Trusted Agent profile

Berkeley Homes North East London Ltd estate agents in London

3.9

★★★★★ Good

817 reviews across 3 offices and 2 platforms

Berkeley Homes North East London Ltd has three offices, all in London. Together they have 817 reviews on two platforms, rated 3.9 out of 5 overall.

Google logo

4.0 / 5

312

Reviews on Google

All 3 offices

Trustpilot logo

505

Reviews on Trustpilot

Business-wide

Our offices

Berkeley Homes North East London Ltd's three offices, most reviewed first. Each has its own page.

Latest reviews from every Berkeley Homes North East London Ltd office

Newest first, from every platform, with the office each review is about. First names only.

1/5

Trustpilot

The worst company to potentially work…

The worst company to potentially work for. The whole process took around two months- interviews, then being formally offered a position. They offered me the position (a conditional offer- proof of right to work, references, passed vetting and DBS checks) given a contract, which was signed- then handed in my notice. Was pushed to start before the Christmas period, they approved the resignation and gave me everything that I needed to do before my start date- then two weeks before I am due to start, they withdraw their offer due to ‘financial climate’ and not being able to pay my salary as I am ‘too skilled’- left me with no secure job before the Christmas period. The worst company to potentially work for, have no compassion or care- then tried to turn it all around on me saying I shouldn’t have handed in my resignation. The worst company to work for! Do not join Berkeley!!

Courtney · 27 November 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

From start to looking to actually…

From start to looking to actually buying my first place Berkeley Homes whole team have been great helping me out and keeping me updated with things amazing sales and customer service whit the whole team

Ralston · 1 November 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

4/5

Trustpilot

Noisy tenants

I live in a 2 bedroom end terrace house built in 2016 by Berkeley, I’m at a wits end because our neighbour who are tenants have kitchen cupboards on the other side of our internal wall , you can hear everything through it I’m starting to believe there is nothing between we’re other neighbours never have a problem can I find out if there’s anyway this can be investigated as there’s something wrong thank you

Chris · 27 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Very efficient development and customer…

Very efficient development and customer care manager is an asset for Barkley’s home and customer.He listen to customer and makes everyone easy which is very helpful for us as customer.

Dr · 26 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

I am completely satisfied with my new build house by Berkeley Group

I am completely satisfied with the overall experience I received throughout the purchase, completion and defect resolution process. It is a very delightful journey of property purchase, especially to people who move to a new place (country) like us. Special compliment to Seema (Senior Customer Relations Manager), Jemima (Customer Service Manager) and Clive (Customer Service Manager), we were so impressed by the warm welcome that we received from all three of them upon completion. Following by a thorough home demonstration by Clive, it definitely helped us to settle down nicely. Although there was a roof leakage and some minor defects in the house which brought us slight inconvenience, we were still very impressed by the prompt reactions of the customer service team, they handled our case seriously and help us to resolve the problem really fast that the leak seems never really happened. We are happy to have chosen to purchase Hartland Village as our new home in UK and are truly grateful to have Seema, Jemima, Clive and the wonderful CS team to take very good care of us. I have no doubt to recommend Berkeley Group to other family members and friends which I know. P.S. With my strong recommendation, my mum has actually purchased a house in Phase 2 of Hartland Village as well recently, she looks forward to start a wonderful journey of village life here soon.

Regina · 25 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

I was surprised that the completion…

I was surprised that the completion date is much earlier than expected which is good. The overall interior design is appealing. If you can include a wardrobe in the second bedroom, it will be perfect.

Alfred · 20 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

I just bought a property in Kingston

I just bought a property in Kingston. A lovely experience and a lovely apartment. I found the sales team very effective and professional. I would definitely recommend St. George's to any one who wants to buy an apartment. Reiss was very supportive in handling matters concerning the apartment I bought.

Rilwan · 5 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Reiss Mant, customer service team

I am from California. I knew not much at all about UK. Reiss Mant (customer service team) helped and informed me about every detail along the way. He helped to coordinate the furniture moved in. So, i am able to sleep in my new home, the day i arrived in London. It's just amazing!

Sui-ming · 5 October 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

1/5

Trustpilot

Poor Quality, Below Expectations

The quality is below my expectations. Bad laminated floor installation. Not soundproof windows. Also, the completion date was delayed. No proper ventilation system installed even though much cheaper developments have. It’s overpriced.

Galip · 28 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

1/5

Trustpilot

dont trust what you are being told!

Our initial experience with Berkeley Homes was very positive when we bought a flat in Trent Park in March 2021. However I need to warn everybody to be very careful about believing anything listed in the sales material as being part of the package. A key feature and selling point in the material and in every conversation during the sales process was the swimming pool and at no point was it mentioned that it would not open that summer. As it turned it didnt open that summer, nor the next summer except for a few weeks from the end of August. Berkeley is refusing any compensation for mis selling with the argumentation that we didn't insist on getting this feature as a condition of contract. In my eyes this is a clear case of mis selling and I warn everyone considering a Berkeley home to get every selling feature included in the contract or you can never be sure when the various promised features will materialise. On top of this the lack of information during these 2 years have been glaring and shows the weakness in the communication from Berkeley HQ

John · 23 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Excellent service by Berkeley Group

We recently completed the purchase of our new apartment built by Berkeley homes. The process of purchase was easy and the service provided by the sales consultant and after sales consultant were second to none. The quality of the build and finishing are excellent. We would not hesitate to recommend Berkeley Group to our friends and family or anyone wishing to purchase a new property

Rim · 13 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

Great service, thoughtful people 👍🏽

Our overall experience was absolutely amazing from sales through completion to settling in. There was great communication every step of the way and the transition was quite seamless. Both the sales and aftercare teams were cordial, helpful and very responsive. They put a special touch every step of the way and they were always happy to help. I was most impressed by their personalized welcome cards, the very thoughtful gift left for us in the apartment and the support provided to help us settle in without any hitches. I would definitely recommend their services to everyone looking to buy a home.

Sola · 8 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

4/5

Trustpilot

Generally a pleasure to deal with

Just purchased an apartment with Berkeley and overall very happy with the quality of the build, with relatively few bits of snagging required post completion. The run up to completion could have been a little better though, having raised an issue with the bathroom light not turning off properly, about 6 weeks prior to completion - however, only after completion did it get fixed. The air filter in the apartment also hadn’t been cleaned before my moving in, which for an apartment whose bedroom does not have an opening window to let fresh air in, was suffocating to say the least. Again, remedied rather quickly post completion but would have expected this to be cleaned beforehand, especially coming from such a prestigious name such as Berkeley! Overall I am happy with how Berkeley has handled the process pre and it post completion, and would highly recommend over other developers.

AzureProtocol · 7 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

5/5

Trustpilot

I recommend Berkeley Homes to everyone…

I recommend Berkeley Homes to everyone who whants a house or an apartment which is built to high standards and with care. Also the employees of Berkeley Homes at Trent Park, went out of their way to help us in the purchase of our apartment, especially Adam, Linda, Phoebe, Tony and all the others that I don't recall their names. Thank you all for doing an excellent job.

Kyriacos · 5 September 2022 · Berkeley Homes North East London Ltd London (At Trent Park)

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Questions about Berkeley Homes North East London Ltd

Which Berkeley Homes North East London Ltd office has the most reviews?

London (South Quay Plaza) has the most, with 766 reviews rated 3.9 out of 5, followed by London (At Trent Park) with 526.

Where are the Berkeley Homes North East London Ltd offices?

The three Berkeley Homes North East London Ltd offices, by town:

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