre O'Neill. They seemed to have a good understanding of the local market and appeared very professional. This proved to be the case throughout the sale of our house. There were numerous viewings and several offers and they were always on hand to provide advice and gave full and honest feedback after each viewing. I would recommend them and would use them again. Overall an excellent experience.
Trish · 28 August 2017 · Brennan Ayre ONeill Bromborough
Agent replied · 26 August 2024
Thank you for taking the time to share your excellent experience, we really appreciate your feedback.
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