Bellway Homes West Midlands reviews in Solihull, Warwick, Bedworth and 7 more

★★★★★ 5/5

Google

Rating only, no written review.

HELEN · 27 September 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Have been on Darwin’s edge for 6 weeks now and we are very pleased with our purchase, Sophia in the sales office and Andy site manager have been very supportive and really helpful helping us settle in.In fact all on site are very friendly and helpful. It’s a great location with lots of amenities on your doorstep.

Jan · 20 September 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

5 Star house builder close to Meol Brace Sainsbury's

Ian · 11 August 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 1/5

Google

Darwins Edge is built on a mass cremation site. The play area for kids is also sacred ground.

Andrew · 11 June 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Sophia was super helpful and knowledgable about the properties on offer

Seth · 11 June 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 4/5

Google

Looks like a nice place to live

Jamie · 11 June 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

We quite literally cannot wait to move into Darwin's Edge. Sophia has been brilliant, she is incredibly knowledgeable and nothing is too much trouble for her. We have met the site manager and were shown round for a really informative pre-plaster visit. The quality of the workmanship we have seen so far is outstanding.

Cheryl · 11 June 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 1/5

Google

- Whilst most of the post move in snags are minor, the list will be as long as your arm. You'll spend the best part of a year chasing the customer care team to rectify them for you. - Overall, the quality of the fixtures appear to be quite cheap and poor quality (not necessarily visually, but in their durability). - Do not under any circumstances buy a plot if it's next to the site office or anywhere near areas of ongoing construction. The building teams WILL NOT adhere to sociable hours. You'll have diggers going at 7AM, HGV's blocking your driveway for deliveries as early as 6:30AM, scaffolding teams pitching up on a Saturday morning at 7:30AM shouting/laughing/joking/playing music and using power tools, the list goes on. - The contractors that Bellway will send out to rectify any issues are totally unpredictable. Some of them will come out and do a brilliant job, and others that they will send out will be absolutely shocking, doing next to nothing, or the absolute bare minimum. - DO NOT UNDER ANY CIRCUMSTANCES pay Bellway to do any extra work for you. This includes using their services with any incentive-based schemes that they offer. TAKE THE MONEY and arrange for it to be done yourself. I had a £5000 cash incentive offered to me if I exchanged before a specified date, money that I could have either put towards my deposit or used for optional extras (or a mixture of the two). Stupidly, I chose for convenience and opted for Bellway to use the money and fit a built-in wardrobe and lay down some flooring throughout the property (carpet to the bedrooms, and Amtico everywhere else). Needless to say, I regretted this decision just 8 months later, when the carpet started to visibly wear out in the back bedroom that’s used as an office a couple of days per week. I reported this to the customer care team, and they sent out a carpet specialist (from their supplier network of course) to inspect the floor and provide his comments. When he attended, he literally told me that the carpet was wearing thin because it was a cheap and poorly man-made carpet. The inspector then however told Bellway in his report that it was my fault for using an office chair on it, which is of course a joke, especially after only 8 months and with such little use. At this time, it became apparent to me that there was a good chance that I had been hugely overcharged for the incentive works considering the condition of the flooring was this poor after only 8 months of being down. When I went back to Bellway about this, they refused to rectify the carpet and also refused to give me any information around the costs of the works carried out, the materials that were used and how that translated to my incentive. I opted to escalate this complaint to their “Managing Director” Ben Wright, who was supposed to be the highest escalation point. Ben has to be one of the most unprofessional people I have ever had a conversation with. He was rude, arrogant, dismissive, refused to answer my questions, refused to provide me with information relating to my complaint, and couldn’t even be bothered to send me emails himself (he had to get his PA to do it for him). I ended up having to escalate my complaint further to the New Homes Ombudsman (which is nearing to the end of its investigation only now), and they have so far ordered Bellway to pay me compensation, provide me with a written apology acknowledging their failures, and to further look into my carpet issues. It’s also worth mentioning that during the investigation of this complaint, it was evidenced to the Ombudsman that Bellway had falsified information and doctored documents, lied to and mislead me at various points of my purchase journey, and had at multiple points of my purchase journey failed to provide me with the necessary care that is ordered in the New Homes Quality Code. - For the first few months that we spent in our new home, we were frequently having youths on the development kick open our communal door late at night and loiter in the building, smoking weed, littering, and playing music.

Callum · 12 May 2026 · Bellway Homes West Midlands Solihull

★★★★★ 2/5

Google

I have very bad experience with the customer service. I am purchasing a house in Darwin’s edge in Shrewsbury It is big house I loved it and I want to have in the way I wish Early everything was easy , everything is yes yes yes. Then we I have reserved the unit Ecerything becomes difficult. I wants to put a ceramic tiles flooring. They said yes at the beginning then The manager I don’t know who is she !!! She refused as she said it is late because we have put the toilet now !!!!! I have asked an engineer he was laughing on this argument. So they refused to put the tiles as I want (by the way this is an upgrade which I need to pay 7000£ extra and immediately and I have agreed to have the house in the way I wish ) And the talk like the policy the protocol etc. Honestly I am not happy at all. This is radicules and not professional at all. I am really sad and I am thinking to leave the house even if they don’t give me the reservation fees back. As it starts to be bad and not transparent nor helpful I appreciate the sale lady Sophia she is a wonderful person and very professional But I am not happy with the manager who I don’t know her. She is rigid not flexible and she doesn’t know how to deal with clients. I hope at the end I will a correct house not fulled with defects. As I am sure even the after sale service will be not good. As they are attached to papers not the practical side. I don’t recommend this company.

EBAA · 11 April 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Very nice new development area

Seckin · 16 February 2026 · Bellway Homes West Midlands Solihull

★★★★★ 3/5

Google

Rating only, no written review.

Tony · 16 February 2026 · Bellway Homes West Midlands Solihull

★★★★★ 1/5

Google

‼️‼️‼️‼️AVOID with Caution …. Purchased a home on the nearby Spinney development. Same Site Manager , Asst Site Manager and sales team . Had no end of leaks from shoddy plumbing not fit for purpose, and yes as soon as warranty expires Bellway turn their backs on you …….

EMMA · 11 February 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Sophia was very helpful.

Stephen · 11 February 2026 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Rating only, no written review.

Fawoye · 14 January 2026 · Bellway Homes West Midlands Bedworth

★★★★★ 5/5

Google

Rating only, no written review.

Craig · 15 December 2025 · Bellway Homes West Midlands Solihull

★★★★★ 4/5

Google

Would be a nice place to live

Jamie · 14 December 2025 · Bellway Homes West Midlands Bedworth

★★★★★ 5/5

Google

Actually very good, welcoming and supportive for new residents

Xinyu · 11 December 2025 · Bellway Homes West Midlands Shrewsbury (Shrewsbury)

★★★★★ 5/5

Google

Rating only, no written review.

Duncan · 16 October 2025 · Bellway Homes West Midlands Solihull

★★★★★ 5/5

Google

Love our new Home

Paul · 14 October 2025 · Bellway Homes West Midlands Bedworth

★★★★★ 5/5

Google

Rating only, no written review.

Johnny · 14 September 2025 · Bellway Homes West Midlands Bedworth

★★★★★ 4/5

Google

Rating only, no written review.

Stewart · 18 July 2025 · Bellway Homes West Midlands Solihull

★★★★★ 5/5

Google

Rating only, no written review.

Jason · 13 July 2025 · Bellway Homes West Midlands Bedworth

★★★★★ 5/5

Google

Good site

Arvinder · 12 July 2025 · Bellway Homes West Midlands Hatton

★★★★★ 5/5

Google

Rating only, no written review.

J · 7 April 2025 · Bellway Homes West Midlands Hatton