Trusted Agent profile
★★★★★
486 reviews across 2 offices and 3 platforms
Bradford and Howley has two offices, in Harpenden and St. Albans. Together they have 486 reviews on three platforms, rated 5.0 out of 5 overall.
467
Reviews on Google
All 2 offices
18
Reviews on Facebook
All 2 offices
1
Reviews on Trustpilot
Business-wide
Bradford and Howley's two offices, most reviewed first. Each has its own page.
Showing 466 reviews on Google only. Show every review
5/5
GoogleThank you so much to Mandy and David. You were excellent from start to finish in relation to my house purchase. -A very friendly and helpful team. I very much appreciate how efficiently you got back to me in relation to any queries I raised. The transaction went very smoothly. Thanks again.
Thank you so much for the positive comments - customer feedback is very important to all the team at Bradford and Howley.
5/5
GoogleI sold and purchased through Bradford & Howley excellent service great communications and were very professional throughout. Particularly impressed at how quickly they were able to get our house listed and under offer.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your positive review - the whole team at Bradford and Howley always endeavour to be professional but personable to ensure a fantastic experience.
5/5
GoogleWe completed our move through Bradford & Howley on 25th August. This is the second time we have sold through B&H and both occasions were very good experiences. A particular shout out to Mandy Atkins who was always cool and always responded promptly.
Hi Keith, many thanks for taking the time to write such a complimentary review. Bradford and Howley pride themselves on customer service so it is always very rewarding to hear such positive comments.
5/5
GoogleFrom start to finish the service from Bradford & Howley was brilliant. We were impressed with the quality of the marketing, as well as the advice and support we received throughout the process. I wouldn't hesitate to recommend them.PositiveResponsiveness, Quality, Professionalism, Value
The whole team at Bradford and Howley really appreciate your recommendation. We always work hard to ensure a positive experience and customer service is extremely important to us.
5/5
GoogleI have been looking to sell my flat in London W9, and Mandy James was extremely helpful and knowledgeable in her recommendations. A local agent, part of the GUILD, contacted me the next day to book a valuation, and I received a comprehensive valuation and Sale T&C package two days after that. I was very impressed and would not hesitate to recommend Mandy James to whoever is keen to sell their property quickly and efficiently.PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for the positive comments and feedback. The whole team at Bradford and Howley really appreciate the review.
5/5
GoogleWe had a good experience purchasing a property through Bradford & Howley. As well as being responsive and professional, the whole team are really friendly and cheerful which makes for an enjoyable experience! We got some good recommendations of local builders and a cute welcome pack when we completed!PositiveResponsiveness, Professionalism
Hi Catherine, many thanks for all your comments - we are so pleased you had such a positive experience and would be delighted to help you again at any point in the future.
5/5
GoogleWe are very satisfied with Bradford & Howley in purchasing & letting our house in the same time. I have to say Mandy James is a wonderful communicator, very experienced during the process as an estate agent. She is such helpful & supportive in providing us with plenty of useful resources when I have the house redecorated before letting it out. A excellent team from brilliant Bradford & Howley Harpenden!!!PositiveResponsiveness, Quality, Professionalism, Value
Many thanks for sending through such a positive review - your comments are appreciated by the whole team at Bradford and Howley in Harpenden but especially Mandy James.
5/5
GoogleRating only, no written review.
Thank you very much for the 5- star review, Leron - best wishes, the Bradford & Howley team at Marshalswick.
5/5
GoogleRating only, no written review.
Thank you very much for the 5- star review - best wishes, the Bradford & Howley team at Marshalswick.
5/5
GoogleRating only, no written review.
Thank you for leaving us 5- stars Brandon! We wish you all the best, from the team at Marshalswick.
5/5
GoogleRating only, no written review.
Thank you for your 5- star review, Tom. Best wishes, the team at Marshalswick.
5/5
GoogleRating only, no written review.
Thank you very much for your 5- star review, Jenny, we really appreciate it. Wishing you all the best, the team at Marshalswick.
5/5
GoogleRating only, no written review.
Thank you for the 5- star review, Thomas! Best wishes, Sam & Ciaran.
5/5
GoogleRating only, no written review.
Thank you for your 5- star review, Steve, we really appreciate this. Best wishes, Sam & Ciaran.
5/5
GoogleGreat service
Thanks for the 5- star rating Charlie, we really appreciate this. All the best, the team at Marshalswick.
5/5
GoogleI found the staff at Marshalswick to be very professional, friendly and responsive to my questions.
Thank you very much for the 5- star review, Mr Merchant - best wishes, the Bradford & Howley team at Marshalswick.
5/5
GoogleVery good service by Ciaran Murphy, highly recommend Bradford & Howley.
Thank you for the 5- star feedback - I really appreciate you taking the time to post this for me. Thanks again, Ciaran.
5/5
GoogleA great office to do business with, knowledgable, friendly, efficient and they do what they say they’ll do. I can’t recommend highly enough.
Thank you for posting your 5- star feedback, John. Regards, the team at Marshalswick.
5/5
GoogleCiaran was super helpful. Fantastic bunch of people, highly recommended!
Thank you very much for your kind 5- star feedback Shiv, I really appreciate you taking the time to place this up for me. Best wishes, Ciaran.
5/5
GoogleWe had a great experience with Ciaran Murphy and Sam Symonds, they are professional and provide the best service.PositiveQuality, Value
Thanks for the amazing 5- star feedback Mr Nung, we really appreciate you taking the time to leave this for us. Best wishes, Ciaran & Sam.
5/5
GoogleI appreciate Ciaran providing us detailed introduction to the property when we were viewing the property, and also giving us prompt reply on query through email.PositiveResponsiveness
Thank you for the amazing 5- star feedback Raymond. Thanks, Ciaran.
5/5
GoogleGreat service all round. Got back to me straight away with any little problem or question I had. Wouldn’t hesitate to use these guys again if and when I move in the future
Thank you very much for the kind 5- star feedback, Chris. Best wishes, the team at Marshalswick.
5/5
GoogleAFTER 3 DIFFERENT ESTATE AGENTS VISITED MY MUMS PROPERTY TO SELL WE CHOOSE SAM SYMONDS NOT ONLY BECAUSE HE KNEW WHAT HE WAS TALKING ABOUT AND JUST A.VERY NICE GUY. I WAS VERY.IMPRESSED WITH ALL THE MARKETING HE DID ALONG WITH CIARAN,. ANOTHER NICE GUY. CIARON DID.AN AMAZING JOB WITH GETTING.THE.PROPERTY OUT TO IVESTERS /PUBLIC AND WITHIN 5 WEEKS THEY SOLD THE FLAT. AMAZING TEAM WORK. IF YOUR LOOKING TO SELL. OR BUY USE THIS AGENT. THEY ARE.HIGHLY RECCOMMENDED.
Thank you for your fantastic 5- star feedback, Deborah, it's much appreciated. We wish you all the best, Sam & Ciaran.
5/5
GoogleCiaran Murphy was very helpful with our search in properties, he was very patient and friendly, would definitely recommend!
Thanks so much for the 5- star review - it's been great helping you within your local St Albans property search. Regards, Ciaran.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bradford and Howley is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Bradford and Howley is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2022, 2026.
EA Masters by year, 20222022 2 Gold across two branches EA Masters 2022 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
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Harpenden has the most, with 244 reviews rated 4.9 out of 5, followed by St. Albans with 243.
The two Bradford and Howley offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold and St. Albans won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2022.
