Trusted Agent profile
★★★★★
550 reviews across 2 offices and 2 platforms
Bovis Homes Cotswolds has two offices, in Twigworth and Cheltenham. Together they have 550 reviews on two platforms, rated 2.5 out of 5 overall.
38
Reviews on Google
All 2 offices
512
Reviews on Trustpilot
Business-wide
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Bovis Homes Cotswolds's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotThe buying experience was very easy
The buying experience was very easy, Erin (sales agent) has been very helpful as we progressed to agreement
Hi Tony, We're so glad to hear about your smooth buying experience and appreciate your kind words. We value your feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotBirch on the Cornish Quarter
Although we did experience a significant delay to the build of our new property (A Birch on the Cornish Quarter in Wadebridge), the care shown to us by the Bovis Team both before and (importantly) after we moved in has been exceptional. In particular, the following staff have gone above and beyond to ensure our experience has been a really positive one: the truly excellent Charlotte Pearce in the Sales Team, Paul the Site Manager, Adam Purvis in the Site Team coordinating everything, Darren in the Customer Care Team efficiently fixing our snags and not forgetting Andreas the incredibly helpful 'Gate Keeper' on site. We have felt all along that the staff genuinely care about our moving-in experience, so that we can really enjoy our new home without worry and anxiety. All the staff we have encountered have been pleasant, responsive and effective in supporting us.
Hi Stephen, We truly appreciate you taking the time to share your positive experience. We are genuinely pleased to hear that, despite the initial delay, our team's dedication and care made such a significant difference in your moving-in journey. It is wonderful to know that our colleagues went above and beyond to ensure you could enjoy your new home without worry. We are committed to providing exceptional support and are glad to know this was reflected in your interactions with our team. Your feedback is invaluable to us, and we are delighted that we could make your experience a positive one. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotWe visited Megan at the Whiteley…
We visited Megan at the Whiteley meadows development to discuss the options available for our current situation. We came away excited about the possibilities and will be returning once we are in a position to buy. Thank you Megan and Team for a great experience.
Hi Hattie, We are so pleased to hear that your visit to the Whiteley Meadows development was such a positive experience. It's wonderful that you left feeling excited about the possibilities, and we look forward to welcoming you back when you're ready to proceed. Kind Regards, Kobi Bovis Homes
4/5
TrustpilotThe environment is good
The environment is good, houses are good. The staff - Wendy is very nice and helpful
Hi Gary, We're so happy to hear you enjoyed our environment and homes! We appreciate your kind words about our team. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotFantastic and welcoming experience from…
Fantastic and welcoming experience from first views to reserving. Explains everything clearly and fabtastic with our 2 children as well. The show houses made us want to switch from a potential other builder of homes which we were close to reserving. Homes look to be of high quality and perfect for our next home. We are very excited to continue the process and move into our new home.
Hi Sean, We are so pleased to hear that your experience with us has been so welcoming and positive, especially with your children. It's wonderful that our show homes have made such a strong impression and that you're excited about the quality of our homes. We look forward to helping you move into your new home! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotTara at Sunnybower
Tara was extremely helpful and made us feel very comfortable at the Sunny Bower Office today
Hi Anonymous, We're so glad to hear our team member provided such a comfortable and helpful experience during your visit. We appreciate you recognizing their dedication and expertise. Thank you for sharing your positive feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotVery helpful particularly Rod and Gav
Rating only, no written review.
4/5
TrustpilotFlip has been wonderful fr start ,she…
Flip has been wonderful fr start ,she is very caring & informing us as you proceed so far,well we haven't come to the end finish yet,we have only started with the reservation,wait & see.
5/5
TrustpilotPurchased a New Home
5/5
TrustpilotQuality house,not 3 stories,staff very…
Quality house,not 3 stories,staff very helpful
5/5
TrustpilotI had a very positive experience…
I had a very positive experience working with Rhodri. Throughout the process he was professional, approachable, and always happy to answer any questions I had.
Hi william francis, We're so glad you had such a positive experience. It's wonderful to hear our team member was professional and informative, making the process seamless. Thank you for your kind words! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotHaving bought my new build in February…
Having bought my new build in February and moved in the beginning of March I cannot thank Nick and all his team for everything they have done for me, nothing was too much trouble for him.
Hi Mrs Margaretc clemans, We're so happy to hear about your fantastic experience with us! It's wonderful that our team made your transition smooth. Thank you for your kind words. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotExcellent warm welcome
Very friendly and helpful greeting and very accommodating considering we turned up late on a Saturday. Would recommend.
Hi Tom, We are so glad to hear you had a friendly and accommodating experience with us, even with your late arrival. We appreciate your recommendation. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotVery good!!!!
Very good!!!!!
Hi Iulian, Thank you for taking the time to leave us a review, we appreciate your feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotFantastic Site
On my visit to Hollin Bank I was greeted to warm greeting and friendly smile. Rhodri who was on site was extremely knowledgeable and approachable. He talked through the whole development and showed all the different house types available and put my mind at complete ease.
Hi Marcus, We're so pleased to hear about your positive experience and that our team member was knowledgeable and approachable. It's wonderful that you found the homes stunning and the location ideal. Thank you for your kind words! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotI had a viewing of a home last week and…
I had a viewing of a home last week and met Rod. He was excellent in every aspect of the process, professional, knowledgeable, friendly, and very helpful. He answered all my questions clearly and made the viewing experience smooth and enjoyable. I would highly recommend Rod to anyone looking for outstanding service.
Hi Lijesh Kj, We are so pleased to hear about your excellent experience with our team member. We appreciate you sharing your positive feedback. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotWe had viewing of the property and I…
We had viewing of the property and I would really loved the way Mr.Rod handled it.He literally nailed it with his customer relation skills and it was great to meet him.He was so pleasant through out the appointed and I would definitely recommend him if some one is looking to buy a home.Thank you so much
Hi Frami, We're so happy to hear you had such a positive viewing experience. It's wonderful that our team member made such a great impression with their customer relations skills. Thank you for your kind feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotWe called today at the Hollingworth…
We called today at the Hollingworth Lake development. We were greeted by the super friendly Rhrodri. He was extremely informative, he quickly and very concisely gave us a good overview of the Cypress property. He outlined the similarities to the showroom and also explained the difference in layout and room sizes.His manner was very upbeat and pleasant, he left us to explore the house at our ease without any pressure.
Hi Bronach, We're so glad you had such a positive and informative visit to our development. It's wonderful to know our team provided a helpful and pressure-free experience. We truly appreciate your kind words! Kind Regards, Kobi Bovis Homes
1/5
TrustpilotPoor sales team, nasty practices.
I had a pretty awful experience last year with Bovis Homes, with their team at Emmer Green Drive. After a few red flags, which I foolishly ignored - we had agreed to buy, but they later pulled out of the sale making it seem like we'd done something wrong - my wife was very upset. We later found out they'd sold "our" house and a chunk of the development to some investment company.
5/5
TrustpilotHollin Bank
When entering Hollin Bank we were very impressed by the location of the site and the presentation of the properties.
Hi Sam, We're so glad you were impressed by the location and presentation of our properties. It's wonderful to hear our team member made your experience pleasurable and was knowledgeable. Thank you for your positive feedback! Kind Regards, Kobi Bovis Homes
5/5
TrustpilotRod was amazing…
Rod was amazing when we came to visit the site and show home. He went above and beyond with his level of service and customer care towards us and explained everything and answered our questions so well. He made us feel so at ease and understood. Thank you very much!
Hi Eleanora, We're happy to hear you had such a positive experience visiting the site and show home. We appreciate your kind words about the service and care you received. Thank you for your feedback! Kind Regards, Kobi Bovis Homes
2/5
TrustpilotPremature bifold hinge failure after only 3 years, disappointing aftercare support
I purchased a new-build property from Bovis Homes / Vistry and have generally tried to be patient with various snagging and maintenance issues over the past few years. However, I was very disappointed with the response regarding a premature failure of the bifold door hinge system.
5/5
TrustpilotExtremely helpful sales staff and…
Extremely helpful sales staff and wonderful show homes
Hi James, We are so pleased our team provided a positive experience for you. We appreciate your kind words. Kind Regards, Kobi Bovis Homes
5/5
TrustpilotFriendly and helpful!
Hi Molly, We are glad to hear that you found our staff friendly and helpful. We will be sure to pass on your review to the team! Kind Regards Kobi Bovis Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Twigworth has the most, with 525 reviews rated 2.4 out of 5, followed by Cheltenham with 513.
The two Bovis Homes Cotswolds offices, by town:
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