Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleRichard and his team were really helpful not pushy at all and really patient, I would highly recommend went out of their way to make sure my sale and purchase went through without any hiccups.PositiveProfessionalism
Its · 27 August 2022 · Bradley Bishop Ashford
Agent replied
We're all so pleased for you Vicky. It was tough trying to find the right home - but we got there didn't we! Absolutely delighted that you now have the space you needed. All the very best to you. Thanks for taking the time to review us.
Richard
★★★★★ 5/5
GoogleEveryone I have dealt with at Bradley Bishop was professional, responsive and great at problem solving.
I have to give a special shout out to Edie as she was our first point of contact and made everything possible.PositiveResponsiveness, Quality, Professionalism, Value
Luka · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thanks for the kind words Luka, we hope you and the family love your new home! If you ever need us in the future just call.
Richard, Edie & Lesley
★★★★★ 5/5
GoogleI would definitely be happy to recommend. The team are helpful and enthusiastic at all stage of the process and with their help our house was sold in under a week. They even managed to find us find our new home when our original purchase fell through.PositiveResponsiveness, Quality, Professionalism, Value
Gemma · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thank you Gemma, and thanks for putting your faith in us for the second time. Things fall into place sometimes and although we managed to secure you a buyer almost straight away it doesn't guarantee the rest of the process will be as straightforward. However, after those initial stumbling blocks in trying to find the right house it all came together perfectly! Thanks for your trust and patience, we're all so pleased for you and the family.
All the very best,
Richard, Edie & Lesley.
★★★★★ 5/5
GoogleThey were brilliant from the beginning, they were responsive and it was easy to arrange a viewing, they'd advised on the area and kept in touch throughout the whole process - they always got back when they said they would which was key to making it an easy journey for us. We've also decided that when we come to sell we're hoping that Richard will look after us once more.
Would recommend massively over the other competitors out there who lack genuine and professional service.PositiveResponsiveness, Professionalism
Jordan · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Jordan, thank you. We hope you and Charlotte will be really happy in your new home. Your words are very kind and very much appreciated. We always want to make the process as easy and stress free as possible and we're delighted that you experienced that. You've bought an awesome place and we're sure you'll be very happy there for many years but when the time comes we'd be honoured to represent you.
All the very best to you both,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleHaving used Bradley Bishop on a couple of occasions I can only praise the way they interact with you in a friendly but professional manner. Richard is only too happy to advise and guide you through the marketing of your property which we all know can be frustrating at times. I made the mistake of using a different Estate Agents in Ashford recently and regretted the decision straight away.PositiveResponsiveness, Quality, Professionalism
Denis · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thank you Denis & Janet for your kind words, it's been a pleasure. We're always here if you need us in the future.
Be well,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleA fabulous experience selling my home of 18 years. Richard was so enthusiastic from start to finish - a lovely, gentle family man. You really get a personal service. Nothing is too much trouble. I highly recommend using Richard and his team to sell or buy your home.PositiveResponsiveness, Quality, Professionalism, Value
Sue · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thank you Sue - it was a pleasure to represent you and your lovely home! I loved the character of it, and it's fitting that it's going to someone who understands it and respects its age and its qualities. Everyone's happy, and we like that!!
All the very best for the future,
Richard, Lesley & Edie
★★★★★ 5/5
GoogleI sold and bought my current house through Bradley Bishop. The entire process took a long time but without the exceptional professionalism and commitment from Richard, Leslie and the team, I wouldn’t have got to where I am today in my happy new home. During stressful times, it was the calming reassurance from Bradley Bishop that kept me going.PositiveResponsiveness, Quality, Professionalism, Value
Josh · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Your review means so much to all of us here. We in turn want to thank you for being patient throughout and keeping your faith in us. I'll be honest, I lost a few nights sleep over it too - but we wanted it to happen so much for you and we're delighted that you're in and that you love your new home. Thank you for the wine and chocolates and the kind words in your card - this is one sale that will stay with us all for the long term!
All the very best to you both,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleI had to sell my house due to my divorce. I chose Bradley Bishop to sell my property because I knew that Richard Simpson and his team would not only get me the best possible price for my property, but, more importantly, would treat me with kindness, compassion and honesty at this very difficult time in my life. I truly cannot praise them highly enough and would absolutely recommend that you sell your home with Bradley Bishop.PositiveResponsiveness, Quality, Professionalism, Value
Beverley · 27 August 2022 · Bradley Bishop Ashford
Agent replied
That's a really lovely thing to say Bev, thank you. On a personal note i can't tell you how happy i am to hear from you and that everything is working out. From all of us we send our love, and thanks for putting your faith in us.
Richard
★★★★★ 5/5
GoogleLet's face it, estate agents don't always get a good press, but there are superb gold standard exceptions and Bradley Bishop is a twenty four carat example. Apart from being a total professional, Richard demonstrated a genuine interest in our home and it was clear from the outset that his is anything but a one size fits all approach. Ours was a fairly unusual rural property and he immediately understood that what we were selling was a lifestyle rather than just bricks and mortar and tailored his marketing accordingly. Aided by an excellent team of support staff he guided us through the sales process and, despite the inevitable glitches along the way, supported us at all times with great sensitivity. That made the experience far easier to deal with. We got our sale and that was in no small measure down to the care he took in finding just the right buyers. Richard also has a great sense of humour and was a pleasure to work with. Anyone seeking a genuinely client focused agent to help them through the often stressful process of selling their home need look no further than Bradley Bishop.PositiveResponsiveness, Quality, Professionalism, Value
David · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thank you for your kind words David and Catherine. It was an absolute pleasure to represent you. We're delighted that you got to the place you needed to be geographically and are keeping everything crossed that you find a home that you love close to the grandchildren - we understand how important that is. Thanks for sticking with us when there were bumps along the road - the non mortgageable bit being the trickiest of the bumps - but we got there in the end!
We're here if you need any advice with the onward purchase so just call or email.
Take care,
Richard, Edie and Lesley
★★★★★ 5/5
GoogleWe chose Bradley Bishop as we had used them before for a property that wasnt our own. We were as impressed with them now as we were then. From the outset, I felt at ease by speaking to someone and the response to my going forward was just as good. We felt that we were listened to, there was no pressure to decide anything and the experience was pleasant from begining to the end. Richard is easy going but effiecient as very professional and someone that you can talk to. The advice was good but again, no pressure to take that advice. We have no negative comments to make at all.
We would not hesitate to use Bradly Bishop in any future sales.PositiveResponsiveness, Quality, Professionalism, Value
Michael · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Deborah & Michael, thank you for taking the time to write a review. I've always driven past your home and loved it, and the opportunity to represent you was a real honour. Thanks for being so accommodating and flexible - it's not often we get invited to make ourselves a drink during viewings in a "just help yourself" manner, but that's you two all over. It's been a real pleasure and i hope your new home is everything you hope for. You absolutely deserve it!
Thanks again,
Richard
★★★★★ 5/5
GoogleA great company for selling your house but in addition to this they have a lot of knowledge on the whole selling & buying process which they are happy to share with you. Friendly and efficient service but what I liked most was they they aren’t pushy like some agents are. They let you make decisions in your own time without calling or emailing every day. They are however, speedy to respond if you have questions or queries. We have no plans to move in the near future but if we were then Bradly Bishop would be the first call we would make. Highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Chris · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thanks Chris, it was a journey wasn't it! We're so pleased that you and Nikki are happy and we feel really honoured to have been chosen by you. There's lots of estate agents in Ashford and we're delighted that we were the ones that made a difference. If you ever need us again we'll be ready!!
★★★★★ 5/5
GoogleThroughout the whole process Bradley Bishop were amazing. Right from the beginning they helped with every step in selling and in our purchase of our new property. Richard was particularly great, going above and beyond what I would expect an estate agent to do. It was personal and professional throughout. We received a fair price for our old home and purchased a great new home which we are so happy in. Thank you Bradley Bishop for all your help.PositiveResponsiveness, Quality, Professionalism, Value
Adam · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Thank you Adam, we're really pleased you love your new home. We hope you and the family will be happy there for many years to come. It was an absolute pleasure to represent you - thank you for choosing us as your agent.
All the very best,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleWe decided to use Bradley Bishop to sell our parents house. We were not sure what to expect as it has been years since we have had to do anything in this area. Richard made us feel at ease from the start assuring us that there would be no problems securing a sale. Within twenty four hours he had found us a buyer and a sale was agreed fantastic news. Richard and his team were so professional at dealing with the sale it only took two months from start to completion, i cannot praise them highly enough as this is a team that is dedicated to their work but also treat you with respect.PositiveResponsiveness, Quality, Professionalism, Value
Pam · 27 August 2022 · Bradley Bishop Ashford
Agent replied
Pam & David you're very kind, when you put it like that it all sounds so simple doesn't it! Thank you so much for choosing us, it was a real pleasure to represent you.
We're always here if you need us in the future,
Richard, Edie & Lesley
★★★★★ 1/5
Googlei used the ashford branch in kent, and after that i would say avoid these people like the plague. they gave me the worst buying experience i have ever had. i am convinced that they played myself and the seller against each other in order to push the price up. if it hadn't have cost me so much to pull out of the purchase i would have done. i would never use these people again.
Andrew · 19 May 2022 · Bradley Bishop Ashford
Agent replied
Hi Andrew. I'll be honest, we're very surprised by this review. At no point during the process of buying did you express to us that you were unhappy with our service. If you had then maybe you feeling like this could have been avoided.
At the point of agreeing the sale we had you and another client who'd offered on the property. We recommended you to our vendor over the other client as you were in a better position as an investor, even though the other client had offered a higher amount. If we were only trying to get the best price we would have recommended the other client, but your situation and understanding of the process set you above them and i thought you'd be a good client to work with.
We presented both offers to our vendor and they went with our recommendation of buyer - which was you. You instructed your choice of solicitor (not ours - so i can't comment on why they would've charged you if you'd pulled out) and since then you've worked with our progression team and I've only heard good things.
The price of the apartment has gone up since you agreed the sale (in fact an identical one in the next block sold 3 months ago for more than you paid) which is good news for you. As you decided to rent it out we dropped the keys off to the lettings agent as you requested last week, no fuss, no problems and when the lettings agent asked me what you were like i said "he's a lovely chap" so to be honest Andrew I'm a bit lost with what to say.
Customer service is of paramount importance to us. If you look at our previous reviews you'll see that.. and if we've made a mistake and need to learn from it then we will. We're human - we're not a big corporate company. I'm happy to talk about this. My mobile number is 07542723261. It's bank holiday but you can call. I'd much rather have a conversation than publicly go back and forth. It's a shame we didn't do that before.
Richard
★★★★★ 5/5
GoogleWe have used Bradley Bishop a couple of times, all the staff I have spoken with have been so helpful and supportive in doing all they can to make selling a home an easy process. Compared to other agents Bradley Bishop have a lovely family feel. We would not use anyone else to sell our home. Edie and Richard have been fantastic. Thank you!😊
Mandy · 19 May 2022 · Bradley Bishop Ashford
Agent replied
Thank you Mandy, it's been a pleasure! If you ever need us in the future then we'd be proud to represent you again.
All the very best,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleWe could not of been more impressed by Bradley Bishop when selling our house. The house sold in less than 5 days over asking price, thanks to the help of such a incredible team. Everyone was incredibly supportive, amazing and friendly. Recommend to anyone. Thank you so much for selling our home so we could move onto our next chapter of life.
Emma · 19 May 2022 · Bradley Bishop Ashford
Agent replied
..and what a chapter it's going to be! We're very excited for you!
Thank you so much for choosing us, it's genuinely been a pleasure working for you. If you ever need us in the future then just say the word and we'll be there.
All the best to you,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleWe’re a first time buyer and our experience with Bradley bishop has been excellent. They’re very quick and efficient with calls, emails and always updates the situation. We’re definitely using them in the future and highly recommending to anyone that is looking to purchase a house. Special thank you to Edie for her excellent service and making the process straightforward.
Soniya · 19 April 2022 · Bradley Bishop Ashford
Agent replied
Soniya, you're very kind. Its been a real pleasure to help you. All the very best for the future in your new home!!
Thank you for your lovely review,
Edie, Richard and Lesley
★★★★★ 5/5
GoogleGreat website
Gerard · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Thanks Gerard, we're pleased you like it- it's actually being revamped as we speak - we hope you like the new one even more when it's live!
★★★★★ 5/5
GoogleVery good estate agent of Ashford, Kent
Ramesh · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Thank you Ramesh, it's a pleasure to have been of service!
★★★★★ 5/5
Googleproperty sold quickly, and was kept informed along the way,from 1st contact with Richard through to finish.Well done to all at Bradley Bishop
Dennis · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Thank you Dennis, we really appreciate your kind words. It was a pleasure to represent you and your family.
All the very best,
Richard, Lesley & Edie
★★★★★ 5/5
GoogleBradley Bishop have been a huge part of our lives over the past 4/5 years, they helped us when we were looking to buy our first home as a couple and then they helped us sell our home so we could start our life as a family of 4.
We would highly recommend Richard and the team to anybody, we cannot thank them enough for their support, guidance and help!
Natalie · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Natalie & David, that's such a glowing review anyone would think that we wrote it.. (and we know in the wide world of estate agency that can happen!!) It's been a joy working both with you and for you over the years. I remember showing you around the house at Silver Hill Road years ago as first time buyers, and now you're in your new home as a family of 4 - it's so exciting!
We wish you all the very best, and know that we're always here if you need us. You may be out of the area we cover, but we're always on the phone if you need any guidance or help in the future.
Thanks for choosing us,
Richard
★★★★★ 5/5
GoogleWe purchased our first home through this company and Richard and Lesley were great, and were especially helpful when we faced difficulties through solicitors.
We would highly recommend them.
Connor · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Thanks guys- it's a big exciting/daunting thing buying your first home - we're so pleased for you both. It was our pleasure to have been of service!
(and thank you for the flowers - very thoughtful of you!)
All the very best,
Richard, Edie & Lesley
★★★★★ 5/5
GoogleGreat service and friendly team at Bradley Bishop with a flexible approach concerning the recent purchase of my flat. Would definitely use them in the future and recommend.Thank you Richard and Edie.
Wesley · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Wesley, we really hope you'll be happy in your new home - thank you for taking time to review us, and if you ever need us in the future we'll be there!
All the very best,
Richard & Edie
★★★★★ 5/5
GoogleRichard and the team were fantastic in helping guide us in the right direction with regards to buying our first home and getting on the housing ladder. They were available to talk to always, and very responsive with emails and calls. They helped us establish what we needed, and also contacted us when new houses came on the market that suited what we were after. I cannot thank these guys enough for what they did for us. I will definitely be using them when it’s time to remove and could not recommend them enough!
Alex · 15 March 2022 · Bradley Bishop Ashford
Agent replied
Thanks guys - that's a lovely start to our Monday morning! We're so pleased for you, buying your first home is a huge step and we're honoured to have been part of the journey. Enjoy your new home and if you ever need us in the future just call and we'll be ready!
All the very best,
Richard, Edie & Lesley
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