Every review we hold for the East Kilbride office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotAvant Homes Eden Fields
I visited Avant homes at Eden Fields and Chloe showed me round a house I was interested in.
From viewing to reservation Chloe went above and beyond to explain absolutely everything from choosing upgrades, the building spec, and future development plans, making the whole process easy to understand and was very knowledgable when answering any questions I had. I felt completely at ease knowing exactly what to do and the process involved.
An excellent member of staff and valuable member of avant homes.
Karen · 4 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Chloe made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotHackett grange
We recently purchased our first home at Hackett Grange in Radcliffe on Trent and had a great experience with Keiran, Zehra and the avant team. As first time buyers we were quite apprehensive about the entire process particularly with buying a new build, however Keiran ensured that we had a really smooth experience. He doesn’t just look at you as a customer, but really cares about you as people and will go above and beyond to ensure that you’re home buying journey is as smooth sailing as can be. He is incredibly knowledgable in all areas, approachable and friendly. What really impressed us was his dedication to provide us weekly updates regarding our home and his prompt responses to emails and queries. This is something we found other new build developments really lacked. The avant team (particularly Tracy and Neil) have been great when dealing with any snagging and have been fab at communicating with us throughout the entire process. Would highly recommend!
NB · 28 September 2026
Agent replied · 10 October 2026
Thank you for your kind words and 5-star review! We’re delighted to hear that Keiran, Zehra, Tracy & Neil have provided such an excellent experience.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotExceptional experience with Hackett Grange
Everything about our experience with Hackett Grange and Keiran has been outstanding. My husband and I are buying a home here and the professionalism, support and kindness of the team has been exceptional. As first time buyers, the prospect of buying a house was incredibly daunting but we were immediately put at ease and any questions or concerns we had were promptly addressed. Keiran really knows his stuff and it’s clear he genuinely cares about the customers he works with. I would definitely recommend this development!
Delara · 27 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Keiran made your journey easier.
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotDrew was very helpful from the…
Drew was very helpful from the Greenlock Place, Leeds. She explained everything to us and had patience with all our questions.
The only disappointment I had was since last year I have been enquiring about The Dalton and was reassured I was put on a list to be notified asap when The Dalton was released but that never happened. Thankfully we have been randomly checking your website and saw that The Dalton was released. Otherwise we most likely would have missed the opportunity to purchase the property. This service could be improved.
Chan · 22 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to leave us a review! We are pleased to hear that Drew gave you an excellent experience.
We are sorry to hear that you weren't put on the list to be notified. Thank you for the feedback about this, we will pass it on to the relevant team to prevent this from happening in the future.
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotKeiran at Hackett Grange, Nottingham
I recently purchased a property at Avant Homes Hackett Grange development. After visiting most (if not, all) other new build developments in Nottingham, this development not only met my criteria but the customer service I received from Keiran was second to none all throughout!
Keiran is very passionate about his role and genuinely cares about you, your home, your requirements and will do everything he can to make the process of buying a new home as smooth-sailing as possible - this was particularly important for me as a first time buyer. Keiran is kind, honest, approachable and knowledgeable with significant experience - which are exactly the qualities you want in a sales advisor when making such a big investment. Keiran's communication is clear and prompt, with regular weekly updates on build progress.
I would also like to mention Laura Davies and Zehra the sales manager who were also incredible throughout and worked to ensure we were able to overcome any hurdles.
The site team work efficiently and in my experiences, to a very good standard. The aftercare so far has been great too. Tracy is very efficient at organising visits to view and organise repairs of any snags.
I would highly recommend considering this development and Keiran as your sales advisor for a positive experience - I recommended a friend who purchased a property have also had a similar experience to myself. Thank you to all at Hackett Grange.
AA · 21 September 2026
Agent replied · 10 October 2026
Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey and we're honoured to have been part of yours.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotFirst time buyers
We have just moved into our new home at Hackett Grange and so far we are very impressed. The sales process from beginning to end has been fantastic, Keiran has been amazing throughout, as first time buyers we have felt so supported from the first appointment to the day we got the keys. We were very unsure at first buying a new build due to the negative experiences you hear. However, so far our expectations have been exceeded with any issues being dealt with promptly and efficiently. The team have been great so far, definitely recommend.
Katie · 10 September 2026
Agent replied · 24 September 2026
Thank you for your lovely feedback about Keiran! We are delighted to hear you had a great experience with us.
Many thanks,
Avant Homes
★★★★★ 4/5
TrustpilotFirst Time Buyer Experience
The Team at Avant homes have been super helpful, kind & positive whilst sharing the process of buying my first house with me. Kornelija has been very understanding of my nerves and questions and has been patient all the way through and kept me excited! I have a clear path of what will happen next and i think its perfect customer service for anyone doing this for the first time. Thank you to everyone at Avant
Meisha · 3 September 2026
Agent replied · 24 September 2026
Thank you for your positive feedback about our colleague Kornelija and for your fantastic review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotI went to Five Rise Quarter at Bingley
I went to Five Rise Quarter at Bingley. I had arranged to see Abi on the day the show home opened. Abi was extremely helpful and explained everything to us showing us diagrams etc. I was interested in a two bed house but the show house was a larger detached house. Abi explained how we could see where I wanted to be from the upstairs window. Abi said she would make us an appointment to look round a Ripley house. This was done and she walked round with us explaining about the different upgrades etc. I was very pleased as to how helpful she was and will definitely go back with any further enquiries I have
MICHAEL · 5 June 2026
Agent replied · 7 June 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Abi made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotAvant Homes - Building houses with people, wildlife & nature in mind.
I have recently reserved a plot/house on Hackett Grange, Radcliffe on Trent. I arrived at the Sales office at 9am to enquire about a property. The office didn't open until 10am, fortunately for me, Keiran the Sales Agent for Avant Homes, was willing to start his working day an hour early. He was extremely professional & helpful and more than willing to try & help me in the best way possible. By 10am I had been shown around a plot/completed house and was on my way to reserving it. Keiran is an amicable friendly sales person, who has the quality of combining a seemingless effortless high standard of professionalism, whilst at the same time making a client feel valued and at ease. He is very knowledgeable about Hackett Green and the surrounding area of Phase 1 of the building site. He has an excellent insight into the structure of the houses, the land they are built on and the purpose of the balancing pond. He was keen to express how Avant Homes are ensuring that wildlife is encouraged to thrive in the area by keeping existing trees, adding hedgehog tunnels & integrated sparrow & swift boxes amongst other measures.
Audrey · 31 May 2026
Agent replied · 7 June 2026
Hi Audrey,
Thank you for your wonderful review about Keiran. We are very glad to hear he gave you a great experience, as that is exactly what we strive for!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotStewarts Quarter
We moved into our new build at Stewarts Quarter at the end of April 2026. Firstly, Vivienne who took us from reservation to completion, was amazing. She communicated with us fully throughout the process and no question was ever too much. On completion, we did have an array of issues. We experienced a few stressful days but the aftercare service has been great. The customer care team have been super proactive and understanding. Especially Holly and Thomas who have been so attentive and reassuring throughout the full process. They have taken on a lot of our stresses and have endeavoured to get it all fixed within a suitable timeframe. Without these guys, this process would have been stressful and very grateful for their continued support.
Hannah · 22 May 2026
Agent replied · 7 June 2026
Thank you for your lovely feedback about Vivienne, Holly and Thomas! We are delighted to hear you had a great experience with our aftercare service team.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotWe’ve had a great buying experience
We’ve had a great experience so far throughout the buying process. Kieran Wilmot at Hackett Grange has been amazing, keeping us informed at every step with constant updates and answering all our questions. No ask seemed too much for him he was always happy to help.
We’re just completing this week so hopefully the great experience will continue after move in.
Sam · 28 September 2026
Agent replied · 10 October 2026
Thank you for your positive feedback about our colleague Keiran and for your fantastic 5-star review!
Kind regards,
Avant Homes
★★★★★ 5/5
TrustpilotJust want to say the service today has…
Just want to say the service today has been nothing short of amazing! Paul weatherston has done a fantastic job. We had a couple of chips out the door and he came and fixed it today and it looks brand new!
Thank you to Holly for arranging this visit and Paul for the fantastic workmanship.
D · 29 September 2026
Agent replied · 10 October 2026
Thank you for your lovely feedback about Paul and Holly! We are delighted to hear that you had a great experience with us.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotI would like to leave feedback for…Cheryl Fisher
I would like to leave feedback for Cheryl Fisher who helped me on buying my property at Avant Homes JG. I was buying the 2 bed property myself and Cheryl made the whole process of buying the property very easy. She explained the steps involved to me clearly and ensured I understood the process. Cheryl resolved an issue for me very quickly and I was given an excellent incentive to resolve the issue I encountered. I was able to pop into the sales office regularly as the build progressed to have an informal chat with Cheryl who made me feel very welcome. Cheryl provided excellent customer service throughout the whole process which really helped to make the process as easy as possible for me especially when buying a property myself. 10/10 excellent customer service.
Lauren · 12 October 2026
★★★★★ 5/5
TrustpilotExcellent Experience with Avant-Earls Park | Louise and Leah
Excellent Experience with Avant, Earls Park | Louise and Leah
I had a fantastic experience with Louise and Leah from the Avant sales team at Earls Park. Both were extremely friendly, approachable, and professional, and they provided me with all the information I needed to make an informed decision.
What really impressed me was their willingness to go the extra mile. They shared additional quality-related information beyond what was initially provided, answered my questions thoroughly, and gave me the reassurance and confidence I needed throughout the process.
A special mention to Louise, who is basically a living Google Earth! 😂 She seems to know every little detail about the area and can give you information that even Google Maps might struggle to find!
Both Louise and Leah are a real credit to Avant. Their friendly approach, knowledge, transparency, and attention to detail made a great impression on me.
Thank you both for the excellent service. Keep up the great work! Highly recommended. 👏
Balaji · 10 October 2026
★★★★★ 1/5
TrustpilotSarah was extremely rude
Sarah was extremely rude and unprofessional. We were repeatedly given inaccurate information which caused nothing but frustration and wasted our time. Despite raising concerns, nothing seemed to be done to address the issues. The whole experience was handled poorly and has left our family extremely disappointed. Customer service should be built on honesty, respect, and clear communication, and unfortunately none of those were shown in our dealings with Sarah as she had no interest whatsoever. Absolutely poor customer service
Ayra · 17 September 2026
★★★★★ 5/5
TrustpilotKieran at Hackett Grange was very…
Kieran at Hackett Grange was very helpful from the beginning. As first time buyers, we had many questions but he was very helpful all the way through. He was also exceptionally well with our little one and she enjoyed the visit as much as we did
E · 21 September 2026
Agent replied · 10 October 2026
Thank you for your lovely feedback! We are delighted to hear that Kieran provided you with an excellent experience. Thank you for trusting us with your home journey, and congratulations again on your new place!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotEarls Park Avant Homes
Louise and Leah from Earls Park were both fantastic! They made our first time buying experience a wonderful experience. Compared to other developments that we have checked, They were the most friendly, professional and helpful in answering all questions we had. They are both an absolute asset!
Edgardo · 12 September 2026
Agent replied · 24 September 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Louise and Leah made your journey easier.
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotKatie and the team at Altofts Acres
Katie, Andy and the team at Altofts Acres have been incredible during our first time buying process! They made the process easy, quick and as least stressful as they could make it! Katie and Andy were also always so kind and welcoming!
Beth · 26 September 2026
Agent replied · 10 October 2026
Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey and we're honoured to have been part of yours.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotJulia was lovely lady who guided me…
Julia was lovely lady who guided me around the property, professional but with a very warm heart. She left me with no questions as she covered absolutely everything. She is a great asset to Avant homes.
Mags · 28 September 2026
Agent replied · 10 October 2026
Thank you for your lovely feedback about Julia and for the fantastic 5-star review!
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotDrew has been fantastic!
Drew has been fantastic throughout my new‑build purchase. She is attentive, proactive, and always willing to go the extra mile. Her guidance made the process simple and enjoyable. Couldn’t have asked for better support.
Grace · 28 September 2026
Agent replied · 10 October 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Drew made your journey easier and gave you a great experience with us!
Kind regards
Avant Homes
★★★★★ 5/5
TrustpilotBeautiful homes/ great staff
Due to an unfortunate event I needed to look for somewhere quickly. I came across the Bennerley view site in Awsworth. Absolutely beautiful homes and the great help and advice I got from Julia made it a more manageable and less daunting experience. Julia’s exceptionally knowledgeable and no question is too much.
LISA · 26 May 2026
Agent replied · 7 June 2026
Thank you for your kind words and 5-star review! We’re delighted to hear that Julia has provided such an excellent experience.
Many thanks,
Avant Homes
★★★★★ 5/5
TrustpilotWe met Ruby who was both charming and…
We met Ruby who was both charming and very friendly .Ruby talked us through the various properties available to suit our needs answering any questions we had regarding the site now and in the future.Ruby showed us various properties that we might need interested in and because of this we decided to put a holding fee on our new home.ruby was very professional from our first meeting .As a member of your team she was extremely helpful and friendly .
David · 6 October 2026
Agent replied · 10 October 2026
Thank you for the positive feedback about Ruby! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey and we're honoured to have been part of yours.
Many thanks,
Avant Homes
★★★★★ 5/5
Trustpilot(Shelby)
My experience with avant wasn’t too good until I got in touch with Shelby. I was told numerous times that I would be called back etc by other team members but that never happened. But Shelby went over and above to help me out and got me information I needed quickly with moving house. You are a great representative of your company Shelby, thank you again.
Leon · 17 September 2026
★★★★★ 5/5
TrustpilotKatie was incredibly helpful throughout…
Katie was incredibly helpful throughout our home buying process. She took the time to explain everything, answered our many questions and was always happy to listen. Highly recommend. Thank you, Katie!
Uzondu · 4 October 2026
Agent replied · 10 October 2026
Thank you for taking the time to write a review about your experience. We are very happy to hear that Katie made your journey easier.
Kind regards
Avant Homes
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