Trusted Agent profile

Berkeley Homes North East London Ltd estate agents in London

3.9

★★★★★ Good

817 reviews across 3 offices and 2 platforms

Berkeley Homes North East London Ltd has three offices, all in London. Together they have 817 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

4.0 / 5

312

Reviews on Google

All 3 offices

Trustpilot logo

505

Reviews on Trustpilot

Business-wide

Our offices

Berkeley Homes North East London Ltd's three offices, most reviewed first. Each has its own page.

Latest reviews from every Berkeley Homes North East London Ltd office

Newest first, from every platform, with the office each review is about. First names only.

4/5

Trustpilot

Except the payment and completion…

Except the payment and completion experience, I am very satisfied with the customer service. There was no special consideration on my payment progress to be deferred given my medical condition during hospitalization period (ICU), on compassionate ground. I was upset and reminded by your team of strict adherence to the deadline to make second 10% payment promptly and also complete the unit timely otherwise deposit of 20% will be forfeited. That forced me to struggle through the hospitalization period to ensure the second 10% payment successfully released to you and also due to the delay in my mortgage loan application, I was further pressed to sign a supplemental agreement with the developer to ensure completion. What I am trying to say is this, sometimes rules are dead but people are living and if you want to please your customers you got to consider your purchasers difficult situation and support be given without using the contractual term to press your purchaser who was hospitalized.

Chew · 19 May 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

The environment of the housing estate…

The environment of the housing estate is beautiful and natural. During the purchase of the unit, the customer service was very efficient and patience to followed up on my request.

Hazel · 19 May 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

3/5

Trustpilot

Room for improvement

It was my first time to purchase property in UK . I have chosen Berkerly because my agent in Hong Kong told me that the quality and the after sale service was compared better and higher than other developer companies in UK . As for the quality itself, it is not the right time to rank now since I haven’t seen my property by myself after the completion and it needs to go through the rainy seasons to test if any water seepage found in the apartment. However, two experiences were not so good . 1) why leave the washing machine not equipped with. It makes me waste much time to purchase when my tenant ask to . I am the foreign buyer and not convenient for me to purchase outside Hong Kong. 2) My tenant told me that a minor damage was found near the door entrance. He moved in 19 days after the completion and I think Berkeley should be liable to take care of this repair . Unfortunately, I only got the reply from your staff that Berkeley would not consider the repair since my letting agent hasn’t written down on my behalf in the defect list.

GetGround · 6 May 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Amazing company

Amazing company, from start to finish. They helped with all my questions big or small and never made me feel like an idiot. They made everything so personal, best decision I could have made. The quality and finish is great, and they all go over and above to help.

Anna · 3 May 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

This is to supplement my previous…

This is to supplement my previous feedback on phone interviewI would like to thank Natalie for her kindness and assistance. She has arranged viewing with my potential buyer before completion. She also provided walkthrough and introduction when the property was handed over at completion

James · 6 April 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Very Professional!

From the time we decided to buy the apartment (under construction then), Berkeley has provided excellent service to us. We were regularly given updates on the progress of the construction. Natalie our CSM was super responsive and answered our questions in a promptly manner. She also arranged a visit for us to look at the apartment when it was safe for us to do so. The quality of the apartment is excellent too! It was such a great experience for us!

Cecilia · 6 April 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

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Questions about Berkeley Homes North East London Ltd

Which Berkeley Homes North East London Ltd office has the most reviews?

London (South Quay Plaza) has the most, with 766 reviews rated 3.9 out of 5, followed by London (At Trent Park) with 526.

Where are the Berkeley Homes North East London Ltd offices?

The three Berkeley Homes North East London Ltd offices, by town:

Reviews may appear on more than one platform.

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