Trusted Agent profile · East Kilbride

Avant Homes Scotland West East Kilbride reviews

3.7

★★★★★ Good

1,756 reviews across 2 platforms

East Kilbride, G75 7AH

Part of Avant Homes Scotland West, see every office.

Avant Homes Scotland West's office in East Kilbride, at East Kilbride, is rated 3.7 out of 5 across 1,756 reviews on two platforms, including 5 Google reviews rated 3.2.

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3.2 / 5

5

Reviews on Google

This office

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1,751

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the East Kilbride office, from every platform, shown as written. First names only.

5/5

Trustpilot

Altofts Acres

Katie at Altofts Acres has been so helpful in my home buying journey, I have received regular updates from her about the property and whenever I have been to see Katie at the site she is always so friendly and welcoming.

Olivia · 16 September 2026

5/5

Trustpilot

Paul- Excellent Service

We couldn’t thank Paul Elliot more at Willington for the process of buying our first home. He has been so helpful throughout the whole process and always going out of his way to go above and beyond. Absolutely amazing service

Kacey · 20 September 2026

5/5

Trustpilot

Radfords Meadow, Micklefield Leeds

After going around all the newbuild houses in the area for over a year, my partner and I fell in love with a style of house on the Radfords Meadow site in Leeds. Louise was the first face we saw and spoke to and was she was so friendly and helpful. Every time we rang Louise or called up on a busy weekend when she was snowed under, she always made sure she had time for us and helped us with any questions and queries we had. On completion and receiving the keys, the whole Avant team on site were very welcoming and couldn’t do enough for us. The site managers, Brett and Matt have called in several times to check everything is ok and to see if there is anything they can help with. Any issues we’ve had have been rectified straight away, and any that can’t be sorted there and then are dealt with in good time. Nothing is too much for Brett or Matt and it’s really good to know that we have them around to assist us. To say they all have very stressful jobs with hundreds of customers to deal with, along with Louise too, they always have smiles of their faces and it shows that customer satisfaction is their number one priority! Thank you guys, we are in love with our new home, and we couldn’t have done it without you! Could not recommend you enough to everyone!

Rebecca · 2 November 2024

Agent replied · 23 November 2024

Hi Rebecca, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Louise.

5/5

Trustpilot

Avant Homes Dodworth

I would like to thank Laura at Avant Homes Smithy Wood Gate Dodworth for her outstanding support and professionalism while securing our house reservation.

Dave · 30 May 2026

Agent replied · 7 June 2026

Hi Dave, Thank you for the positive feedback about Laura! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey, and we're honoured to have been part of yours. Many thanks, Avant Homes

5/5

Trustpilot

Radford meadows 5* service

I recently had the pleasure of buying a new build at Radford meadows and I wanted to highlight the exceptional customer service provided by Louise (sales) , and Matt and Brett (site managers). Louise was incredibly helpful and professional, guiding us with expertise and a friendly attitude that made all the difference.Matt and Brett were outstanding as well. They ensured everything ran smoothly and efficiently, addressing any concerns with ease and professionalism. Their dedication to quality really stood out. Which is something I haven’t received from previous new build companies. They truly deserve five stars!

Adam · 19 October 2024

Agent replied · 23 October 2024

Hi Adam, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Matt and Brett.

5/5

Trustpilot

Julia at Lawrence Point was very…

Julia at Lawrence Point was very friendly and helpful

Dominic · 7 September 2026

Agent replied · 24 September 2026

Thank you for your wonderful review about Julia! Kind regards, Avant Homes

5/5

Trustpilot

Excellent sales advisor

Went to see Julia, the sales advisor for Hackett Grange in Radcliffe on Trent. Julia was one of the most friendly, warm and lovely people I've ever met, and the most affable sales advisor. She took the time to explain everything to us, and nothing was too much trouble for her. She was incredibly accommodating ad went above and beyond to secure the best deal for us. Unfortunately, we decided against it due to the location of the site being too far away from work and amenities, however our experience with Julia left a lasting impression with Avant Homes. I would jump at the chance to deal with her again for a future development.

Farris · 18 October 2024

Agent replied · 23 November 2024

Hi Farris, thank you so much for leaving your review. We very much appreciate it and are thrilled you had a positive experience. We will pass your praise onto Julia she will be thrilled! Thanks!

5/5

Trustpilot

Seely Fields

My partner & I visited the Seely Fields development recently to view potential plots and homes. Ruby was very helpful in showing us around different homes, answering questions, and providing information - thank you!

Anya · 14 October 2026

5/5

Trustpilot

Fantastic service from Avant Homes.

Fantastic service from Avant Homes.I was assisted by their sales advisor Lewis Simms who I can confidently say was nothing short of outstanding.He took the time to understand my needs and preferences before offering any recommendations. His patience and willingness to answer all my questions, no matter how trivial they might have seemed was great. He was able to explain details in a clear and relatable manner made the decision-making process so much easier.I think Avant Homes genuinely care about their clients and are committed to ensuring they have a positive experience.Highly recommend Lewis to anyone looking for an excellent service and a knowledgeable sales advisor

Mahmoud · 7 September 2024

Agent replied · 23 October 2024

Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Lewis.

5/5

Trustpilot

development with Avant Homes was an…

development with Avant Homes was an exceptional experience, and I am grateful to Vicki Phelps for her unwavering support and professionalism during the reservation process.Vicki was an invaluable resource, offering me the necessary assistance as a first-time buyer.She expertly navigated me through the reservation process with a high level of professionalism and a welcoming demeanor.If you are in the market for a new home, I wholeheartedly endorse Avant Homes and recommend working with Vicki Phelps, who will streamline the process for you. Thank you for your assistance, and we are eagerly anticipating moving into our new home.

Muhamadou · 3 September 2024

Agent replied · 23 October 2024

Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.

5/5

Trustpilot

5 * review for Jacqueline at Honeyman…

5 * review for Jacqueline at Honeyman Park Armadale.We have visited almost every new builder across Edinburgh but can genuinely say our experience with Jacqueline was the best. From the initial enquiry she was friendly, informative and quick with responses (emails etc). She spent a good time with us at the inital consultation, allowing us to take time and not feel pressured. The whole experience so far has been warm, friendly and enjoyable. We look forward to the rest of the process ! Thank you Jacqueline! :D

Caryn · 2 September 2024

Agent replied · 23 October 2024

Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.

5/5

Trustpilot

Sandy at Westward Green

We would like to dedicate this review to Sandy the sales advisor at the Westward Green development. As first time buyers, she was extremely helpful and informative in guiding us throughout the process, showing us the houses and also advising on next steps. She is extremely approachable and friendly and no question felt too silly to ask. She is an excellent attribute to Avant and she has made our experience extremely smooth. Thank you Sandy.

Morgan · 10 November 2024

Agent replied · 10 June 2024

Hello MorganThank you for leaving your feedback. Hearing from customers is very important to us so that we know what we are getting right, and what we can do better. I’m sorry to hear that you have not been satisfied with Avant Homes, but we’d be keen to learn more so that we can assist you in any way that we can.In order to investigate this issue further, please could provide us with:- Your full name- Which Avant Development you’ve dealt with- And your plot numberYou can either update your review or get in touch by emailing support@avanthomes.co.ukKind regards,Avant Homes

5/5

Trustpilot

5 stars is for Caroline Jarvis at…

5 stars is for Caroline Jarvis at Viridian Meadows in Desborough. Always friendly, very helpful and clear in her client interaction. Totally different to some sales agents at other new build sites we visited. Her passion and enthusiasm helped convince us that this was the site we wanted to be part of. She has really helped us to get through quite a daunting process for us! Thank you Caroline, your help to date has been invaluable.

Caroline · 18 October 2024

Agent replied · 23 October 2024

Hi Caroline, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Caroline.

5/5

Trustpilot

Excellent service from start to finish

Excellent service from start to finish, was very dubious about buying a new build after hearing all the horror stories but we have been more than impressed, any issue we have raised they have been sorted promptly and the after care team have been nothing short of excellent in dealing with the snags etc. would highly recommend avant homes to anyone thinking of buying a new build.

Rebecca · 26 May 2026

Agent replied · 7 June 2026

Thank you for the positive feedback! We're thrilled to hear that you had a great experience with us. Buying a home is such an important journey and we're honoured to have been part of yours. Many thanks, Avant Homes

5/5

Trustpilot

Caroline was fantastic throughout the…

Caroline was fantastic throughout the whole process; from walking into the sales office to completion, nothing was ever too much for her. Before speaking to Caroline, we had reserved a house elsewhere and if it wasn't for the care she shown from the moment we walked in, we would have proceeded elsewhere. She is a real asset to your company and should we ever need to move; we will be be seeking her services again.

Callum · 17 October 2024

Agent replied · 23 November 2024

Hi Callum, thanks for taking the time to write a review it means a lot! We will be sure to pass on your feedback to Caroline, she will very much appreciate it. Thanks!

5/5

Trustpilot

Deacon Meadows

Jane in the sales office has worked tirelessly for us and is so dedicated to her customers. She sold the house to us from paper without a demo home. Jane is easy to talk to and has bent over backwards to help us.The home itself has been finished to an impeccable standard which is testimony to the site manager Richard.Jane and Richard have been marvellous throughout the whole process, they have both made the new development feel like a home already and made us feel like we aren’t just some other clients or that this site is just another job for them.Since completion on our new home the after care from Avant Homes has been swift and proper.

Thomas · 8 July 2024

Agent replied · 10 June 2024

Thank you for your review ThomasWe are really pleased to hear that you are happy with your new home and would recommend Avant Homes.Should you need any assistance in the near future, please do not hesitate to contact us directly.Kind RegardsAvant Homes

5/5

Trustpilot

If a house was a meal this is Michelin starred!

First of all we love the house. Secondly our purchase journey was made so easy because of the sales lady,Caroline Jarvis, who introduced us to the site, the financial people and the lawyers and was always available when we had questions, and we had plenty as this was our first purchase in the UK after 24 years abroad. Caroline listened to our needs and suggested Avant locations and houses and Viridian Meadows was just right. What impressed us was her knowledge of the area (very important when moving from abroad) and her obvious great rapport with the other workers on the site. We had spent over 8 traumatic months trying to find a house and the Avant experience with Caroline has restored our sanity. She gets our Michelin star!

Stewart · 28 June 2024

Agent replied · 23 November 2024

Thanks Stewart for leaving such a positive review. We will be sure to pass on your feedback with Caroline she will appreciate it very much.

5/5

Trustpilot

David McNally came over from Avant to…

David McNally came over from Avant to look at a list of snags. He was brilliant. After a quick a walk around he just got on with it. Covered off everything on the list to a high standard. Very friendly and very hard working. Great service.

Robert · 30 September 2026

Agent replied · 10 October 2026

Thank you for your lovely feedback about David! We are delighted to hear you had a great experience with us. Many thanks, Avant Homes

5/5

Trustpilot

Avant development Greenlock Place

I have been looking at properties at Avant at Greenlock Place and the customer service by the Avant team has been very excellent. Lewis Timms has been very patient with me, he is very approachable and nothing is too much trouble for him. He has dealt with all my queries in a positive manner and could easily answer all the many, many questions I had - he definitely knows everything about the development. Well done.

Neil · 6 September 2024

Agent replied · 23 October 2024

Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Lewis.

5/5

Trustpilot

Wilbur Chase

Wilbur Chase I would like to express my gratitude to Julia who went above and beyond to ensure I secured the best deal for my dream home. Julia was extremely welcoming and friendly and nothing was too much trouble for her. She even stayed behind whilst I rushed from work so I could have another look at the house I was buying. Julia made my buying experience with Avant homes a breeze!

Nadine · 22 October 2024

Agent replied · 23 October 2024

Hi Nadine, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Julia.

1/5

Trustpilot

I have been trying for SIX WEEKS to get…

I have been trying for SIX WEEKS to get a complaint escalated after contractors didn’t show up. I received an accusatory email and yet another attempt to get decorators out to the house, despite their needing work done that will require a painter afterwards - a waste of my own time and the decorators time. I have asked six separate times to have my complaint taken further and yet not a single thing has been done to this effect. I phoned the call centre last week, after being promised contact that didn’t happen, and was again promised a call today. I got an email 15 minutes before the call centre closed today to say that they’ve booked in a THIRD walk through in the space of 2 months. WHAT IS THE POINT?? On top of this, they had no idea who was supposed to be calling me. They only emailed me today in response to the email I sent back after being accused of damaging my own home. Why can’t you just do as you say? So now, after waiting all day for another call that hasn’t happened, I am still no further forward. It is absolutely impossible to get anywhere with Avant. The contractors either don’t show up or don’t complete the work. Worse yet, they try to hide the previous terrible work and call it a day. We’d be here all day if I listed every time we’d been let down by Avant. But it’s getting to the point where I have the time. Avant take your money and run. They have completely ruined the experience of buying our first home.

Hayley · 14 September 2026

5/5

Trustpilot

First time buyers

As first time buyers we really didn't know the process, we were quite anxious when we first entered the office but tasha and Louise made us feel at ease straight away they answered all our questions and helped point us in the right direction. They were both absolutely fab and a huge credit to Avant homes. Thank you for all you're help 😊

Lauren · 18 January 2026

1/5

Trustpilot

Ambretone Park, what a mess!

I visited their Ambretone Park site at Green Hammerton. I went with a view to just looking through the show home windows however the sales agent invited us onto the site. No safety precautions were adhered to and as a result I fell on their building site. I broke my nose, had to have my face stitched up and take time off work to heal. To cover his back, the sales agent told lie after lie about the incident. Hideous people and a disgusting company, you only have to look at the other reviews. When I drive past this development now and see what an absolute mess it looks, I thank my lucky stars I never bought a house there.*UPDATE* You’ll see from the reply below that Avant Homes state that all health & safety regulations were adhered to. What an absolute joke of a response from this company …. I was taken onto this building site after hours. . I was not offered any PPE. . There was no site manager present. . I had my daughter with me who is a minor.. I fell from an open doorway onto a raised concrete ledge. I would suggest they read their own policies and educate themselves. No wonder they have the reputation they have. Stay away from this dishonest bunch of cowboys at all costs.

Julie · 1 May 2024

Agent replied · 10 June 2024

We take feedback very seriously and thank you for sharing your experience. A thorough investigation into the unfortunate circumstances of your fall was carried out, which revealed that all health and safety procedures were strictly adhered to and that our sales advisor's account of events was fully substantiated. We genuinely care about the satisfaction of our customers and strive to uphold the highest standards of service.

5/5

Trustpilot

Andy Jones was professional and helpful…

Andy Jones was professional and helpful when dealing with our fixes, thank you Andy!

Phil · 21 May 2026

Agent replied · 7 June 2026

Thank you for your wonderful feedback about Andy and for your 5-star review! Many thanks, Avant Homes

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