Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleI sent two emails about a property for sale, one asking for more details and another to arrange a viewing. Neither got a reply. I noticed a day or two later that the property was sold so clearly the agent couldn't be bothered to let me know.
Richard · 14 April 2018 · Billingham and Co Estate Agents Stourbridge
Agent replied · 11 June 2024
Dear Mr Smith,
We are sorry to receive your above review.
Your enquiry was received on the afternoon of Tuesday 11th January when the property was already under offer. We had a conversation with your UK representative about a viewing on the same afternoon and informed them that the property had been sold. It is reasonable of us to assume you were in dialogue with them and that this information would be relayed to you. The property was subsequently marked Sold STC on the same day.
We understand that you are disappointed that you missed out on this property, however, we are selling property very quickly, often achieving in excess of the asking price.
Might I suggest that you contact us with a full list of requirements where we can register your details and alert you of similar properties.
Yours sincerely,
Matt Billingham
Director
★★★★★ 5/5
GoogleI recently sold my house through the Stourbridge branch and was delighted with the service received. They accompanied all the viewings at no extra cost and negotiated a great price for me. I was most impressed with the way that the team communicated with the solicitors and other parties in making sure my house completed within 6 weeks! Great service and great people!
Geoff · 14 April 2018 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
TrustpilotHouse Sale in Stourbridge
Very professional from valuation to completion. Extremely proactive in progressing the sale and kept us informed at all times. The valuation of the property and the confidence expressed by them that it would sell quickly was spot on. I would not hesitate to use Billingham and Cooke again and would thoroughly recommend them to anyone.
Phil · 28 March 2018 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
TrustpilotExcellent and Friendly Service.
Matt and his team provide an excellent service. From the moment the house went up for sale until completion Matt and Giles dealt with everything. The Appointments, viewings and with the advice they gave regarding the price and offers made and kept me informed through out the process.I would definitely recommend them to anyone wanting to sell their home. Forget the online companies, they won't give you the personal service provided by Billingham and Cooke. Thanks again, Matt and Giles.
Alan · 26 March 2018 · Billingham and Co Estate Agents Dudley
★★★★★ 1/5
TrustpilotDudley Branch.
Dudley Branch.Very terrible experience with this agency. No respect to potential tenant. During viewing I was asked to remove shoes, which I find logical since I am not walking around my own house with shoes on and I understand that landlord might not want dirt from outside in his/hers property. However property was just finished and floor was full of post construction dust. Lady from this letting agency was already provided with shoe covers, while my socks were collecting all this dust just to dirty my shoes inside. When I have decided to apply to a property, they have kept me disinformed whether or not I can move in, made qualifying tournament type situation treating this like some kind of free of charge reward to the chosen one lucky to live in such property. Later on nobody bothered to contact me on time that was given to me as time of decision whether I qualified or not. The lady that I was taken "care" of had some sort forced politeness and very negative body language. Next week from appointed time I was contacted by a gentleman who stated that I did not qualify providing no reason. The thing I wonder now is whether this situation with decision and attitude was because I am foreign. I would like to also point that I did not even qualify to referencing stage so I can't even tell what was wrong with me. Was it my name? Last name? Date of Birth? Nationality? It felt like I was too primitive foreigner to live in their "modern residence", and kept me as reserve in case nobody worthy would appear.
Lukasz · 15 January 2018 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
TrustpilotSuperb estate agent who ensure a smooth …
Superb estate agent who ensure a smooth straightforward process
Cherry123 · 31 October 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
TrustpilotThey keep it simple do a thorough job
They keep it simple do a thorough job, with no hassle.Thanks
Tim · 9 October 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
Trustpilotgreat people to speak to and deal with
Rating only, no written review.
Peter · 28 September 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
TrustpilotExcellent professional service from …
Excellent professional service from start to finish:Perceptive grasp of the local market insetting the asking price.Three prospective buyers with accompanied viewing the very next day.Offer above the asking price negotiated expertly and accepted on day two.Proactive communication keeping us well informed as sale progressed to exchange of contracts.All the above carried out by the staff with natural professional confidence.The result:two relaxed and satisfied clients.
Mr · 27 September 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
TrustpilotExcellent
Excellent, Professional and Enthusiastic Estate Agents. They are fast, efficient, competitively priced and would hands down be my first choice again in the future.
Chris · 27 September 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. All of the staff went above and beyond to ensure a smooth trouble free sale of my property. Jamie Evans dealt with my property, he is a credit to Billingham Taylor. He was proactive in dealing with the sale, he didn't let it fall behind at any point. He was never too busy to deal with any of my enquiries, and explained every stage in language that I could not understand.
Couldn't recommend them more, I would definitely use Billingham Taylor again if the situation arose.
Ewan · 12 September 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleHaving recently been first time buyers we decided to purchase our first property from Billingham Taylor following a recommendation and was highly impressed. We received an excellent, professional service throughout the whole process especially from Kelly Davies (Dudley branch) who made the whole experience stress free and was able to answer all of our questions with her extensive local knowledge. I would definitely recommend Kelly and Billingham Taylor to any one looking to buy or sell.
Kirsty · 12 September 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleExcellent service and communications
Pennie · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleVery efficient service provided. Good customer service.
BERNARD · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleFriendly efficient service.always on hand to answer any questions.Would recommend.
Rita · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleExcellent service. Worked hard to sell an unusual property.
Paula · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleProfessional, friendly, exceptional service provided throughout the whole transaction. Thank you again for getting our sale over the asking price!
Glenn · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleSuch helpful staff. Always there to answer any questions as I do tend to ask a lot. Jamie was brilliant in helping me with anything. Thank you ever so much and I have also gained a beautiful place to live!
Chelsea · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleAfter having had very bad service from another estate agent we approached billingham taylor after being told they were excellent, the staff at the dudley branch were very professional and understanding during the sale of our property, jamie kept us upto date with the process and made sure everything went smoothly. Would highly recommend.
Nikki · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleWe have been renting out a property through Billingham Taylor for over a year and this will be our second rental period with them. I would just like to say how professional they are and how easy they have made the process of of finding a suitable tenant for us within a short period of time. They are a pleasure to deal with and I would recommend their services to any potential landlord.
Lynn Shore
Nigel · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleI'd like to take this opportunity to thank Jamie Evans @ billingham Taylor. Myself and my partner are first time buyers and he made that experience as stress free as possible for us, keeping us updated every step of the way. All staff were friendly and keen to help. Would recommend billingham Taylor estate agents Dudley.
Stacey · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleExcellent service from Jon Hadley. He arrived for the valuation already prepared with details of comparable properties, was professional and helpful throughout, and actively sort known investors that led to the property being sold quickly. I couldn't recommend them highly enough!
Benjamin · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleAbsolutely fantastic service from start to finish. All of the staff went above and beyond to ensure a smooth trouble free sale of my property. Jamie Evans dealt with my property, he is a credit to Billingham Taylor. He was proactive in dealing with the sale, he didn't let it fall behind at any point. He was never too busy to deal with any of my enquiries, and explained every stage in language that I could not understand.
Couldn't recommend them more, I would definitely use Billingham Taylor again if the situation arose.
Ewan · 13 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleI have recently brought and sold my house through Billingham Taylor (Dudley Branch) Our main point of contact was Kelly Davies the Senior Sales Negotiator. From start to finish the service has been impeccable. We registered our interest with them for properties and Kelly notified us as soon as a house was due to come on the market, she was extremely helpful in making the process as smooth and easy as possible. The team kept in constant communication throughout, I would highly recommend them.
Georgia · 13 June 2017 · Billingham and Co Estate Agents Dudley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
