Trusted Agent profile
★★★★★
1,864 reviews across 5 offices and 2 platforms
Avant Homes Central has five offices, in Holmewood, Retford, Chesterfield, Sheffield and Heanor. Together they have 1,864 reviews on two platforms, rated 3.7 out of 5 overall.
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Avant Homes Central's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotBeautiful show homes in nice area
Beautiful show homes in nice area. Jacqueline was very informative and helpful! Gave some very good advice.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
5/5
TrustpilotVicki Phelps, an expectional sales advisor
Vicki Phelps, an expectional sales advisorFrom the moment I walked in, we were greeted warmly by the knowledgeable and friendly Vicki Phelps. Vicki took the time to listen, provided expert advice, and explained the process in detail. What impressed us the most was the transparency and honesty exhibited throughout the process. She kept us informed and supported us every step of the way. The exceptional service, expertise, and dedication to customer satisfaction have earned my trust and loyalty.
Hi Olayombo, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
5/5
TrustpilotJulia (Portington) is just the most…
Julia (Portington) is just the most helpful person ever! Always smiley and keen to sort out any queries or difficulties as soon as possible. Very understanding of individual needs. I couldn’t wish for a better salesperson and she is always a delight to meet.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Julia.
5/5
TrustpilotNice staffers
Rating only, no written review.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us.
4/5
TrustpilotPeter and Brompton Mews
We moved into our new Avant Home at Brompton Mews at the end of August. Peter Brownless in the sales office has been 5* throughout the process explaining everything to us and assisting to keep our move on track (we were in a chain). Peter also helped us to choose our options for kitchen, tiling, flooring etc. and we are very pleased with the results in our new home. Peter has remained professional and friendly at all times. Since we have moved in we have had positive meetings with Lyndsey from Customer Services and Gary the Site Manager regarding the handful of inevitable new build snaggings and several of these have been resolved already. One star dropped due to the condition of the outside areas and external doors on handover but we have been reassured that the issues will be resolved as soon as possible. This is a lovely development and we are particularly pleased with our plot choice.
Thank you for your positive review JaneGlad to hear that the site team are doing all they can for you, and your son is enjoying the positive aspects of being on a live site!Wishing you all the best for your future in your Avant HomeKind RegardsAvant Homes
4/5
TrustpilotThe information about the house was…informative
The information about the house was informativeUnfortunately the house we wished to see is not available to see yet;
5/5
TrustpilotExcellent Customer Service
Everybody that I have dealt with at Avant Homes has been polite, friendly, and professional, especially Hilary at Cadley Village.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Hilary.
5/5
TrustpilotJulia Portington was very friendly and…
Julia Portington was very friendly and helpful throughout our visit today
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Julia.
4/5
Trustpilota Great developer. Would recommend
This review is for the Bradley point development in high spen, rowlands gill near Newcastle. The sales rep was “Bella” All in all I had a pleasant experience with this purchase. Bella was professional and answered all of my questions, she did all she could to help and always answered emails when she was available. the home under went a full Rics surveyor before purchase which allowed me as the buyer to have some reassurance that it was built well. The survey came back great. Very minor snags only. And a week later from when this survey was completed, I came to collect the keys and I had contractors out dealing with the snags. The house was left in a very good condition for me to move into. It was easy and straight forward to choose the tiling and the kitchen counter top colours and drawers. And was supplied with photos throughout the process. There are a few reasons I left only 4 stars and not 5. It’s best to be clear and honest and hopefully this review serves some use. 1)I was recommended by avant a solicitor which is Jackson’s law firm. Unfortunately this wasn’t a good fit and they caused a few snags along the way. Most of which was simply bad communication.2) as always with purchasing property there can be minor hold ups. When these occurred there was times I struggled to communicate with avant even as we neared the finish line. I think it’s important to always have clear contact info for someone who can help when and if you hit any issues with the process. There were times as we neared the end I felt rushed, I asked several times throughout the process to get a survey of the property done before we go further ahead. Obviously the developer has certain time constraints which I understand but as a buyer to need to ensure your property is up to standard and allowing the buyer to come in with a surveyor as soon as possible for mere peace of mind I think is extremely important. But again this is a minor point. However, all in all, avant have been pleasant to work alongside. The house is grand. I was treated well, and I would certainly recommend avant to others to use in the future.
5/5
TrustpilotJames at Breck's lane was brilliant..
Rating only, no written review.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto James.
5/5
TrustpilotGreenlock Place - Lewis was a very good advisor
Looking to possibly move this/next year to the Leeds area. Lewis provided an overview and presented the shorter and longer term plans for Greenlock Place. Really friendly person, great knowledge of the plots and also understood our needs, was non-pushy and professional. We haven’t decided yet our firm plans but feel confident regardless with Lewis as an advisor.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Lewis.
5/5
TrustpilotFantastic service from Avant Homes.
Fantastic service from Avant Homes.I was assisted by their sales advisor Lewis Simms who I can confidently say was nothing short of outstanding.He took the time to understand my needs and preferences before offering any recommendations. His patience and willingness to answer all my questions, no matter how trivial they might have seemed was great. He was able to explain details in a clear and relatable manner made the decision-making process so much easier.I think Avant Homes genuinely care about their clients and are committed to ensuring they have a positive experience.Highly recommend Lewis to anyone looking for an excellent service and a knowledgeable sales advisor
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Lewis.
5/5
TrustpilotAvant development Greenlock Place
I have been looking at properties at Avant at Greenlock Place and the customer service by the Avant team has been very excellent. Lewis Timms has been very patient with me, he is very approachable and nothing is too much trouble for him. He has dealt with all my queries in a positive manner and could easily answer all the many, many questions I had - he definitely knows everything about the development. Well done.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Lewis.
5/5
TrustpilotAvant Homes Friendly Kind and Patient
Avant Homes is a truly welcoming company.We first met with Avant looking for a home in September 2023. Every interaction after that has been better than the last. Even though they were not initially our 1st choice when looking to buy a home. The staff at Avant Homes at skelton lake and Radford Meadow. Lewis Simms has been kind , helpful and patient with and Avant have became our primary choice when it comes to purchasing a home.A truly amazing experience.
5/5
TrustpilotGreat Customer Service at Avant homes
I'm happy with my plot from avant homes, the deal I got from the company was the very best compared to other options I had on sorby park I wanted a good space that would be convenient enough for a family of 4, and the site recommended by avant- team member ticked all the boxes. Speaking with the service team member Olivia helped me get exactly what I was looking for.The only reason I am giving a five star is the great service we received from her, she was patient with us, taking us through all the necessary informations and I appreciate her tenacity and willingness to answer all our questions.
5/5
TrustpilotMy experience here is one of the best…
My experience here is one of the best services i have ever had. The lady Vicki knows here onions very well. Excellent customer care service. I would recommend anytime anyday
5/5
TrustpilotJulie has been truly exceptional
Julie has been truly exceptional, going above and beyond to accommodate our needs. Both of our viewings were scheduled outside of regular hours, even on her days off, demonstrating her dedication. Her extensive knowledge of the site was impressive, and she provided valuable insights that greatly helped us in making informed decisions. We couldn't have asked for a better experience.
5/5
TrustpilotI had a great experience with avant…Olivia Spray!!!😁🥰
I had a great experience with avant homes. Dedicated staff and knowledge of what they do. And open and precise guidance on steps to follow to secure your new home. Thank you…Olivia Spray…Charles.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Olivia.
5/5
TrustpilotCustomer service at Ruddington Avant…
Customer service at Ruddington Avant was brilliant /Julia was so helpful and friendly,as well as Gavin.Julia was my first point of contact she was so warm and welcoming,need more people like this in customer service!
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Julia.
5/5
Trustpilotdevelopment with Avant Homes was an…
development with Avant Homes was an exceptional experience, and I am grateful to Vicki Phelps for her unwavering support and professionalism during the reservation process.Vicki was an invaluable resource, offering me the necessary assistance as a first-time buyer.She expertly navigated me through the reservation process with a high level of professionalism and a welcoming demeanor.If you are in the market for a new home, I wholeheartedly endorse Avant Homes and recommend working with Vicki Phelps, who will streamline the process for you. Thank you for your assistance, and we are eagerly anticipating moving into our new home.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Vicki.
5/5
Trustpilot5 * review for Jacqueline at Honeyman…
5 * review for Jacqueline at Honeyman Park Armadale.We have visited almost every new builder across Edinburgh but can genuinely say our experience with Jacqueline was the best. From the initial enquiry she was friendly, informative and quick with responses (emails etc). She spent a good time with us at the inital consultation, allowing us to take time and not feel pressured. The whole experience so far has been warm, friendly and enjoyable. We look forward to the rest of the process ! Thank you Jacqueline! :D
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
5/5
TrustpilotJacqueline @ Honeyman Park
We would like to highly recommend Jacqueline as your go to person for Honeyman Park. She was extremely friendly, warm,helpful and informative, answering all our questions in detail. Also just a phone call or email away should you have any enquiries!We look forward to working along side her until we get the keys to our new home. Can’t wait! Graeme and Suzanne.
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
5/5
TrustpilotHelpful
Throughout the whole experience Jacqueline has been very helpful, and more importantly, super patient! All our questions and concerns were answered.Thanks again!!Craig and Tiff.
5/5
TrustpilotFirst Time Buyer - Reservation
I recently reserved my first home at the Honeyman Park development with Avanthomes, and I couldn't be happier with the experience. From the moment I expressed interest, Jacqueline was incredibly helpful and friendly. She guided me through every step of the process with patience and expertise, making what could have been a stressful time feel smooth and manageable.Jacqueline is always available to answer my questions and provided clear and detailed information about the development and the reservation process. Her professionalism and warm demeanor made me feel confident and supported throughout the journey.If you're considering a new home, especially at Honeyman Park, I highly recommend Avanthomes and working with Jacqueline. She truly made the experience a pleasure, and I can't wait to move into my new home! Thank you very much!
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Holmewood has the most, with 1,775 reviews rated 3.7 out of 5, followed by Retford with 1,719.
The five Avant Homes Central offices, by town:
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