Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotGreat customer service
Great customer service, and very helpful team. This was my first dealing with Avant, and having had bad experiences buying new builds in the past from other developers I was at first reluctant. However the property is an investment to add to my letting portfolio and I can say these guys were great. Like buying any house there are always teething problems the advantage of buying new is once your initial snaggings are done you have the near perfect house. No new house comes without snags and Avant were brilliant at getting cracked through them and even explained the snags I would expect of the next year or so as the property settles.
Friend · 29 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 1/5
TrustpilotBIG WARNING...
BIG WARNING.... DO NOT BUY WITHOUT READING.....multiple homes impacted this has been worse than dodgy 2nd hand car dealers...lies, delay tactics, useless orders, no shows...MULTIPLE HOUSES ON THE ESTATE ARE SEEING THE SAME ISSUES AS WE ARE...The house was bought and fine except tiling which was very poor and has gaps... damaged shower glass and missing grout/silicon.......so moisture getting to boards and behind timber... So mentioned week one of moving in.Took 2 years to do anything with fob offs and multiple assessments .. and have turned a simple fix into a safety issue ...Finally they show up and they removed whole boards back to timber. Reattached new boards and didn't bring enough tiles.... So have left half on... and no guarantee of tile matching batch colours...And the ones they started to attach are falling off the walls... So we have a 315k house where 2 of 3 bathrooms have not been safe to use in 2 years.No show tilers, bathroom fitters, plumbers.The tiles falling off also include boards falling off so now it is dangerous if the boards haven't been given enough time for glue to harden... How do we know the entire wall isn't going to Buckle...From what should have been a routine fix and a simple problem and fix... I will never buy avant again...The new CEO came from persimmon after ripping them apart as well.. so I get the impression he is tapping avant for as much dividend payments as possible then moving on.DO NOT BUY IF YOUR EXPECTING QUALITY WORK OR A QUALITY AFTER SALES SERVICE
Stephen · 28 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotFriendly staff!!
Friendly staff!!! understands the needs of a customer!!
Faheem · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotA great experience this weekend at…
A great experience this weekend at Strawberryfields, we were greeted by a friendly and knowledgeable team. Nicola helped us with our initial enquiry and confidently answered all our, many questions making us feel confident to make an offer, which has been accepted, we really looking forward to working towards completion with Nicola and the team at Strawberry Fields, thanks for your patience this weekend guys.
Brian · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotSimply amazing
Caroline was amazing. She was very courteous, she made us feel very important answered all of our questions and made our choice very easy. Very elated with our choice
HEATHER · 26 February 2024 · Avant Homes Scotland West East Kilbride
Agent replied · 23 November 2024
Hi Heather! Thank you so much for leaving such a positive review, we are happy we have helped you find your dream home! We will pass your amazing feedback on to Caroline she will be so excited to hear this. Thanks
★★★★★ 5/5
TrustpilotLewis was a great help.
Having recently considered a move to a new build, lots of enquiries went out and to receive the level of detail and explanation from Lewis stood out in my inbox. His manner is friendly, his knowledge is fantastic and he clearly loves working for this house builder. He is a credit to the company but also seems to be a great asset to them! Thanks for everything Lewis.
Ellie · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 4/5
TrustpilotBuying a house on Strawberry Fields
Buying a house on Strawberry Fields, Carlton and so far we’ve been happy with the service we have received. I’ll give Nicola her due, she has helped us all the way along this process (very stressful selling our house) and has worked to ensure we are happy with all the fine details. The house is stunning and I just hope the aftercare is as good as what we have experienced to date. Avant as a builder have worked with us all the way through and both head office (Clare Firby) and on site are friendly helpful people! I’d give 5 stars but we’re only part way through our journey with them. Like with anything, moving house is never going to be straight forward, they’ll always be things that need resolving but so far our experience has been positive.
Natalie · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 4/5
TrustpilotLooked at purchasing a house at…
Looked at purchasing a house at Strawberry Fields, Carlton. Sadly unable to negotiate on a deal but Nicola (sales) was very helpful in trying to assist us.We had a lot of contact with Nicola and always found her to be helpful, professional and very knowledgeable. Thank you Nicola
Lisa · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotThe staff was great
The staff was great. Her presentation was cool
Williams · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotAmazing sales advisors
The sales advisors have been very helpful and supportive during the whole reservation process. They have done everything they could to inform us thoroughly of the process and all the details of the plot. They have transformed a stressful process in an enjoyable and exciting one!
Caterina · 26 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotReally enjoyable look around the…
Really enjoyable look around the properties available. Julie couldn’t have been more helpful, open and honest. Answered all our questions and even followed up on an email query I had late on Sunday which was excellent and unexpected. The houses viewed were all well finished and spacious and the location is excellent. The whole process going forward looks well thought out and streamlined and looking forward to closing a deal in the coming week or two. Many thanks 👍
Keith · 25 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotCygnet Park
Lesley at Cygnet park has been amazing with prompt responses and site knowledge during the starting phase of buying a home. Fully recommend!
Mr · 25 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotExcellent, professional customer service with a personal touch
Angela has provided an excellent service from the first time we met! Very friendly, honest and professional with excellent communication throughout. Angela is extremely knowledgeable, approachable and thorough. She has made the process so far easy and enjoyable, working with a personal touch! I am very excited to work with her throughout this process. Thank you so much Angela! You are an asset to Avant!
Deena · 25 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotVery helpful.
So helpful when we went to view.
Andy · 24 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotTelford Monkswood Excellent
Recently bought a property in the Monkswood development in Priorslee, Telford. Really amazing house and build quality, we've had almost no issues since moving in and we are delighted with everything. Ian and Dave the site managers have been fantastic and the after care has been top notch. Any issues are fixed extremely quickly. Zara for customer service and Keana in sales are also excellent.I can't speak for other Avant developments across the country but the team at the Telford development have been outstanding throughout. Would definitely recommend.
P · 22 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotThank you Lewis for seeing us with no…
Thank you Lewis for seeing us with no notice. We popped in on the off chance of viewing a property and you squeezed us in. You answered all questions put to you an made the whole experience comfortable
Sam · 20 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 4/5
TrustpilotGreat experience with the sales team
Really good experience with the sales team. Sarah helped answer the questions I put forward and responded to my e-mails and phone calls straight away. Sarah also provided all relevant information and talked me through appropriate steps providing guidance on what questions to ask mortgage broker and legal staff
JAB · 19 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotGreat experience with Abi at Odette's…
Great experience with Abi at Odette's Point in Keighley - very professional and knowledgeable a definite asset to Avant Homes. We were taken through the process of selecting a plot and making a reservation without any pushy sales banter - a joy to deal with.
Mr · 19 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotThank you Georgia for seeing us with no…
Thank you Georgia for seeing us with no notice today. You were so knowledgeable and informative you helped us a lot. We popped in and you were so friendly and lovely you have given us somthing to think about. Take care Lindsay.
Lindsay · 18 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotAwesome
Awesome. Avant Homes customer care office reps are exceptional in service delivery.Ani Ik
Ani · 18 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotExcellent
My visit to Trinity Fields development was an absolute delight, largely due to the exceptional service provided by the staff. From the moment I arrived, I was greeted warmly and guided through the development with genuine enthusiasm and expertise. Their knowledge about the homes was impressive, and they patiently addressed all of my questions, ensuring I felt well-informed and confident in my decision. Their dedication to providing outstanding service was evident at every step of the way. Thank you.
Lucie · 18 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 5/5
TrustpilotBrecks Lane Rotherham
Great experience so far and James has been really helpful. Explained everything in detail and has been able to answers our many questions on the process.
Lee · 18 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 4/5
TrustpilotGreat Houses,unsure on location
The adviser answered most of our questions and was really helpful.Would like more information on the planned bus service for the estate and whether it will be operational at weekends and later in the evening than the park n ride currently runs. Its a massive plus to buying a property in this area knowing that there will be a regular bus running 7 days a week until late,otherwise it feels a bit isolated and you're a bit stuck.
Petermshanahangooglemail.com · 17 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
★★★★★ 1/5
Trustpilot320k for a home with a leaky roof.
320k for a home with a leaky roof.Avoid at all costs. Nothing but issues. Their staff changes from day to day. So you’re always dealing with someone new.I’ll never buy anything from avant again and would encourage other to avoid too.
Kevin · 17 February 2024 · Avant Homes Scotland West Glasgow (Clyde Gateway)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
