5/5
TrustpilotGreat all round
Great all round. Caroline sold us the dream really. Lovely location and 3 bed detached home. Next we'll work through the final details and hope to close by the summer.
Trusted Agent profile
Avant Homes Yorkshire estate agents in Doncaster, Sheffield, Keighley and 3 more
★★★★★
1,822 reviews across 6 offices and 2 platforms
Avant Homes Yorkshire has six offices, in Doncaster, Sheffield, Keighley, Bradford, Rotherham and Barnsley. Together they have 1,822 reviews on two platforms, rated 3.7 out of 5 overall.
Our offices
Avant Homes Yorkshire's six offices, most reviewed first. Each has its own page.
- Avant Homes Yorkshire DoncasterLeger Way, DN2 5RW1,796 reviews · 0 on Google77 in the last 90 days
- Avant Homes Yorkshire SheffieldHighfield Lane, S60 8EA12 reviews · 12 on Google (3.9)0 in the last 90 days
- Avant Homes Yorkshire KeighleyShann Lane, BD20 6DY11 reviews · 11 on Google (2.1)0 in the last 90 days
- Avant Homes Yorkshire BradfordNew School Lane, Cullingworth, BD13 5DA2 reviews · 2 on Google (5.0)0 in the last 90 days
- Avant Homes Yorkshire RotherhamBrecks Lane, S65 3JF1 reviews · 1 on Google (5.0)0 in the last 90 days
- Avant Homes Yorkshire BarnsleyHay Green Lane, Birdwell, S70 5XA0 reviews · 0 on Google0 in the last 90 days
Latest reviews from every Avant Homes Yorkshire office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot1/5
TrustpilotDo not buy an Avant house.
Its a real shame I can't give a 0 star review for Avant, as that's truly all they deserve. The sales process felt very rushed, and led down multiple rabbit holes regarding product specification and unrealistic completion dates (moved 4 months later than planned). Torneley Quarter currently resembles a swamp, with the building storage/compound looking an absolute shambles, with mud and materials strewn all over. Looks a disgrace.Unfortunately, the issues intensified following completion, due to the appalling build quality and lack of interest from after-sales/customer services. 6 months on, none of the major issues have been rectified. I have been passed through numerous coordinators, managers and site representatives, with little/no success. Major issues around plasterwork, bodged repairs, brickwork/pointing, damaged work surfaces and sinks (x2), damaged front door and frame, ill-fitting garage door due to poor workmanship of bricklayers, multiple ceiling defects have been reported multiple times, with no real progress.Multiple contractors/visiting trades have visited the house and sent reports back to Avant, but nothing is ever followed up. Many have commented on the poor finish and atrocious brickwork. It seems to be an endless cycle of issues, which I keep finding, the more time I spend at the property. In hindsight, I would've avoided Avant at all costs, as in recent years, they seem to have gone drastically down hill. Avoid at all costs.
5/5
TrustpilotAll round great experience
Callum was very knowledgeable and helpful when we visited Ambreton Park and took a lot of time to explain and answer our various question. A great experience comparing to another and look forward to seeing how things evolve.
1/5
TrustpilotAvant Homes - please stay clear
From long delays in the building of our property, to the lack of communication in the delays (leading to very expensive hotels needed to bridge the gap in moving in), Avant have continuously been an awful company to deal with.It says a lot about a company when they have a high turn over of sales and support teams. We had 4 different sales contacts, each having less and less experience and understanding of the company and its processes.After sales support is non existent for us. Despite having 183 major snags (including a hole 40cm in the roof - only found because I am a drone pilot and took a camera onto the roof). Other snags include poorly installed flooring which bows 2cm in paces around the rooms, sockets not installed correctly with wires visible around the kitchen sink, guttering which angles away from the down pipe, and bathroom installations where the units aren’t installed or proofed correctly (including badly installed flooring).Despite following their complaints process, they have failed to follow their own guidance and have not yet (currently 6 months in) replied with a plan to rectify the issues - roof being a major one).The quality of the build is just enough in most parts to pass inspection, I don’t know how the roof passed. Walls out of square by 2-5 degrees, surface finishes with just a prime coat of paint and kitchens so badly designed and produced and using cheap parts, that the handles cut your fingers when using them (I smoothed them myself with abrasive paper, and on snagging day the actual lead builder and the snagging team wanted to know how I’d done it to apply to the other kitchens on the estate! - a widely known issue!)
4/5
TrustpilotWell informed representative.
Rating only, no written review.
1/5
TrustpilotAvant Homes Is Horrific Company To Buy…
Avant Homes Is Horrific Company To Buy A House From.Only 4 Months Into My New Home & Its Being Put On The Market.Let Someone Else Deal With Avant Terrible Service If They Want The House.New House and Everything i Bought Is Defected Or Damaged In Some Way Or Fallen Apart.ZERO STAR COMPANY HIghly Disappointed With AvantAvant Employees Showed Terrible Attitude Towards Us We Were Left Shocked Only 4 Months Into Our House,House Now On MarketWe Were Well Warned About This Attitude But Didn't Think It Would Happen To Us But Its Begun Already.
5/5
TrustpilotColina gave exceptional service…
Colina gave exceptional service throughout my viewings and reservation meeting.
4/5
TrustpilotAs with all builders
As with all builders, you will experience delays, and yes you will have snags,.and stupid faults.On our site, Alex,Del and his team have been amazing , the team are soo approachable and would go above , to make your home a.home, to get your snags sorted, and.if we have any issues in.the future, Id like to think they would still help, we love the house and the estate is lovely.
1/5
TrustpilotToilet needs replacing ASAP.
I'm annoyed that I'm having to write this, but I have no choice. I feel like Avant are trying to drag out issues I have until its gone past the 2 year date so they don't have the responsibility anymore. My toilet was never secured to the floor correctly, not bolted at all on one side, and almost had people falling off as it could be lifted off the floor. I didn't notice this when I first moved in as I didn't try to lift my toilets off the floor. Avant sent round Alan Wood Plumbing to rectify this issue, in which the employee GLUED my toilet to the floor. I ask if this is the correct procedure to which he said yes. A.W Plumbing called a week or so later to ask if it has been rectified. I explained what 'work' had been done to which they said 'No, this needs securing properly'. This was some time last year. I explained on the phone that I have notice there's a tiny crack appeared in the toilet. AWP said it will need replacing and didn't send anyone round to inspect for months - hence the crack becoming bigger. I was told by Avant in December that they had processed the order for a new toilet and were waiting for AWP to complete the works. AWP told me they were waiting for the go ahead. After going back and forth for months I called Avant to see what's going on to be told there's nothing on the system.. I've said multiple times when I've called to make sure its logged. I was told someone would contact me, but unfortunately was fobbed with an email saying because I didn't report it in the first 7 days moving in that they won't complete the works. There was no crack when I first moved in which I'm now being accused of causing! I'm disgusted at this, as this has going on for about 9 months and I was told my toilet would be replaced.. I haven't been able to use it in this time. The employee who decided to glue my toilet to the floor could have dropped something in the bowl for all I know, but it was not me and I live alone! I had no choice but to complain and I received an email from Nikki accusing me of causing the crack and saying shes closing the case. Before I even had chance to replied I was email the next day essentially saying 'case closed'. Appalling service.I have ignored some issues like my front window being scratched before I even moved in because they just aren't being sorted. This still needs replacing and has been reported about 6 times. My slab path next to my drive has been "rectified" twice and all of my slabs are still loose. The 'dot and dab' method, on what looks like soil, was used on the slabs and none of them are NHBC standard. I was lied to by a lady on the phone who said all the slabs on my development are 'dot and dab and not fully bedded'. Except every other slab on mine and my neighbors property is fully bedded with concrete and a decent sub base... My toilet is the main priority for obvious reasons, however all of these issues need sorting. I cannot believe I've been told it was going to be replaced and now isn't. I waited patiently for months because I know you can get a lot of grief, but maybe I should have kicked off and got the work done.
5/5
TrustpilotGreat spacious homes and services
Edit after reporting issues.Helpful post sale team.I reported leaking flush and it took a while to fix it but they did it finally.
5/5
TrustpilotExcellent customer service and very…
Excellent customer service and very helpful and knowledgeable member of staff
1/5
Trustpilotwe bought an avant home,its nice home…
we bought an avant home,its nice home but avant are terrible with us.nothing gets done,i don't mean it takes alot of time i mean nothing gets done we have been avoided by avant.then when you acutely point out there avoidance in writing avant ask you to contact nhbc.its the biggest palava.we wouldn't be asking for snags to be repaired if the house was in a decent condition at the beginning. you look forward to completion date after waiting months,avant tell you all the things you point out that aren't right in the house will be repaired,they send round someone to fix a few things on the list then they vanish into thin air.Good luck buying with avant homes you will need it.sales staff are ok at the point your willing to be patient to secure your house.once your in your house customer services are slow and pointless they cant be bothered with you and site managers really cant be bothered with you.
1/5
Trustpilotarrived at sales office for scheduled…
arrived at sales office for scheduled appointment.avant staff was late by 25 minutes with another customer...no apology or sincereness from staff at all for keeping us waiting that long outside.staff had little information about the plots we were asking about. while we were sitting chatting the door was chapped by a customer who had already bought a house on the site was asking sales staff if they would get customer support services to contact him regarding snag work to be done as customer services was ignoring him.avant sales staff asked him to leave and closed the door on him while he was still talking,it was very unprofessional and we actually felt sorry for that polite spoken customer who seems to be having troubles with avant homes.it wasn't a good experience.we were told we would receive an email with more information and we didn't get the email sadly.my wife called back to pay a reserve fee on the plot and she was told the plot was already reserved and been taken off the list.very disappointing and unformal service from avant. we were not taking seriously and missed out.once we had the email information we were going to reserve.
5/5
TrustpilotBeth was exceptionally knowledgeable …
Beth was exceptionally knowledgeable and helpful and a good representative for Avant. We liked the house but was not in the location we required
5/5
TrustpilotExcellent Customer experience
We have just secured our plot at Copper Gardens Ingleby Barwick. Joanna has been superb throughout the whole process, welcoming and extremely informative on our options. Guiding us through our journey since August last year she has been a godsend! Can’t wait for completion on our new home - 5*
5/5
TrustpilotVery helpful sale Manager
Very helpful sale Manager. Explained the process clearly. Also there wasn't an issue that we arrived earlier than planned.
3/5
TrustpilotVery Busy Sales Office
The sales advisors on site were busy with customers and were not aware of our appointment. We waited in the car and a sales advisor came out 10 minutes late which we didn’t mind. She showed us around the Sudbury and was very nice.
5/5
TrustpilotNicola from the Strawberry Fields site…
Nicola from the Strawberry Fields site in Carlton is a great help!
1/5
TrustpilotROUGUE HOME BUILDERS AVANT HOMES
Disappointed With Avant Home Builders.DO NOT BUY FROM ROGUESCustomer Service Hasn't Been Helpful.Avant Has Left Us With Costly Repairs & Long Awaited Cases With NHBC To Resolve Any ProblemsYou Can Tell Avant Homes Five Star Reviews Are Not True.The Statistics Of Their Reviews Show A Company With Mainly False Fiver Star Reviews & A Mountain Of Unhappy One Star Reviews From Customers That Says All About This Company.
1/5
TrustpilotDo not buy from Avant Homes!
Sell you a property and then don't sort the issues, and believe me, there will be plenty! Whoever supposedly signs off on these properties must be doing so with their eyes closed. As for customer care, it's a figment of my imagination. Completed on my place Feb 2022 (after delays on the build). Was promised the earth and great after care, what a load of rubbish. They don't answer calls or emails. The most unresponsive company I've ever come across. All down hill since ex-persimmon boss bought Avant. Do yourself a favor, take your money elsewhere and save the headache and stress, they do not care once they have your money! You'll thank yourself for it. As for all the positive reviews on here....questionable. Just go ahead and look up all the facebook groups on Avant and get a TRUE feel for what's really going on with this developer, or search the news articles of home owners putting up large banners slating Avant homes after their experience and unwillingness to rectify issues from what is poor build quality.
1/5
Trustpilotdont waste ur money
dont waste ur money, trust me put ur money into rubbish bin but dont waste it with avant homes, once they got ur money with the deal they would never look after to ur home, ur roads and the whole state !! they're just a group of thieves and rubbish company. this is over 2 years i got a new house of them in the new estate and still the roads are full of holes, everywhere our new cars all are became a scrap ones becaouse thier quality , they come every 2 months and work few hours and digging somewhere and again lots of dirts and blocking the roads and for nothing. people just avoid this useless company
1/5
TrustpilotAvant Homes falls massively short of…
Avant Homes falls massively short of expectations as promised.we bought a family homes here in scotland and have been left with a mess of small and big problems.avant came out to fix some of them and the end finish is poorly and worst in some areas.the most recent one being our slabbing front and rear,mainly the rear is dipping down and now its looks like a rocky road trip hazard after only being in the house for 1 year 1 month.2 newest problem is the bi fold doors are whistling which is driving us all crazy.they have moved off the brickwork and avant homes is blaming us for mishandling the doors,we have only had them opened twice during last summer.we have water ingress on the ceiling corner of the rooms which we have been advsed there is a plumbing issue between the ceiling and floor.the list goes on and on...too many chips and scratches in the house to be happy with the build.avant are failing to come out and fix the problems.At best we get emails back ust after 30 days but still no one is committed to come out and look at the problems,its the same old email from avant back and fourth usually we are talking a 50 day waiting time in between contact with avant.months has been wasted in this process and we are in fear now of being ignored.
1/5
TrustpilotFrom my experience if i could award…
From my experience if i could award avant homes zero stars i would.they dont deserve any stars what so ever.the design the houses and that's about it.avant do not build the houses.then avant refusal to help fix problems.zero star company thats being ran into ground.
5/5
TrustpilotReally informative and welcoming.
Rating only, no written review.
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Questions about Avant Homes Yorkshire
Which Avant Homes Yorkshire office has the most reviews?
Doncaster has the most, with 1,796 reviews rated 3.7 out of 5, followed by Sheffield with 12.
Where are the Avant Homes Yorkshire offices?
The six Avant Homes Yorkshire offices, by town:
