5/5
Supremely good advice and help over an extended period . Couldn't have wanted more.
Agent replied · 12 June 2024
Hi Ian, thank you for your kind review, we were pleased to be able to help you and send our very best wishes
Trusted Agent profile
★★★★★
317 reviews across 2 offices and 2 platforms
Bracketts Chartered Surveyors has two offices, in Tunbridge Wells and Tonbridge. Together they have 317 reviews on two platforms, rated 4.6 out of 5 overall.
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Bracketts Chartered Surveyors's two offices, most reviewed first. Each has its own page.
Showing 301 reviews on Google only. Show every review
5/5
Supremely good advice and help over an extended period . Couldn't have wanted more.
Hi Ian, thank you for your kind review, we were pleased to be able to help you and send our very best wishes
4/5
Great customer service once the offer on the property was received.
Many thanks for your kind review - we hope you've settled well in your new home
5/5
Bracketts and Kim especially, we're faultless the whole way through the process. 10/10
HI Peter, that's very kind of you to take the trouble to leave us a review and your kind words. Sending best wishes from the whole team at Bracketts
5/5
Thanks to Anna and the team at Brackets who offer a quality service. Great communication and handling of our recent sale. I can not recommend them highly enough.
Thank you for your kind review- it is very much appreciated.
5/5
I have recently sold a house through Bracketts, Kim and his Team were most helpful and a delight to sell with - I would have no hesitation in recommending them. Many thanks 5 stars well deserved!
5/5
We want to say a big thank you to Kim Stephenson and his team for providing us with outstanding service from the moment we first enquired about a property on their books. Always friendly, professional and patient, especially when we asked to see the property several times prior to making an offer. Kim was very attentive and followed up all our questions with the vendor in a thorough and timely manner. We were also very impressed with the service we received from Phil and Helen. They could not have been more helpful or courteous. The icing on the cake came when Phil gave me a bottle of champagne when I went to collect the keys for our new home.
Hi Roger, Thank you so much for your 5 star review - it is much appreciated. Sending our best wishes from all the team here @ Bracketts
5/5
Bracketts efforts in selling my mother's home were sensitive, knowledgeable and finely tuned to the market.Their valuation proved accurate and successful. Regular updates and communication throughout were excellent and their personal service in minding the property a great comfort at a difficult time.
Hi Simon, thank you for your kind review - we were pleased to have been able to help you. Sending my best wishes, Sarah
5/5
I would highly recommend Bracketts in Tunbridge wells. Coming from a customer service background you really notice when people go that extra mile and the team in bracketts In Tunbridge wells certainly do just that. A huge thank you in particular to Phil who has been so efficient and helpful and talked us through the process every step of the way, and really kept me and my partner updated throughout the process. Thank you also to Kim & Helen. Very happy customers. Elle & Josh
Dear Elle and Josh. Thank you for your kind review - it is very much appreciated. Best wishes from all the team :)
5/5
Kim and the team at Bracketts were fantastic to deal with throughout our house purchase. We had a bit of a rocky road with significant problems coming up in the survey...and a tricky chain as well, but Kim kept on top of everything and helped us through the negotiations. He even went out of his way to hand deliver documents to us on one occasion. Thank you Kim and Bracketts - We are very happy in our new home!
Hi Jennifer Many thanks for your 5 star review - it is much appreciated. Sending our very best wishes to you from the whole team here at Bracketts :)
5/5
I have recently been in discussions with Darrell with a view to securing some office space in TW. Bracketts' approach has been welcoming, professional and friendly throughout and I would highly recommend them.
5/5
Bracketts, Tunbridge Wells were a joy to deal with right from the start. Anna came out to value initially and then I dealt with Phil for sales progressing. I achieved an excellent price for my property and dealing with Phil on a weekly basis was nothing short of a joy. Professional, friendly, helpful, efficient and all you could want in an agent. I can't say enough good things about this branch. I am happy I chose Bracketts for my sale.
4/5
Just bought a house with Sarah, Helen and team and it is the first time we have experienced a pleasant journey with buying a house. The team were very friendly and very accommodating. Thanks guys and i would defiantly use the the team again. Ollie and Uma
5/5
Sarah from Bracketts managed the sale of our house in the village area of Tunbridge Wells. On her initial visit she highlighted improvements we could make to best prepare the house for sale. Sarah is very experienced, with an excellent understanding of the market in our area and justified the sale price she proposed we put our house. Sarah provided a very professional service throughout and kept us up to date with feedback from viewings. When negotiating “sale agreed”, Sarah was an excellent facilitator between us and the new buyers. Any issues raised by the buyers were dealt with by Sarah, and the residential team at Brackkets, in a timely fashion to ensure completion occurred on time and co-ordinated perfectly with our related purchase. I would highly recommend Sarah and the rest of the residential team at Bracketts.
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Tunbridge Wells has the most, with 185 reviews rated 4.4 out of 5, followed by Tonbridge with 132.
The two Bracketts Chartered Surveyors offices, by town:
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