Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleBillingham Taylor were recommended to us by a previous user. To sell my house, I contacted the Dudley branch, and straight away was entered into a very professional, friendly experience with lots of smiles. Jamie Evans dealt with my sale, he proved to be excellent throughout the process . Kelly and the other Jamie were always there to help if he was unavailable. I must also mention John who moved to Stourbridge branch who had a big hand in the early part of the sale. Thanks to you all for making my first ever house sale pleasurable. I would not hesitate in using them again in the future, and will strongly recommend them to others.
Stan · 11 June 2017 · Billingham and Co Estate Agents Dudley
★★★★★ 1/5
GoogleMoved in with no shower. unable to use fridge or washing machine as faulty ones were hard wired in the wall. Spent £2000 recarpetting the house - told deposit to be released but took £75 for 'exit fee' as well as nearly £700 on relisting. Terrible - save yourself the hassle and go elsewhere.
Lock · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
Agent replied · 25 August 2024
Dear Richard Lardner & Lock Key,
Further to your review we feel viewing the public should be made aware that YOU engaged our services to seek new tenants in order that YOU could prematurely break YOUR obligations towards the landlord. ALL FEES WERE AGREED IN ADVANCE, the property was LET PROMPTLY and YOU SAVED IN EXCESS OF £2000 in rental payments, council tax and utilities.
YOU took it upon yourselves to re-carpet the property at YOUR own expense.
YOU chose to leave the fireplace at the property.
A checkout fee is common place within the letting industry. Our fees are advertised with every property listing and displayed in our offices. YOU SIGNED AND AGREED ALL FEES PRIOR TO THE START OF YOUR TENANCY.
The reason for the 3 day void period was to carry out final inspection, landlord inspection and new inventory. You were aware of this. Maintenance issues arising at the start of / during the tenancy were reported and dealt with promptly.
It is not valid to complain about Billingham Cooke for the decisions taken by yourselves, at your own expense. If you feel that there has been an issue with the actual service provided I will be happy to discuss this further.
Yours sincerely,
Matt Billingham
Director
★★★★★ 5/5
GoogleRating only, no written review.
Rich · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleExcellent Service!!
#Glitchinell · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleSuperb letting agent, Jo in particular has been extremely helpful. Keep up the excellent work.
Willows · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleA first class experience for a difficult sale. The staff were professional and responsive. I would use again and wouldn't hesitate to recommend for the sale of a residential property via an auction
Nick · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleCan not fault the service provided. The sale of our property and purchase of our new home were both dealt with in a very professional and friendly manner. Particular thanks to Jez and Adam for their hard work on getting us through the process.
Sheila · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleCan't thank the brierley hill branch enough. I sold my flat through them and even purchased my next property through them. A really big thank you to jo who kept me updated every step of the way and also to Vanessa. Loving my house!!!
Faye · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleMyself and my partner have been renting through Billingham & Cooke for 1.5 years now. The Lettings team have provided fantastic service, Richard who is my main contact has always been helpful when I call in. I'd recommend them to anyone looking to rent a property with minimal stress and lots of support and advice
Amanda · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleGiles Harvey went above and beyond the expectation of an estate agent. I would highly recommend Billingham and Cooke to anyone looking to buy/sell a property. Top class service! …
Vicky · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleThe service from Laura has been brilliant. She understands the views from both tenants and landlords alike and liaises accordingly. All correspondence and documentation have been forwarded to me promptly. Any decisions made by either party have been confirmed in writing, which I think is an integral part of customer service. I sincerely hope this level of service continues in Laura's absence.
Emma · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleThe dream team, Matt and Jez were amazing, they sold my son and daughter-in-laws home and the service was second to none, nothing was too much trouble. We were kept up to date every step of the way from viewing feedback to seeing the sale through to completion. Many thanks Matt & Jez.
Kate · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleMatt Billingham and his team were very professional and made the whole process stress free. They were always quick to respond and helped push the sale through. The house sold within a week of going on the market and at asking price. I recommend to all.
Will · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleI've never dealt with such a professional yet personable estate agents as Billingham and Cooke. I had the pleasure of Adam looking after me and he was 5 star, always there to help, very friendly and most importantly very supportive in our purchase! I couldn't recommend them enough! Thank you 😊 …
Tracy · 14 April 2017 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleI thought of selling my house in Tividale. I contacted Billingham Taylor as they were already advertising another property on our road. A very professional person from the agency visited us and gave us a full overview of the property and what the agents would do.
They were the most professional estate agents I have ever used. I have dealt with at least 10 agents in the past. The day I agreed the for sale board was up. They advertised my property on the net. They texted me every time anybody booked an appointment to view the property. After the viewing they would call to give the prospective buyers feedback on the property. They also regularly emailed me to give in update and any offers. They also advised me on whether to accept or wait for a higher offer.
I sold my property with the superb guidance and experience of the agents. I would sincerely recommend Billingham Taylor to anyone considering selling their property. They made the whole process appear so simple that I could not thank them enough, in my experience selling a car was rather much more difficult process.
Very professional staff, 100% spot on. I normally don't write reviews but to not write this time would be an injustice to the agency and also to people considering selling in the area.
Gul · 12 September 2016 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleJon Hadley was the most amazing estate agent I've ever met and urge you to use Billingham Taylor. He guided me through every step of the sale from start to finish and replied to every email I sent straight away, I was an impatient seller and he had the patience of a saint. A truly fantastic service and I would not hesitate to recommend.
Helen · 12 September 2016 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleWe used Billingham Taylor because they are a small friendly company, who, along with a good local knowledge ,give the personal touch. Their communication skills are second to none and the follow up process is faultless. We made the mistake, in the beginning, of trusting a larger agent but were very quickly disappointed. They sold our house and we purchased our next property fthrough them and would not hesitate to use them again and have recommended them several times.
Sheila · 12 September 2016 · Billingham and Co Estate Agents Dudley
★★★★★ 1/5
GoogleRating only, no written review.
Roger · 13 June 2016 · Billingham and Co Estate Agents Stourbridge
Agent replied · 11 June 2024
Dear Anonymous Reviewer,
As the Director of Billingham Cooke I am sorry to receive your rating. I urge you to contact me personally so that I may be given the opportunity to discuss the unexplained issue that you may have.
Yours sincerely,
Matt Billingham
★★★★★ 5/5
GoogleExcellent service, sold our house in under a week and then went over and above chasing solicitors and helping us to complete on time. Would recommend to anyone! Thank you
Richard · 13 June 2016 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleA big thank you to Matt Billingham for the way in which he handled the sale of our property recently, keeping us fully informed from start to completion and the sale went through very quickly.
Thank you
Richard
Venture · 13 June 2016 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleHi, just like to thank Laura for looking after my property, she has been doing it for years now , she is always pleasant and very helpful , great personality , and deserves ten stars , but , can only give five , oh dear ,, Best wishes Derek
have a pint on me hahhaha ops
Derek · 13 June 2016 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleAs a first time Landlord(Lady?) Adam gave me complete confidence; he took the time to explain everything, always kept me informed of developments and the flat was let quickly to great tenants. Highly recommended.
Ella · 13 June 2016 · Billingham and Co Estate Agents Stourbridge
★★★★★ 5/5
GoogleThanks for all the hard work and professionalism in finding me a suitable tenant, also in keeping me informed at all times. Thank You.
Keith · 13 June 2016 · Billingham and Co Estate Agents Dudley
★★★★★ 5/5
GoogleHad a really great service from Billingham Taylor, so helpful and knowledgeable and answered all queries we had in a really useful and professional manner. Quick and responsive to any queries and issues.
Rachael · 13 June 2016 · Billingham and Co Estate Agents Dudley
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
