5/5
TrustpilotThe environment of the housing estate…
The environment of the housing estate is beautiful and natural. During the purchase of the unit, the customer service was very efficient and patience to followed up on my request.
Trusted Agent profile
Berkeley Homes Oxford and Chiltern Ltd estate agents in Slough and Sunningdale
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
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Our offices
Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
- Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)Farnham Lane, Farnham Royal, SL2 3RQ507 reviews · 11 on Google (3.7)16 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd Slough (Stoke Gardens)Stoke Gardens, SL1 3QB37 reviews · 37 on Google (3.9)0 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd SunningdaleLarch Avenue, SL5 0AR5 reviews · 5 on Google (4.4)0 in the last 90 days
Latest reviews from every Berkeley Homes Oxford and Chiltern Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotNice and comfortable house
Nice and comfortable house. Would recommend to others.
3/5
TrustpilotRoom for improvement
It was my first time to purchase property in UK . I have chosen Berkerly because my agent in Hong Kong told me that the quality and the after sale service was compared better and higher than other developer companies in UK . As for the quality itself, it is not the right time to rank now since I haven’t seen my property by myself after the completion and it needs to go through the rainy seasons to test if any water seepage found in the apartment. However, two experiences were not so good . 1) why leave the washing machine not equipped with. It makes me waste much time to purchase when my tenant ask to . I am the foreign buyer and not convenient for me to purchase outside Hong Kong. 2) My tenant told me that a minor damage was found near the door entrance. He moved in 19 days after the completion and I think Berkeley should be liable to take care of this repair . Unfortunately, I only got the reply from your staff that Berkeley would not consider the repair since my letting agent hasn’t written down on my behalf in the defect list.
5/5
TrustpilotGreat experience
Great experience. Staff were very kind.
5/5
TrustpilotGreat customer service
Great customer service, very helpful and quick to answer any questions. Bought new build off plan, home was perfect on arrival.
5/5
TrustpilotGreat company
Overall very good experience for purchasing a home.
5/5
TrustpilotHappy purchasing from Berkeley
I am very impressed by purchasing property from Berkeley as the purchasing journey went smoothly. Especially, the excellent service from Natalie.
5/5
TrustpilotAmazing company
Amazing company, from start to finish. They helped with all my questions big or small and never made me feel like an idiot. They made everything so personal, best decision I could have made. The quality and finish is great, and they all go over and above to help.
5/5
TrustpilotEverything is good
Rating only, no written review.
4/5
GoogleRating only, no written review.
5/5
TrustpilotThis is to supplement my previous…
This is to supplement my previous feedback on phone interviewI would like to thank Natalie for her kindness and assistance. She has arranged viewing with my potential buyer before completion. She also provided walkthrough and introduction when the property was handed over at completion
5/5
TrustpilotVery Professional!
From the time we decided to buy the apartment (under construction then), Berkeley has provided excellent service to us. We were regularly given updates on the progress of the construction. Natalie our CSM was super responsive and answered our questions in a promptly manner. She also arranged a visit for us to look at the apartment when it was safe for us to do so. The quality of the apartment is excellent too! It was such a great experience for us!
4/5
TrustpilotRecently purchased at the green quarter…
Recently purchased at the green quarter and the Berkeley home buying experience was exceptional from start to finish. Especially the customer relations team who did a great job given difficultys with covid and delays keeping proactively me informed. Flat has practically no snagging issues and the small issues or nitpicks where sorted immediately or next day. Only reason it's not 5 starts is the partnership with firtport they really need to find a better management agency partnership on the flats vs default as there issues reflect poorly on the Berkeley brand even if they are separate companies. Makes me hesitate recommend anyone buying a property if first port are managing agents.
1/5
TrustpilotAVOID TOOK MY MONEY AND DIDNT HEAR…
AVOID TOOK MY MONEY AND DIDNT HEAR ANYTHING! LOST MY SALE AND LOST MY MONEY! PAY A LITTLE MORE AND USE SOMEONE BETTER!
1/5
TrustpilotPAID AND NEVER HEARD ANYTHING!!!
PAID AND NEVER HEARD ANYTHING!!!! Got sent to another company who had no idea who I was and added on lots of fees! Apparently this isn’t my problem and I have to pay them all! After being given such a cheap price I should of known! DONT USE!!!!!! I am unable to get any of my money back so will be taking this further also have now lost the property!
5/5
TrustpilotHaving purchased previously from…
Having purchased previously from Berkeley my expectations were high and i was not disappointed from sales & purchase to ownership i couldnt have wished for a better experience especially from the services of Dominic & Munni
5/5
TrustpilotI had a smooth legal and practical…
I had a smooth legal and practical completion and handover with the professional, kind and responsive assistance of Berkeley’s people.
1/5
TrustpilotWOULDN'T EVEN GIVE THEM A 1* NEVER…
WOULDN'T EVEN GIVE THEM A 1* NEVER HEARD FROM ANYONE AFTER PAYING, MISS SOLD, SO MANY HIDDEN FEES ADDED EVEN AFTER ASKING SEVERAL TIMES! I STILL AM YET TO HEAR BACK AND WILL BE TAKING THIS FURTHER!!!!! AVOID! CHEAP FOR A REASON!
4/5
TrustpilotOverall very happy with Berkeley Homes…
Very happy with Berkeley Homes customer service. Our new home is stunning and we are very happy. Some room for improvement and a bit of tweaking/tightening up needed to take my survey up from a 4 to a 5/5, but overall very happy with our new home the the service given by Berkeley Homes.
1/5
TrustpilotHorrofic build quality- Nothing but a…
Horrofic build quality- Nothing but a NIGHTMARE of TROUBLE and HEADACHES!!!DO NOT WASTE YOUR HARD EARNED MONEY ON BERKLEY BUILT HOUSES.No standard fitings used.Lightbulbs are 3 pin bayone bulbs.Spot light fittings are some obscure "sgu10"Plumbing does not work correctly - cold water stops for days at a time in the bath.Sink Taps are not fited with correct uk sandard flexi pipe - instead Berkley use an elaborate setup of down-sizing adapters to attach their weird taps flexi pipes. so new taps cannot be direcly installed.Washing machine broke after 3 years, boiler broke a few months later. Boiler was fitted with non standard 2 flue pipes which had to be changed to get a new boiler!Bathroom door handle & lock broke after 4 yearsYou cannot just walk into B&Q or Screwfix and pickup parts for a straight replacement on a broken anything!!!
5/5
TrustpilotThe agent
The agent, Michelle Murphy is very helpful and professional
5/5
TrustpilotFantastic experience
Fantastic experience. Brilliant communication and handled any questions really well.
5/5
TrustpilotGreat service
Great service , highly recommended
5/5
TrustpilotOutstanding service!
Berkeley services have been outstanding from the sales & marketing team to the after care customer services. Also the quality of build and materials used is to a high standard, with any corrections being dealt with timely.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Berkeley Homes Oxford and Chiltern Ltd
Which Berkeley Homes Oxford and Chiltern Ltd office has the most reviews?
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
Where are the Berkeley Homes Oxford and Chiltern Ltd offices?
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
- Slough (Farnham Lane): Farnham Lane, Farnham Royal, Slough, SL2 3RQ
- Slough (Stoke Gardens): Stoke Gardens, Slough, SL1 3QB
- Sunningdale: Larch Avenue, Sunningdale, SL5 0AR
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