★★★★★ 5/5
GoogleWe had a positive rental experience with Bracketts estate agent. We’d like to thank Damon and Hannah for their help throughout. Their communication was clear, concise, and timely, making the entire process straightforward from start to finish. They were always ready to assist, answering all our questions promptly and providing the necessary help when needed. The whole process from agreeing the rental, doing all the checks, moving in and inventory, giving notice and moving out was smooth. Thank you!
Jaz · 15 November 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Jaz, that's wonderful to get your feedback on our rentals team. We're very grateful that you took the time to share your experience.
Damon and Hannah send their best wishes and were very pleased to have you as tenants.
We all wish you the very best of everything in your new home :)
★★★★★ 5/5
GoogleA sincere and enormous thank you to the team at Bracketts. Kim, Niina, Sarah, Jane, and Matt have been with me every step of the way through a long house sale process. Professional, friendly, attentive, responsive, and caring - I always knew I could count on them. If you're reading this and wondering whether they're the right agent for you, please take my word and go for it. Thank you all; I'll actually miss you! Best wishes, Matt
Matthew · 16 October 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Matthew
We’re all so pleased for you and are really grateful that you’ve left such a glowing review - we’ll miss you too ! It can be quite a long path to walk, and we’re there every step of the way with you to hopefully make the journey as straightforward as possible. All the very best for the future and don’t hesitate to ask if we can be of any further help. Best wishes, Sarah
★★★★★ 5/5
GoogleWe purchased a property through Bracketts, and they were extremely helpful. Jane Matthews and team were contactable and always very helpful. I felt like they tried to get the sale through for both parties and made the process very collaborative. They were very communicative with solicitors and provided a joined up approach.
Matt · 16 October 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Matt
It was a pleasure to deal with you on your purchase.
We wish all buyers could be as proactive and organised as you.
You have bought a great house in a wonderful area and we all send our best wishes to you and your family in your new home.
If we can be of any help in the future, please do not hesitate to ask :)
★★★★★ 5/5
GoogleI recently moved house and Bracketts conducted both the selling of my house and the buying of my new one. The whole team ran like a well oiled machine. Their communication was excellent, never pushy, always knowledgeable. They make what can be a stressful life event as smooth as possible. Thank you Bracketts.
Zerrin · 24 September 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
Thank you so much Zerrin for the feedback and wonderful biscuits...glad we managed to get your sale and purchase all sorted via our Tonbridge office.
We wish you you well in your beautiful new home and look forward to seeing what you do to it.
★★★★★ 1/5
GoogleSpoke to enquire about a letting with a awful very rude & abrasive lady by the name of Rebecca Chapman talks down to you and immediately asks you what you do for a living then judge's you based on your profession! Steer clear plenty more agents out there that treat people with a bit of respect......
K · 16 September 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hello J.
We are terribly sorry for any misunderstanding. Could you please call the office and we would be delighted to help if we can. I know our lettings department usually have multiple tenants for each property and I'm sorry if it may seem intrusive if they ask personal questions but this would ensure you are able to pass the credit checks that need to be made on any potential tenant. Perhaps that wasn't conveyed to you very well? Please feel free to contact us if we can be of any help in the future.
★★★★★ 5/5
GoogleWe sold our property through the office in Tunbridge Wells. They kept us up to date throughout, sending us weekly emails. They were always quick to respond, gave helpful advice and resulted in a successful sale.
Dan · 16 September 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Dan. Thank you for leaving a five star review for our Tunbridge Wells sales team. We were really pleased to have worked with you and hope we can help you again in the future. Best wishes from the whole team :)
★★★★★ 5/5
GoogleBrackets were handling the letting of an house near Tunbridge Wells. I went to view the house and liked it so much I offered which was accepted. I can say without reservation that the service that I (the potential tenant) received from Brackets - throughout the process, was exemplary and I am extremely grateful to the team. Top marks...!
Steven · 16 September 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Steven, we all send you our very best wishes in your new home.
If we can ever be of help in the future, please give us a call :)
★★★★★ 5/5
GoogleWe were recommended Tyson and Bracketts by a firm we have used previously which is always a good sign. They were very responsive and we had a date booked for the survey promptly. The quality of the report and follow up support was top notch. Would highly recommend. Tom
Tom · 16 September 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Tom, thank you for taking the time to leave this review for Tyson (and Bracketts) - he really appreciates your comments and feedback. If you ever need any help in the future, Tyson and the whole team at Bracketts would love to hear from you.
★★★★★ 5/5
GoogleI would highly recommend brackets, special thanks to Jamie and Lucy for navigating all the bumps in the road of my house sale. Very professional, answered all queries efficiently using their knowledge of the Tonbridge housing market!
Hannah · 25 August 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 24 August 2024
Fantastic. Thank you for the review.
We are lucky to have a great team and it is great to receive positive comments.
★★★★★ 1/5
GoogleNope, no mistake. I love how condescending your replies to bad reviews are, though. Very professional 👍 …
A · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hello A
In order that we can help you, please contact the office on
01892 533 733
Please let us put right what you think has gone wrong? Just leaving an anonymous review for no known reason is really confusing, and we'd genuinely like to see how we can help you
★★★★★ 5/5
GoogleWorked with Tyson - great experience, thorough, patient, knowledgeable. Highly recommended.
Mark · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Mark
Thanks for your review - this is a great summary of Tyson isn't it !.
Wishing you all the best, and hope we can be of help in the future.
★★★★★ 5/5
GoogleRebecca was amazing from start to finish, everything has been completed in just a few days.
Fantastic service.
Hayley · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Hayley
Thank you for taking the time to leave this 5 * review for Becky and and our lettings department and your kind words have been passed to Becky. The whole team at Bracketts send our very best wishes to you in your new home. If we can help in the future, then we'd love to hear from you. Best wishes from Becky and the whole team at Bracketts.
★★★★★ 5/5
GoogleMax was an absolute delight to communicate with from start to finish when renting a flat with Bracketts.
Jessica · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Jessica
Thank you so much for the glowing review for our lettings team and Max which I have passed on to him. We all send our very best wishes and if we can ever be of any help in the future, please do not hesitate to get in touch :)
★★★★★ 5/5
GoogleI have just completed a flat rental with Bracketts and it was a complete pleasure to deal with Rebecca, Janie, & Max, they were so helpful. Very much highly recommended.
Glen · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Dear Glen
Thank you for the glowing review for our lettings team. They send you their best wishes in your new home. We're all here if we can be of any help in the future. :)
★★★★★ 5/5
GoogleWe‘ve had two surveys done by Bracketts in recent years and have been really pleased with the level of advice for both. A prompt and professional service, with helpful follow up advice after solicitors queries.
Sophie · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Sophie
Thanks for the great feedback for our survey team which I've passed on to them. We all really appreciate you taking time to leave this review.
If we can be of help in the future., please do not hesitate to contact us.
Sending best wishes from everyone at Bracketts :)
★★★★★ 5/5
GoogleRebecca was absolutely fantastic in helping me find a new home, after a bit of a traumatic time.
She took on board all my requirements, and within 48hrs I had a place to live! Rebecca was communicative and helpful throughout the whole process of referencing and move in time lines.
I've now been allocated another member of the team to help manage my tenancy and the support from Hannah is as equally brilliant. I would 100% recommend them.
Charlotte · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Charlotte
Thank you so much for taking the time to leave this review for Becky and our lettings team. They are a brilliant team and its wonderful that they made this move so painless for you. Hannah will look after you during your tenancy, and we're all here if you ever need any help. Call and in and say hello whenever you're passing by.
Best wishes from Becky, Hannah, and the whole team here at Bracketts :)
★★★★★ 5/5
GoogleMy family had a wonderful tenancy under Bracketts. Over the 2 years, the services were excellent and timely. We would like to express our sincere thank to Damon for being polite, supportive, flexible and helpful. Damon has been responsive to our enquiries and provided suitable support especially during emergency situations. Would definitely recommend.
Thomas · 17 August 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Thomas. I've passed your kind words to Damon, who says
“Thank you so much for your positive feedback. Wishing you and your family well in your new home"
Bracketts, and our landlords do our best to make sure our tenants are treated like our family, and their homes respected and maintained professionally so its great that you took time to leave this review. Not all landlords, and lettings agents are the same, and its great to have 'proof' so we really appreciate your kind review.
Thank you from the whole team, and hope we can help in the future.
★★★★★ 5/5
GoogleRuth in the Rental Department found us our lovely home and Grateful for her help in securing it. Would recommend Bracketts Rental Tonbridge
Angela · 26 July 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
Thanks Angela and we hope you enjoy your new home
★★★★★ 5/5
GoogleThe team at Bracketts Tonbridge have been great. They always went beyond to make the whole process go smoothly.
Highly recommended 👍 …
Tashi · 26 July 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
Many thanks for your 5* review. It means a lot to us. We hope you enjoy your new home.
★★★★★ 5/5
GoogleI can't praise highly enough the first class service I received from the lettings team of Max and Rebecca. Bracketts showed a level of integrity and professionalism that no other local agent came close to!
Damon · 18 July 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Damon
Thank you for this lovely review for the lettings team which has been passed to them. If we can ever be of any help in the future, please do not hesitate to contact us.
Best wishes from the whole team here at Bracketts
★★★★★ 5/5
GoogleWendy’s attention to detail was second to none. Legal advice from Wendy was very helpful. When the time is right, we will definitely come back to Bracketts to rent future properties out. Thank you Bracketts for making things so simple
Julie · 18 July 2023 · Bracketts Chartered Surveyors Tunbridge Wells
Agent replied · 12 June 2024
Hi Julie, thank you for taking the time to leave this glowing review, it is very much appreciated, and we hope to hear from you again.
Best wishes from the whole team at Bracketts
★★★★★ 5/5
GoogleVery professional and friendly. They answered queries quickly.
Melanie · 21 June 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
many thanks
★★★★★ 5/5
GoogleFantastic company the staff are very knowable and very efficient. Top quality experience would highly recommend 👌 …
Nathan · 21 June 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
Thank you for your 5* review
★★★★★ 5/5
GoogleVery profesional service, without any problems.
Once Ruth explained you what you need to do evrythink looks so easy.
Best staff !
Marcin · 21 June 2023 · Bracketts Chartered Surveyors Tonbridge
Agent replied · 20 June 2024
Thank you so much for your kind words! We really appreciate your positive review and it was great to work with you.
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