5/5
GoogleRating only, no written review.
Trusted Agent profile
Berkeley Homes estate agents in Paddock Wood, Hildenborough and Cranbrook
★★★★★
526 reviews across 3 offices and 2 platforms
Berkeley Homes has three offices, in Paddock Wood, Hildenborough and Cranbrook. Together they have 526 reviews on two platforms, rated 3.7 out of 5 overall.
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Our offices
Berkeley Homes's three offices, most reviewed first. Each has its own page.
- Berkeley Homes Paddock WoodBadsell Road, TN12 6LP518 reviews · 9 on Google (3.3)18 in the last 90 days
- Berkeley Homes HildenboroughOakhill, Tonbridge Road, TN11 9EW508 reviews · 3 on Google (3.7)19 in the last 90 days
- Berkeley Homes CranbrookHartley Road, TN17 3QX506 reviews · 1 on Google (5.0)18 in the last 90 days
Reviews on Google
Showing 13 reviews on Google only. Show every review
Google5/5
GoogleRating only, no written review.
1/5
GoogleMy mother moved into the Oakhill development in December 2024. On 1st May 2026, a fire occurred in the flat immediately above my mother’s flat, which set off the sprinkler system and caused extensive flood damage to the flat above my mother, my mother’s flat and the residents facilities. In nearly 7 weeks, there has been no progress with remedial works and Berkeley’s Buildings and Contract Works Insurers have yet to come to an agreement on who should deal with the claim. My mother and two other leaseholder have been been left with homes that are uninhabitable and the wider community have been deprived of the use of many of the facilities that they are paying for via considerable service charges. Personally, my mother is out of pocket by over £5,000 on temporary accommodation costs. Communication from Berkeley, their Insurers and Loss Adjusters has been particularly poor and there has been little ownership or accountability. It is shocking that a developer the scale of Berkeley haven’t done better here. This is a prestigious development for which Berkeley command a considerable premium, however, post sale, support with what has been an extremely worrying situation for my mother has been, and continues to be, appalling.
Agent replied · 11 October 2026
We’re very sorry to hear about your mother’s experience and the difficulties this sensitive situation has caused. We understand you are now in contact with our Estates Team, who will continue to closely support you and your mother.
5/5
GoogleGreat place
1/5
GoogleQuite disappointing experience buying a house in this development, mainly due to how slowly snagging issues get attended to (still waiting after two years for things to be fixed) and also the ridiculous service by RMG (the company providing ground maintenance services). There are so many cases of gardening works causing damage to properties (broken windows) and damaging cars, parked outside as was in our case. No response from RMG for over two months - left to deal with the financial impact of damages caused by their contractors. Plenty more examples. I would be looking into the other developments in PW and the vicinity, if I were buying now.
Agent replied · 17 April 2026
Thank you for taking the time to share your feedback. We’re very sorry to learn that your recent experience did not meet expectations. We understand that you have since been in contact with a Senior Property Manager at RMG to discuss your concerns, and we appreciate you giving RMG the opportunity to address this directly. We take all feedback seriously as it helps us maintain the high standards we strive for. Should you have any further concerns or suggestions, please don’t hesitate to reach out to us.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleNice affordable house 🏠 being built …
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleCountryside 👍👍👍👍 …
2/5
GoogleNot much to report on this as it's still very much a building site.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Berkeley Homes
Which Berkeley Homes office has the most reviews?
Paddock Wood has the most, with 518 reviews rated 3.8 out of 5, followed by Hildenborough with 508.
Where are the Berkeley Homes offices?
The three Berkeley Homes offices, by town:
- Cranbrook: Hartley Road, Cranbrook, TN17 3QX
- Hildenborough: Oakhill, Tonbridge Road, Hildenborough, TN11 9EW
- Paddock Wood: Badsell Road, Paddock Wood, TN12 6LP
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