Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleExcellent service from Ollie Elderfield and the team at Brasier Freeth. Ollie was professional, helpful and responsive throughout the whole process, from the initial discussions through to completion.
Communication was clear, everything was handled efficiently, and Ollie was always available whenever we needed an update or assistance. We’re very pleased with the outcome and really appreciate all his support in helping us secure the premises.
I would happily recommend Ollie and Brasier Freeth and look forward to working with them again on future units.
Waqas · 4 October 2026 · Brasier Freeth London
★★★★★ 1/5
GoogleNever spoken to such a rude real estate agent before. It's hard to understand if they even care about their prospects.
Maisie · 11 July 2026 · Brasier Freeth Kings Langley
Agent replied · 11 October 2026
Dear Maisie,
I’m very sorry you felt aggrieved but your interaction with one of our colleagues. We would like to put this right, please could you email enquiries@brasierfreeth.com with you email and/or phone number and a senior member of the team will be in touch.
Many thanks
★★★★★ 5/5
GoogleDamian Sumber from Braiser Freeth has done an outstanding job with helping us terminate a tenancy agreement and find new tenants. I have found him to be incredibly patient and supportive of me, very understanding of the type of tenants we do and don't want, and ruthless in negotiating with our new tenants. Thank you
Andy · 11 June 2026 · Brasier Freeth London
★★★★★ 1/5
GoogleIn my view, a professional company should provide a clear response to an offer, whether it is accepted or declined at any time...
Not responding gives the impression that communication and respect for clients are not being taken seriously. I would appreciate a prompt and clear reply,but never happened
Thank you Mark
Dimitrios · 11 May 2026 · Brasier Freeth London
Agent replied · 11 October 2026
Dear Demetrios,
You are absolutely right that clear and timely communication is an essential part of any professional service, and we’re sorry that this wasn’t your experience with us.
This isn’t the standard we aim to deliver, we would really appreciate the opportunity to talk to you about this.
Please contact us at enquiries@brasierfreeth.com and a senior member of the team will be in touch.
Kind regards
★★★★★ 5/5
GoogleWe were looking for new premises (industrial unit) in the Watford region last year. Unlike nearly all their competitors in the region who routinely ghost businesses, Brasier Freeth positively engaged throughout and we rented a new unit through them. I dealt with Issy Wash & Elliot Fletcher, both were friendly and prompt to deal with/chase matters. Elliot in fact saved the day when a legal hiccup almost caused the deal to fall apart at completion, going beyond the basic job to make sure everything went through.
Put simply if you want to rent or buy commercial premises in South West Hertfordshire Brasier Freeth are the only agents you need to go to!
Charles · 2 April 2026 · Brasier Freeth Kings Langley
★★★★★ 5/5
GoogleExcellent service from Damian Sumner. Very professional, responsive, and a pleasure to deal with throughout the process. Highly recommended!
Sajid · 2 April 2026 · Brasier Freeth Kings Langley
★★★★★ 5/5
Google⭐⭐⭐⭐⭐
I had a great experience with Brasier Freeth throughout the entire process. The team was professional, responsive, and very supportive from start to finish. Communication was clear and timely, and they handled everything efficiently, which made the process smooth and stress-free.
I really appreciated their attention to detail and willingness to help whenever needed. I would happily recommend Brasier Freeth to anyone looking for reliable and professional service.
Thank you again for all your support.
Admission · 16 February 2026 · Brasier Freeth London
★★★★★ 5/5
GoogleGraham Ricketts- What an absolute legend!
After many months of negotiations and back-and-forth, we’ve successfully completed an office lease. Throughout the entire process, Graham was consistently helpful, incredibly patient, and never lost his sense of humour. I can’t recommend him highly enough. A true professional and a pleasure to work with.
Christine · 16 December 2025 · Brasier Freeth Welwyn Garden City
★★★★★ 5/5
GoogleElliot from Brasier Freeth was totally excellent. The assignment of our lease was not an easy task by any means, yet he persevered with positivity, innovative new marketing ideas and in essence, he worked really hard for the fees. We are thrilled with his care and support and would highly recommend this company based on the service we received from Elliot. First class guys - love your work 🙌
MHC · 16 November 2025 · Brasier Freeth Kings Langley
★★★★★ 1/5
GoogleMy experience dealing with Damian Sumner at Brasier Freeth was nothing short of frustrating and deeply disappointing. From the very beginning, I approached the process professionally, eager to move forward with leasing a retail space. However, despite my best efforts to communicate clearly and work collaboratively, I was met with an attitude that was consistently dismissive, condescending, and unhelpful.
Instead of facilitating the deal and addressing concerns constructively, Damian made the process unnecessarily difficult. His communication style was abrasive, and rather than working towards solutions, he seemed more focused on placing blame and shutting down discussions. Attempts to clarify issues or resolve matters professionally were met with resistance, making what should have been a straightforward transaction an exhausting and unpleasant experience.
What was most disappointing was the complete lack of professionalism and courtesy. Rather than acting as a facilitator, Damian seemed to view the process as a power play, disregarding the importance of constructive dialogue and mutual respect.
Ultimately, dealing with him was an uphill battle, and I would strongly caution others against engaging with Brasier Freeth if this is representative of how they treat potential tenants. Business should be conducted with professionalism, respect, and a willingness to find solutions, qualities that were sorely lacking in my interactions with Damian Sumner.
Jim · 4 August 2025 · Brasier Freeth London
Agent replied · 16 April 2026
Dear Jim,
I am very sorry to read about your experience, this is certainly not the kind of interaction we are used to hearing about. Please could you get in touch with me directly in order to discuss this further and offer our sincerest apologies ahead of being in touch.
Many thanks
Anthony
anthony.appleby@brasierfreeth.com
★★★★★ 5/5
GoogleGraham was great very helpful and made buying our new commercial premises a nice easy process. Thanks highly recommended!
Garage · 29 April 2025 · Brasier Freeth Welwyn Garden City
★★★★★ 1/5
GoogleRating only, no written review.
RAJKUMAR · 22 April 2025 · Brasier Freeth London
★★★★★ 5/5
GoogleWe have used Brasier Freeth in finding new tenants for our hospitality premises in Matlock on two separate occasions. Damian Sumner was totally professional and pro-active throughout the whole process with both parties, including contacting each other in the evenings and weekends to expedite the process. Damian's knowledge of the industry played a major part in securing new tenants at realistic rates, including scheduled rent increases, playing "hard ball" in our favour when necessary, while being polite but firm and resolute. He secured the deals while only considering our interests to the point of taking it personal at times, which I consider to be an asset. I would not hesitate in recommending Damian Sumner and look forward to working with him again at some point in the future.
Adrian · 17 April 2025 · Brasier Freeth London
★★★★★ 5/5
GoogleI initially chose Graham Ricketts of Brasier Freeth to act for us in the sale of 2 industrial units in WGC because of his vast experience in the surrounding area and his down to earth, yet professional, approach. I am pleased that i did and the process has now successfully completed! Graham represented us and Brasier Freeth extremely well. Job well done!!
Nick · 17 April 2025 · Brasier Freeth Welwyn Garden City
★★★★★ 5/5
GoogleIt was great experience working with Neil Saunders and Team at Brasier Freeth LLP. …
Sam · 16 April 2025 · Brasier Freeth Kings Langley
★★★★★ 5/5
GoogleGraham Ricketts has been instrumental in helping us with a recent complicated office sale in Welwyn Garden City. We particularly appreciated his speedy and professional response to emails and questions in an age where that is quite unusual! Highly recommend.
Hazel · 16 April 2025 · Brasier Freeth Kings Langley
Agent replied · 24 August 2024
Many thanks for your kind words, much appreciated. It was a pleasure to act for you on this sale, your commercial and hands on way of dealing with things made the process much easier.
★★★★★ 5/5
GoogleGraham was a delight to work with when we were looking for our office suite. Very professional and efficient. We wouldn’t hesitate to recommend him.
P · 16 April 2025 · Brasier Freeth Kings Langley
★★★★★ 5/5
GoogleDamian Sumner approached us after it was announced that Wilko’s had gone bust. They had been one of our tenants in an investment property located in Matlock, Derbyshire and they had been in occupation for the last 25 years + . Damian took a very pro-active approach & quickly lined up several national brands to take over the lease. Ultimately, the receivers did a deal with Poundland for occupation during the administration period and then Damian represented us in negotiating an ongoing lease with Poundland. All thanks to Damian at Brasier Freeth for taking control of this situation in such a professional but down to earth manner. Thank you .
Steve · 16 April 2025 · Brasier Freeth London
★★★★★ 5/5
GoogleWe had a commercial unit in Chesterfield town centre that had been challenging to lease. Thanks to Damian Sumner of Brasier Freeth, we successfully secured a long-term lease with a Pepe’s Piri Piri chicken franchisee, known for their strong reputation. Damian’s professionalism and expertise were instrumental in achieving this excellent outcome. We highly recommend his services to anyone seeking a dedicated and effective commercial property agent. 
Drage · 16 April 2025 · Brasier Freeth London
★★★★★ 1/5
Googleworst experience I've ever had
Christopher · 1 April 2025 · Brasier Freeth London
Agent replied · 27 December 2025
Hello, we are not aware of what your review relates to. Please contact enquiries@brasierfreeth.com to discuss this with us. Thank you.
★★★★★ 5/5
GoogleDamian Sumner from Brasier Freeth has recently completed two projects for us. In the first he identified a new tenant for a high-street retail property we own in Southport. Our new tenant is a national company with over 160 branches throughout England, Scotland and Wales. We were particularly happy with this tenant because we believe the different 'strands' of their business makes them reasonably recession proof. We're happy with the 10-year lease that was signed and the level of rent that was achieved in what was a relatively difficult time for the high street. Throughout this process, Damian liaised closely with both ourselves and the tenant and completed the deal smoothly and in good time.
The second deal involved a prime-location retail property in Harrogate. We had a somewhat challenging outgoing tenant who was reluctant to engage with us regarding the terminal schedule of dilapidations (TSOD) and a new tenant who needed to gain access to our property at the earliest opportunity. Together with Paul Raitt (a Brasier Freeth surveyor) they managed to negotiate a satisfactory settlement with the outgoing tenant and put in place a 10-year lease with the new tenant. Although completion took a little longer than we anticipated, this was mainly down to the outgoing tenant’s stalling tactics. Damian and Paul maintained a high level of pressure on them to settle whilst keeping the new tenant engaged and informed of all developments.
Damian would appear to have excellent contacts in the retail sector and Paul is extremely knowledgeable in his specialist field. They are both extremely professional as well as being nice people to work with.
I have no hesitation in recommending their services and those of Brasier Freeth very highly.
Constantine · 28 March 2025 · Brasier Freeth London
★★★★★ 5/5
GoogleBrasier Freeth
We have worked with Brasier Freeth since 2017 when we chose them to become the letting agents for our trading estate in Hertford.
We have always had a good working relationship so when it became time to sell the estate they were the obvious choice.
This is when our expectations were exceeded with the way they handled all the complicated procedures for what became a long drawn out process.
The whole team were hugely supportive and delt with all problems and queries in a fast efficient way as they arose.
Nothing was ever too much trouble and we cannot recommend them highly enough. During an incredibly stressful period we were always sure we could rely on their trustworthiness, help and advice.
Janice · 24 March 2025 · Brasier Freeth Kings Langley
★★★★★ 5/5
GoogleVery professional and reliable! A special thanks to Matt who managed very well the transaction.
Emerson · 25 January 2025 · Brasier Freeth Kings Langley
★★★★★ 5/5
GoogleWe worked with Graham Ricketts at Brasier Freeth over the lease for a new base in Elstree. Graham showed incredible patience in getting the deal done and I am eternally grateful for that. Although it took some time, Graham kept his sense of humour throughout - but we got there in the end!
Great firm to deal with.
Tony Hannigan
Chief Operating Officer
Ambulance Transfers.
Tony · 25 January 2025 · Brasier Freeth Kings Langley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.