2/5
TrustpilotQuick to take your money, quicker to fob you off
Welcomed us in with great offers and promises. 1 year down the line we are left with issues and no support.
Trusted Agent profile
Avant Homes Scotland West estate agents in East Kilbride and Glasgow
★★★★★
1,845 reviews across 4 offices and 2 platforms
Avant Homes Scotland West has four offices, in East Kilbride and Glasgow (three offices). Together they have 1,845 reviews on two platforms, rated 3.7 out of 5 overall.
Our offices
Avant Homes Scotland West's four offices, most reviewed first. Each has its own page.
- Avant Homes Scotland West East KilbrideEast Kilbride, G75 7AH1,759 reviews · 6 on Google (3.3)78 in the last 90 days
- Avant Homes Scotland West Glasgow (Aurs Road)Aurs Road, Barrhead, G78 2SQ1,726 reviews · 7 on Google (2.6)78 in the last 90 days
- Avant Homes Scotland West Glasgow (Clyde Gateway)Clyde Gateway, Oatlands, G5 0GY1,719 reviews · 0 on Google78 in the last 90 days
- Avant Homes Scotland West Glasgow (Daffodil Drive)Daffodil Drive, Robroyston, G33 6PQ5 reviews · 5 on Google (3.4)2 in the last 90 days
Latest reviews from every Avant Homes Scotland West office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotReally helpful and friendly Frankie at…
Really helpful and friendly Frankie at Greenlocke Place Leeds. Looking forward to getting into our new home. Get in nice and early to be able to add extra's. We got in after our new home was to far along so unable to customise asuch as we like. But that a choice we make not their fault.
Agent replied · 23 November 2024
Hi Jason! We are so glad you have had a great experience and we wish you all the best moving into your new home.
5/5
TrustpilotWe paid a visit to the Green Hammerton…
We paid a visit to the Green Hammerton Avant site. Lewis was extremely helpful in showing me around, although the property wasn't quite right for us, he still was happy to hear our thoughts and explore options that could suit our needs.
Agent replied · 23 November 2024
Thanks for coming to visit us at Green Hammerton. We are happy your experience with us was a good one. We will be sure to pass your feedback onto Lewis
5/5
TrustpilotGreat experience!
We have just reserved our new home with Avant and James was very helpful, friendly and explained the process well. Would definitely recommend and we can’t wait to move in!
Agent replied · 23 November 2024
Hi Mia, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto James.
5/5
TrustpilotCotchett Park- Thank you to Louise and…
Cotchett Park- Thank you to Louise and Patricia for being absolutely wonderful. Both ladies have been very easy to speak with and have helped to answer all of questions big and small! A pleasure to work with!
Agent replied · 23 November 2024
Hi Jenna, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Louise and Patricia.
5/5
TrustpilotChloe was very friendly and helpful
Chloe was very friendly and helpful A credit to Avant homes and very professional and knowledgeable
Agent replied · 23 November 2024
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Chloe.
1/5
TrustpilotTERRIBLE CUSTOMER SERVICES
After sales customer service is shockingly bad! 2 years of fighting for snagging issues to be rectified! Lie after lie from them. Calls and emails ignored. Appalling attitude from customer services team. Such a shame as we love our home and the area we live in, and would have otherwise been very happy! It must cost them more money paying customer services staff to fight with you than if they just fixed the issues. Extremely poorly run company!
Agent replied · 23 November 2024
Thank you for your review, we value all customer feedback, and we are sorry if your experience with us was negative. You can find the details of our regional customer services teams here: https://www.avanthomes.co.uk/contact-us/customer-service/report-an-issue
5/5
TrustpilotWonderful Customer Service Experience-Louise Coleman
Louise Coleman deserves special mention for her incredible customer service. Her attention to detail, friendly attitude, and insightful advice from the very start of the process to date have been simply amazing.Thank you for the support provided so far; we truly appreciate it.
Agent replied · 23 November 2024
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Louise.
5/5
TrustpilotRadfords Meadow, Micklefield Leeds
After going around all the newbuild houses in the area for over a year, my partner and I fell in love with a style of house on the Radfords Meadow site in Leeds. Louise was the first face we saw and spoke to and was she was so friendly and helpful. Every time we rang Louise or called up on a busy weekend when she was snowed under, she always made sure she had time for us and helped us with any questions and queries we had. On completion and receiving the keys, the whole Avant team on site were very welcoming and couldn’t do enough for us. The site managers, Brett and Matt have called in several times to check everything is ok and to see if there is anything they can help with. Any issues we’ve had have been rectified straight away, and any that can’t be sorted there and then are dealt with in good time. Nothing is too much for Brett or Matt and it’s really good to know that we have them around to assist us. To say they all have very stressful jobs with hundreds of customers to deal with, along with Louise too, they always have smiles of their faces and it shows that customer satisfaction is their number one priority! Thank you guys, we are in love with our new home, and we couldn’t have done it without you! Could not recommend you enough to everyone!
Agent replied · 23 November 2024
Hi Rebecca, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Louise.
5/5
TrustpilotJames was incredibly helpful
James was incredibly helpful, knowledgable and communicated great.
Agent replied · 23 November 2024
Hi Simon, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto James.
5/5
TrustpilotQuick efficient and tidy service
Andy Jones fixed our sink and he was helpful, friendly, and professional. Thank you so much.
Agent replied · 23 November 2024
Hi Madison, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Andy.
5/5
TrustpilotLaura has always big a great help and…
Laura has always big a great help and full of knowledge. I always receive updates when required and Laura never has any problems taking our calls to discuss the new development coming up soon.
Agent replied · 23 November 2024
Hi Kieran, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Laura.
5/5
TrustpilotJulie has been amazing
Julie has been amazing, helping us with the whole process of buying our new home. She has gone out of her way to keep us informed.
Agent replied · 23 November 2024
Hi Cheryl, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Julie.
5/5
TrustpilotBrompton Vicki Phelps
Brompton Vicki PhelpsGreat help, went above and beyond, explained the whole process clearly, and helped me reserve a house efficiently.
Agent replied · 23 November 2024
Hi Chi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
5/5
TrustpilotExcellent visit
Visited the Easingwold development on Saturday. David was very helpful and informative and answered all our questions. We were made to feel welcome even though we hadn't booked. Showhome was beautiful too.
Agent replied · 23 November 2024
Hi Rachel, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto David.
5/5
TrustpilotVicki is awesome!
Had an appointment today with Vicki who was so welcoming and friendly! Really appreciated her honesty and providing us with so much great information to help us make a decision! Highly recommend!!!
Agent replied · 23 November 2024
Hi Sian, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
1/5
TrustpilotDisgraceful company
Absolute scumbags. They refuse to finish the Balfour park estate in newcraighall despite it being completed years ago. Excuse after excuse. Get customers money then it’s a big f you. No avant customer would ever deal with them for a 2nd time
5/5
TrustpilotVery friendly and helpful
Very friendly and helpful, explained everything clearly and answered all of my questions!
Agent replied · 23 November 2024
Great to hear Chi! Thanks for leaving a review
5/5
TrustpilotMoomag
We have been dealing with Angela Kingsley and i cannot tell you what a great experience this has been, her knowledge is second to none and a real asset to Avant we havent finished the journey as yet but the journey so far has been good thanks to Angela
Agent replied · 10 June 2024
Hello MargaretThank you for leaving your feedback. Hearing from customers is very important to us so that we know what we are getting right, and what we can do better. I’m sorry to hear that you have not been satisfied with Avant Homes, but we’d be keen to learn more so that we can assist you in any way that we can.In order to investigate this issue further, please could provide us with:- Your full name- Which Avant Development you’ve dealt with- And your plot numberYou can either update your review or get in touch by emailing support@avanthomes.co.ukKind regards,Avant Homes
1/5
TrustpilotAvant homes are definitely now not a…
Avant homes are definitely now not a quality builder They have recently been bought outThey are producing substandard properties and selling properties with known structural issuesI have recently purchased a property from them and was the worst decision of my life. Look at other builders please do not be in the position I am in
Agent replied · 23 November 2024
Thank you for your review, we value all customer feedback, and we are sorry if your experience with us was negative. You can find the details of our regional customer services teams here: https://www.avanthomes.co.uk/contact-us/customer-service/report-an-issue
5/5
TrustpilotJane
Jane, Neil and Andrew were outstanding in helping us with the process of moving into our new home. Jane was particularly helpful and patient with correspondence whist I was working away for long periods, making sure that my wife was looked after with all planning and decision making. There has been, and continues to be fantastic support from the whole Avant team.
Agent replied · 23 November 2024
HI Jane, thanks for taking the time to leave a positive review. We are happy to hear your experience with us was a good one. We will pass your feedback onto Jane, Neil and Andrew.
5/5
TrustpilotTrinity field developer has better…
Trinity field developer has better homes for allChloe is nice person
Agent replied · 23 November 2024
Thanks for your review, we will pass on your praise to Chloe
5/5
TrustpilotTrinity Fields development …
Trinity Field estate is better off than estate in RetfordThe sales rep Chloe is a professional
Agent replied · 23 November 2024
Thanks for your feedback we will pass this onto Chloe!
5/5
TrustpilotThanks Andy
Andy came to fix our front door, he was really helpful & explained the problem to us. Fixed it quick & left no mess! Thanks Andy
Agent replied · 23 November 2024
We appreciate your feedback thanks for leaving a review. We are thrilled you had a good experience and will be sure to pass this onto Andy!
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Questions about Avant Homes Scotland West
Which Avant Homes Scotland West office has the most reviews?
East Kilbride has the most, with 1,759 reviews rated 3.7 out of 5, followed by Glasgow (Aurs Road) with 1,726.
Where are the Avant Homes Scotland West offices?
The four Avant Homes Scotland West offices, by town:
- East Kilbride: East Kilbride, G75 7AH
- Glasgow (Aurs Road): Aurs Road, Barrhead, Glasgow, G78 2SQ
- Glasgow (Clyde Gateway): Clyde Gateway, Oatlands, Glasgow, G5 0GY
- Glasgow (Daffodil Drive): Daffodil Drive, Robroyston, Glasgow, G33 6PQ
