5/5
TrustpilotJust great customer service
Rating only, no written review.
Agent replied · 4 June 2026
Hello Mr Gurdep and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
Trusted Agent profile
Ashberry Homes West Midlands estate agents in Stafford, Nuneaton and Solihull
★★★★★
656 reviews across 3 offices and 2 platforms
Ashberry Homes West Midlands has three offices, in Stafford, Nuneaton and Solihull. Together they have 656 reviews on two platforms, rated 4.5 out of 5 overall.
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Our offices
Ashberry Homes West Midlands's three offices, most reviewed first. Each has its own page.
- Ashberry Homes West Midlands StaffordLichfield Road, ST17 4FD629 reviews · 3 on Google (5.0)29 in the last 90 days
- Ashberry Homes West Midlands NuneatonNuneaton, CV11 4DE573 reviews · 7 on Google (5.0)31 in the last 90 days
- Ashberry Homes West Midlands SolihullShirley, B90 4GW2 reviews · 2 on Google (5.0)0 in the last 90 days
Latest reviews from every Ashberry Homes West Midlands office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotI had a great experience with Ashberry…
I had a great experience with Ashberry homes. The team were very helpful, quick to respond, and took the time to understand what I was looking for. Even though I didn’t proceed with them, I really appreciated their professionalism and support. I wish them all the best.
Agent replied · 4 June 2026
Hello, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Zoe
5/5
TrustpilotWe have been really impressed
We have been really impressed. Cathy (Beverley site) was amazing. We were so grateful for her patience and understanding whilst making our big decision. Cathy was very knowledgeable, helpful, efficient and easily contactable. Thank you
Agent replied · 4 June 2026
Hello, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Cathy! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe
4/5
TrustpilotVery easy to deal with excellent…
Very easy to deal with excellent attitude good communication skills
Agent replied · 4 June 2026
Hello Darren and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
5/5
TrustpilotSally has been amazing
Sally has been amazing. supportive, helpful and caring.
Agent replied · 4 June 2026
Hello Ian, thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Sally! We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in. Thanks again, Zoe
5/5
TrustpilotMichael salesperson is very…
Michael salesperson is very knowledgeable and made it so easy to make a decision of purchasing with Ashberry homes and very helpful with information needed and will take time to explain
Agent replied · 4 June 2026
Hello Minesh and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Team Ashberry
5/5
TrustpilotClear and transparent
Clear and transparent team. Helped educate me through each process along the way.
Agent replied · 4 June 2026
Hello Gavin and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Team Ashberry
5/5
TrustpilotAlthough buying a home is reportedly…
Although buying a home is reportedly one of the most stressful things that you can do, our experience of buying a home from Ashberry Homes in Woodland edge has been a wonderful experience which was mainly due to the exemplary customer service from our sales advisor Anna, She was extremely helpful , friendly, and professional throughout. We felt valued as customers as Anna went way beyond our exceptions. We would thoroughly recommend Ashberry Homes based on the service we received.
Agent replied · 4 June 2026
Hello Brian and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotPatient, Professional, and Approachable
We had the pleasure of working with Eve while looking for our new home. She was exceptionally patient, friendly, and always willing to take the time to answer our questions and guide us through the process. Her professionalism and approachable manner made the whole experience smooth and enjoyable. We couldn’t recommend her highly enough.
Agent replied · 4 June 2026
Hello Roxana and, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Team Ashberry
5/5
TrustpilotThe team were very supportive and…
The team were very supportive and attentive to our requirements they understood our questions and were also able to provide information we hadn't previously considered. The team members we have dealt with are Sarah Carr, Danielle and Demi. They have been really helpful and supportive.
Agent replied · 4 June 2026
Hello Dale and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
5/5
TrustpilotExcellent service and very helpful team
We had a great experience with this company. From the moment we arrived, the team was extremely helpful, friendly, and professional.
Agent replied · 4 June 2026
Hello Seyda and thank you for your excellent review. We are so pleased to hear of your positive experience with us and would like to take this opportunity to wish you all the best in your new Ashberry home! Many thanks, Alex
5/5
TrustpilotExtremely helpful and professional
Extremely helpful, guiding, professional and friendly service
Agent replied · 4 June 2026
Hello Murat, thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
5/5
TrustpilotGreat experience
Really helpful, clear advise and next steps. Lots of information in a simple format and on hand to answer any questions we had. Cathy was really helpful in the design process too.
Agent replied · 28 December 2024
Hello Helen and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
1/5
TrustpilotAll round appauling
Bellway took us to view a plot so we got a feel for it first time on the same site, however who we went with instead Ashberry Have been refusing 1 too many times now to view our plot which we have invested a lot of money for, a lot of the choices where chose for us due to getting it toward completion, however we hated the kitchen cupboards (wouldn’t have bought if we couldn’t change as a lot to replace them all ontop of what we are already paying) When asked if we could have a flooring package included too as we didn’t get to choose anything we got it flung back in our faces the sales rep acted like she done us a huge favour as if we didn’t pay for them ourselves as we wanted better ones. Our sales rep, doesn’t seem bothered at all, asked for photos of the plot as they had plasterers in and still yet to receive them, only can accommodate a “meet the builder” during a working week which most people work full time. If we weren’t due to be completed we would have pulled out. Horrendous customer service
Agent replied · 4 June 2026
Hello Sophie and thank you for taking the time to leave this review. Please be assured that your concerns have been passed along for investigation to the relevant divisional team. Should you have ongoing concerns regarding the service that you've received from our team, we would encourage you to report them to us in line with the Bellway Complaints Procedure. Our procedure is designed to provide you with clear points of contact and escalation for your concerns, and will ensure that your enquiry is promptly received by the most appropriate person(s) in the business to assist you at each step. Full details of our Complaints Procedure, and links to locate key contacts at your division can be found on our website here: www.bellway.co.uk/customer-support/complaints-procedure Thanks, Sam
5/5
TrustpilotFrom start to finish
From start to finish, Dawn, Mary, and Kim could not have done more to help from Bellway & Ashbury, alongside Lisa, Hayley, Alex, Steven at the New Homes Group. While I know their role is to sell houses, the personal touches and regular update calls genuinely made all the difference during what can be a very stressful time when moving into a new home. An excellent team, backed up by excellent people.
Agent replied · 25 January 2026
Hello Petey and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the whole team. This really is the type of feedback that we strive to ensure we receive! We wish you all the best in your new Ashberry home! Thanks again, Zoe
5/5
TrustpilotFriendly and Thorough
Shelley was very friendly and accommodating and went out of her way to meet our needs for purchasing our new property. She was very thorough and made the process feel very simple and straightforward for us. We would highly recommend her if you are planning on buying a new home!
Agent replied · 25 January 2026
Hello Oscar and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Sam
5/5
TrustpilotSales Team
The sales manager Karen was so helpful. The day we reserved the other Karen was in charge and she could not have done enough to help us choose which home to have and secure the home of our dreams.
Agent replied · 25 January 2026
Hello Frisby and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Alex
5/5
TrustpilotWe bought a home at the Forster Park…
We bought a home at the Forster Park development. Although there were a few minor issues during the process, everything was handled well and we received the house smoothly and without any problems, earlier than the expected completion date.
Agent replied · 25 January 2026
Hello and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from the team at Forster Park. This really is the type of feedback that we strive to ensure we receive! We wish you all the best in your new Ashberry home! Thanks again, Sam
5/5
TrustpilotA positive experience
From start to completion we have had a great experience buying with Ashberry Homes.
Agent replied · 25 January 2026
Hello Paige and thank you for taking the time to leave this fantastic review regarding the outstanding service you received from your Sales Advisor, Shelley. We wish you all the best in your new Ashberry home and would love to hear back from you once you're all settled in? Thanks again, Alex
5/5
TrustpilotWe were kept informed every step of the…
We were kept informed every step of the way, all the sales assistance we have dealt with were so lovely and helpful with any queries or questions we had. As first time buyers everything a little stressful but the Ashberry team have made the process so much easier!
Agent replied · 25 January 2026
Hello Tia, thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Alex
5/5
TrustpilotGreat experience reserving our first home
Amazing service reserving out first home! given so much information and kept up to date.
Agent replied · 25 January 2026
Hello Zoe and thank you so much for your kind words! We wish you all the best in your new Ashberry home. Thanks again, Sam
5/5
TrustpilotHelpful
The staffs were really helpful nice and friendly.explaining things and answering my questions calling me back when they missed my call, they were really on top of things
Agent replied · 25 December 2025
Hello Esther and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received and wish you all the best in your new Ashberry home! Thanks again, Zoe
5/5
TrustpilotHassle free
Agent replied · 25 December 2025
Hello and thank you for your excellent review! We wish you all the best in your new Ashberry home and really appreciate you taking the time to leave this review. Many thanks, Sam
5/5
TrustpilotI love Ashberry Homes
I love Ashberry Homes. I was most fascinated by their architectural designs, the location of the estate and their sales advisor. Eve was very patient in disseminating information to me. She was very understanding and pointed me to the resource that I needed to help inform my decision.
Agent replied · 25 December 2025
Hello Fisayo and thank you so much for taking the time to leave this fantastic review! We're thrilled to hear of the excellent service you received from Eve! This really is the type of feedback that we strive to ensure we receive! Many thanks, Sam
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Questions about Ashberry Homes West Midlands
Which Ashberry Homes West Midlands office has the most reviews?
Stafford has the most, with 629 reviews rated 4.5 out of 5, followed by Nuneaton with 573.
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Tell us what you need and up to 3 trusted local agents will be in touch.
