★★★★★ 5/5
GoogleWe went through a very long and protracted sale and purchase, and Arnold keys were excellent at pursuing and chasing all the relevant parties involved. Special thanks must go to Fleur who was incredibly pro-active in getting things done. This was an an excellent service!
Kev · 15 November 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you very much for your kind words and 5 star rating! We are delighted to hear that you were satisfied with our service and especially with the efforts of Fleur. We are glad to have been able to assist you in having a successful sale and purchase.
★★★★★ 5/5
GoogleWe have had quite a protracted and difficult journey to finally buying our house but everyone at Arnolds Keys has worked really hard to make it happen. Special thanks to Natasha who helped us through all the low moments and also to Fleur for enabling the purchase to finally come off. Excellent service.
Faye · 15 November 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your kind words! We truly appreciate you taking the time to write such a generous review about our team's service. We are delighted to hear that you had a positive experience with Natasha and Fleur, and we are thrilled that we were able to help make the purchase of your house a reality. We appreciate your support and are grateful for your five-star rating.
★★★★★ 5/5
GoogleThe staff looked after us very well indeed. We were the sellers and they rang and communicated regularly with us. Always friendly and well informed, I would highly recommend Arnolds Keys if you are thinking of buying or selling a property. Thank you.
Mike & Susy Scott
Susy · 15 November 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your wonderful 5-star rating, Mike & Susy Scott! We are delighted to hear that our staff looked after you so well and kept you regularly informed. We strive to provide our clients with the best possible experience and it's wonderful to hear we achieved that for you. Again, thank you and we look forward to helping you in the future. |
★★★★★ 5/5
GoogleNatasha looked after us very well; we were the buyers and she rang and communicated regularly with us (and all parties), and was friendly and well informed. When buying/ selling is super stressful a friendly voice on the end of the phone is very welcome! Thankyou team, and thankyou Natasha!
Anna · 16 October 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your 5-star rating! We're so glad that Natasha provided you with the excellent customer service, friendliness, and knowledge you were looking for in an estate agent. It's great to hear that she was there to bring you peace of mind during an otherwise stressful process. We appreciate your kind words and thank you for your feedback.
★★★★★ 5/5
GoogleWe recently sold our family home through Arnold Keys and are so happy that we chose them. A big thank you very much to Natasha, Kate, Fleur and Josh in particular
We sold remotely, which could have been difficult, but the team kept us informed at all stages, answering questions from us and dealing with those from other parties such as our buyers and solicitors.
What made the service so special is that the team went the extra mile on so many occasions. Examples include visiting Mum to collect papers, arranging for tradespeople to visit our home and help with utilities.
We would definitely recommend them, and thank them again for all their help
Louise · 16 October 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your kind words and 5-star rating! We are so happy to have been able to help you in selling your family home, and we understand how stressful it can be to do this remotely. We are delighted that you found the team helpful and that they went the extra mile to make sure you got the best service you could. We truly appreciate your positive review and are grateful for your kind recommendation. Thank you again!
★★★★★ 5/5
GoogleA great team whose members all really worked hard to provide a first-class service. Highly recommended.
James · 16 September 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you for the five-star rating and for highlighting the great work of our team! We are delighted to have provided you with a first-class service and are grateful for your kind words.
★★★★★ 5/5
GoogleNatasha and Josh at the aylsham office were very accommodating over multiple viewings , and a pleasure to deal with.
Brett · 16 September 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your kind words and for rating us 5 stars! We are delighted to hear that Natasha and Josh at the Aylsham office were accommodating throughout the viewings and were a pleasure to deal with. We really appreciate your feedback!
★★★★★ 5/5
GoogleArnoldKeys have provided a complete service that I have been totally happy with. I currently live in Australia, and have been always kept up to date with all aspects of the sale and conveyance while living remotely from the property. Their advice has been always to hand, and their conduct exemplary. Special thanks to Natasha Wright and Josh. Paul S, property in Aylsham
Paul · 16 September 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your kind review and 5 star rating! We are delighted to hear that you have been satisfied with the complete service we have provided. We are glad that despite being in Australia, you have been kept up to date throughout the sale and conveyance process. We really value your positive feedback on the advice we have provided and the conduct of Natasha Wright and Josh. Paul S. Your satisfaction is our priority and we strive to make sure our customers are pleased with the service we provide. Thank you again!
★★★★★ 5/5
GoogleArnold Keys is an excellent Estate agent. Natasha and her team were very professional throughout. I would definitely recommend them to anyone looking to sell their home.
Carly · 17 August 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your 5 star rating. We truly appreciate your kind words about Arnold Keys, Natasha and her team. It was a pleasure working with you and if we can be of any assistance in the future please do not hesitate to contact us.
★★★★★ 5/5
GoogleRating only, no written review.
Tommy · 18 July 2023 · Arnolds Keys Aylsham
★★★★★ 5/5
GoogleArnolds Keys are very friendly and professional, By far the best experience I have ever had with any estate agent, unrivalled service! I highly recommend especially the Norwich and Aylsham branches.
T · 13 June 2023 · Arnolds Keys Norwich (2)
★★★★★ 5/5
GoogleThey handled the change of tenant, with quite a lot of repair and refurbishment in the interlude, efficiently. I was kept informed at all stages about options, costs and timings, and they managed everything for me. All that, and they added human touches: I always knew I was dealing with a person, not a system.
Miranda · 13 June 2023 · Arnolds Keys Norwich (2)
★★★★★ 5/5
GoogleAlways helpful . We're buyers.
Andi · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks for your review Andi - always delighted to help.
★★★★★ 5/5
GoogleNatasha was brilliant through the whole process!
Glenn · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you for your review Glenn. We’re very proud of our team who work extremely hard to make sure our clients and customers benefit from the best possible estate agency experience.
★★★★★ 5/5
GoogleThanks to Natasha,and all the team at Arnold Keys,top draw house sale
Andy · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you for taking the time to share your 5* experience from the County team, Mr Thompson! Congratulations on the sale and all the best for the future.
★★★★★ 5/5
GoogleGreat service from Natasha and everyone at Arnolds Keys helping me get through what turned out to be a difficult sale caused by solicitors' shenanigans.
Jeremy · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks for your review Jeremy - glad we got there in the end! It means a great deal to us to know we helped to smooth what can be a very tricky journey from sale agreed to completion.
★★★★★ 5/5
GoogleNatasha was fantastic in helping us each step of the way from arranging initial viewings right through to completion day and collecting our keys! Thanks :)
Catherine · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks for your review Catherine - we're delighted to have helped you on the journey to your new home, and wish you all the best for the future.
★★★★★ 5/5
GoogleAfter speaking and meeting with David I had no hesitation in signing up with AK. Although just embarking on this journey I am confident that the personal, professional service offered by AK in Aylsham and Sheringham, will smooth the way.
Maureen · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks Maureen - we're always pleased to read feedback from all our clients and customers - it helps us to know what went well for you and how we can improve. We really appreciate you entrusting Arnolds Keys with your property. Thank you!
★★★★★ 5/5
GoogleArnold Keys of Aylsham have been absolutely fantastic, I would definitely recommend them. A big thank you to the lovely Natasha, she has gone that extra mile for us
Helen · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks so much for your review Helen. We’re very proud of our fantastic team, including of course lovely Natasha, and delighted to have had the opportunity of working with you.
★★★★★ 5/5
GoogleKate at Arnold Keys in Aylsham has been brilliant! I bought a house through Arnold
keys and Kate has been amazing at keeping me informed and always getting back to me! Very professional and always friendly!
Kirsty · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you Kirsty! We are proud of all our team and the service they provide our customers. It’s lovely when a customer takes the time as you have done, to specifically thank them for their efforts and Kate will personally be delighted to hear she’s done such a great job helping you with your property purchase. Thank you once again and best of luck in your new home!
★★★★★ 5/5
GoogleFirst class service received from the team here at Arnold Keys. Would highly recommend selling through them, the team were excellent throughout especially as we had deadlines. Well done and Thankyou to all involved.
Russell · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks Russell - its always great to read reviews from people we have worked with - we're always striving to give the best possible customer experience, and its really kind of you to share yours. Many thanks.
★★★★★ 5/5
GoogleWe cannot thank Natasha from the Aylsham Branch, enough for sticking at it with us and guiding us in the sale of our first property. She made things move and was fully invested in us. Great communication and great friendly service. Highly recommend AK
H · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thanks so much for your review - it means a great deal to us and our team, and people like Natasha are what makes Arnolds Keys a completely different experience to what people usually expect from an estate agent. We hope you'll be very happy in your new home!
★★★★★ 5/5
GoogleI just wanted to say my thanks to Natasha for showing us around two properties this afternoon. It was a genuine pleasure to meet her, she was so friendly and welcoming, and helped make an intimidating experience a really enjoyable one. I loved that she was as excited as me to find our new home!
Georgia · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Natasha’s enthusiasm and cheery nature is certainly infectious! The office love working with her and we are delighted that you’ve kindly taken the time to leave her such glowing feedback for how she made you feel, too!
★★★★★ 5/5
GoogleReally pleased with the service and support from the team with my recent house sale. Josh and Natasha in the office were always cheery and quick to offer help and chase up enquiries if needed. Charlie and Chrissy were the 'progressors' who did loads of work to keep things moving for a successful conclusion. Chrissy's glass three quarters full disposition kept me feeling that it could all go through. And it did!! Thank you so much
Kerry · 13 June 2023 · Arnolds Keys Aylsham
Agent replied · 12 June 2024
Thank you so much for your review Kerry - we are so proud of our amazing team, and it means so much to them to read these kind comments. Glad we helped you sell your home, and thanks for choosing Arnolds Keys.
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